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RMH Houston was founded in 1978 when Dr. Donald Fernbach - from Texas Children’s Hospital - a group of parents, and some McDonald’s franchisees addressed the need for a safe haven for families with seriously ill children. What started as a 21-bedroom House near the Houston Astrodome is now a 70-bedroom flagship facility, Holcombe House. There are also houses, family rooms, and lounges located inside Texas Children’s Hospital, Children’s Memorial Hermann Hospital, and MD Anderson Children’s Cancer Hospital. RMH Houston offers families a place to stay, kitchens, meals, family activities, laundry facilities, transportation to the TMC, and even Mogie, their resident labradoodle.

Project Description:

In October 2020, RMH Houston launched its first DEI Committee. Composed of staff volunteers, the purpose of the Committee is to review RMH Houston’s commitment to diversity, equity and inclusion by gathering feedback from the organization's stakeholders and making recommendations to the CEO on any additional steps to be taken. Among RMH Houston’s various stakeholders, the Committee has decided to focus first on its 50 employees.

The Committee is looking for volunteers to provide insight, expertise and guidance to:

  • Develop a survey to be distributed among employees
  • Analyze survey responses
  • Use the data analysis to develop a strategic plan of action that includes goals with measurable outcomes
  • Provide feedback once the plan enters the implementation phase

The survey will be developed in consultation with the Committee. Please share how you would go about developing the survey, collecting data, and analyzing responses. The survey will consist of scaled responses and free-form responses. Therefore, you should indicate how you will analyze qualitative and quantitative data generated by the surveys.

The Committee expects that the plan will result from the information shared in the surveys. Therefore, please include any insights or best practices you have with regard to developing a sound plan and implementing that plan.

If you are interested in helping Ronald McDonald House, please complete our Volunteer Project Submission Form. You'll be asked for your resume and/or CV along with other requirements explaining your interest, qualifications, and approach to the decision process. 

The deadline for submissions to this project is 1/20/21.




Cascade Bicycle Club, the nation’s largest statewide bicycle nonprofit, serves bike riders of all ages and abilities throughout the state of Washington. With a mission to improve lives through bicycling, they
teach the joys of bicycling, advocate for safe places to ride, and produce world-class rides and events. Their signature programs include the Seattle to Portland, Free Group Rides, Let's Go, and the Major Taylor Project. 
https://www.cascade.org/

Project Description:

Prioritizing Diversified Offerings for Re-engaging Cascade Bicycle Club Riders During the COVID-19 Pandemic
 
Cascade Bicycle Club (CBC) has in the past organized community rides in the northwestern U.S. involving thousands of riders. Under the attendance size restrictions due to the COVID-19 pandemic, such large events cannot be conducted. In a first INFORMS Pro Bono Analytics (PBA) project, CBC has begun exploring diversified offerings, both in the short-term and the longer-term, to re-engage their riders while complying with pandemic restrictions, including virtual rides, small tours, and online options. PBA volunteers have begun working with transactional data from past riders’ purchasing experiences. CBC is seeking additional PBA volunteers to assist with the analyses of available data, so as to understand potential churn and what brings riders back. Limited survey data are also available from a recent study of bike riders.
Note: Additional follow-on projects are possible.

If you are interested in helping Cascade Bicycle Club, please complete our Volunteer Project Submission Form. You'll be asked for your resume and/or CV along with other requirements explaining your interest, qualifications, and approach to the decision process.

The deadline for submissions to this project is 1/26/21.



Young Audiences is a non-profit arts education organization with a mission to inspire young people and expand their learning through the arts. They engage 200+ professional teaching artists as contractors with experience in delivering performances and/or workshops to students in PK-12 schools. Once under contract with YA, they market artist’s programs to PTO/PTA, educators, and administrators, for purchase. YA sells in a business-to-business marketplace where the contact making the purchase is using intuitional funds. The primary marketing/sales tool has been a printed and mailed program guide that is supported through their website, email and social media. In a traditional school year, YA serves 350,000 students at 690 schools through 4,301 programs. Income from sales of programs is approximately $1.5 million/year.

YA is seeking Pro Bono Analytics volunteers to assist with two projects related to revenue. You may apply to one or both projects, but you will need to submit a separate application for each.

Project Description(s):

Project 1: Pay equity for artists

With a new strategic plan for diversity, equity, inclusion and access (DEIA), YA is conducting internal analyses of systems and structures related to artist pay equity. We are looking to create a system for ensuring pay equity for the roster of artists, taking into consideration the numerous factors that influence compensation/artist fee and the required mark-up to pay YA for our work in the role of “booking agent”, including factors such as:

  • Solo or ensemble, and number of members in an ensemble
  • Experience
  • Length of time affiliated with YA
  • Demand for the program/popularity of the artform
  • Artist limitations around travel and availability

This analysis would look at demographic information such as race, ethnicity, age, and gender to identify existing bias in compensation, mark-up, and marketing and sales.

If you are interested in helping Young Audiences, please complete our Volunteer Project Submission Form. You'll be asked for your resume and/or CV along with other requirements explaining your interest, qualifications, and approach to the decision process. 

The deadline for submissions to this project is 1/25/21.

 



Project 2: Revenue management

YA is looking for expertise to improve revenue generation and develop systems and strategies that maximize sales with our school partners. Our current system is centered around a set price for each program, published in the program guide and good for one school year. This price is composed of the artist fee (set in the artist contract) and a YA mark-up on the artist fee. If price negotiation takes place, it’s done through conversation with the school representative and our program director who is responsible for scheduling programs. As a rule, YA has not offered any discounting, incentives, or flexibility in price. We are interested in better understanding where increasing number of children served yearly, increasing artists scheduling, and profit intersect and how we can increase all three of these factors through improved revenue management strategies.

The YA Finance Director will be the primary contact for both projects. Available data sources include:

  1. Catalogue of current pricing (prior catalogues are available if needed)
  2. Salesforce revenue and booking data for the past 3 years broken out by artist, school, date and revenue
  3. Surveys YA has done to collect demographic information on the artists

If you are interested in helping Young Audiences, please complete our Volunteer Project Submission Form. You'll be asked for your resume and/or CV along with other requirements explaining your interest, qualifications, and approach to the decision process. 

The deadline for submissions to this project is 1/25/21.

Not seeing a good fit?

Any open projects we have will be listed on the site. If none are listed, there are no open projects at this time. But good news - we are always seeking new projects! Consider reaching out to your local nonprofit organizations and introducing them to PBA, analytics, and the benefits of working with their data. More information and resources can be found here.

If you are looking to join our volunteer pool, please do so on the volunteer sign up page.