The Manufacturing and Service Operations Management (MSOM) Society promotes the enhancement and dissemination of knowledge, as well as the effectiveness and efficiency of industrial practice, related to the operations of manufacturing and service enterprises. The methods that MSOM members apply are derived from a wide range of scientific fields, including operations research and management science, mathematics, economics, statistics, information systems, and artificial intelligence. The members of MSOM include researchers, educators, consultants, practitioners, and students, with backgrounds in these and other applied sciences.