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The mission of the INFORMS Section on Service Science is to promote and disseminate research and applications among professionals interested in theory, methodologies, and applications in Service Science, which cuts across the fields of service business strategy and modeling, service operations research and management, information systems, marketing science and analytics, management science, e-commerce and e-business, industrial engineering, and social and cognitive science.

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JOBS OF INTEREST TO SERVICE SCIENCE

  • Columbus, Ohio, Field Engineer Summary      To evaluate, design, and estimate natural gas distribution facilities for new business, public and system improvement, and maintenance projects according to company standards and other applicable guidelines and codes. Natural gas distribution facilities may consist of main lines, service lines, and measurement & regulation equipment. The Engineer will provide technical assistance and support for Construction and Field Operations staff involved in the construction, operation, and maintenance of distribution facilities. Collaborate and coordinate efforts with key stakeholders on large distribution projects.  Associate Field Engineer 1 Associate Field Engineer 2 Field Engineer Sr. Field Engineer Gas System Design Engineer Summary Provide technical advice, assistance, and training necessary for designing, constructing, operating, and maintaining pipelines, measurement, regulation, and related equipment.  Provide detailed designs, estimates, and construction drawings for pipelines, measurement, regulation, and related equipment. Collaborate with peers across NiSource and the industry to ensure effective technical solutions. Maintain strong communications and working relationships with various operating, engineering, and staff departments in an effort to provide needed technical support and direction. Associate Gas Systems Design Engineer 1 Associate Gas Systems Design Engineer 2 Gas Systems Design Engineer Sr. Gas Systems Design Engineer Gas Systems Planning Engineer Summary The Gas Systems Planning Engineer will be expected to execute measurable results in gas distribution system analysis, system reliability, long range project planning, and peak demand preparedness to ensure the Company's long-term financial goals are realized.  Collaboration is essential with key stakeholders across NiSource Operating Companies including engineering, construction, finance, energy supply services, operations planning, and local operations.  Key responsibility is to provide planning, guidance, analysis, and recommendations on NiSource's gas distribution systems development and maintenance using hydraulic system studies, system knowledge, and engineering principles.  Associate Gas Systems Planning Engineer 1 Associate Gas Systems Planning Engineer 2 Gas Systems Planning Engineer Sr. Gas Systems Planning Engineer Pipeline Integrity Engineer Summary As part of the NiSource Transmission Integrity Team (TIMP), Engineer I provides technical expertise to solve more complex problems, improve processes and provides direction of work in a specific area of his or her expertise.  Incumbents are expected to develop advanced skills and the ability to work with greater independence. Pipeline Integrity Engineer 1 Pipeline Integrity Engineer 2 Pipeline Integrity Engineer 3 Sr. Pipeline Integrity Engineer               Instrument & Control Engineer Summary Design and install systems that will allow the company to measure, monitor, and control the flow of gas at company facilities and provide support to Operations in the maintenance of those facilities.  Drive operational excellence and standardization through continuous improvement efforts and effective partnerships across NiSource.  Ensure that work is in accordance with all applicable company and regulatory requirements while ensuring safe, reliable service to customers in an efficient and economical manner. Associate Instrument & Controls Engineer Instrument & Controls Engineer Sr. Instrument & Controls Engineer   Standards Engineer Summary Develop and maintain material/equipment, design, installation, operating, and maintenance standards. Support and facilitate design and operating best practices throughout the organization. Support the safety management systems program elements and the principles of process safety. Satisfy current and changing regulatory and compliance requirements through continuous standards review and revision (procedures, materials/equipment). Maintain close communications and working relationships with various operating, engineering, and staff departments in an effort to provide needed technical support and direction. Standards Engineer Sr. Standards Engineer Gas Control Engineer Summary  Under general supervision, the Gas Control Engineer (GC Engr) develops, implements, and evaluates all compliance activities for NiSource in order to ensure compliance with Federal and State regulatory requirements governed by PHMSA, DOT, IURC, and others as required.  This position is also responsible for training and evaluating Gas Control personnel according to the requirements set forth by Control Room Management (CRM) and Operator Qualification (OQ) regulation.  Duties include participating in a 24 hour standby rotation and performing as a Gas Controller or Gas Control Supervisor as necessary.  The GC Engr is a member of the Gas Control Specialist team reporting to the Manger Gas Control in Columbus. The individual selected for this role will be considered the technical SME representing the department in regard to data storage, analytics, and applications used by Gas Control. Gas Control Engineer Principal Engineer Summary Lead complex and non-recurring special projects, initiatives and teams. Deliver technical leadership, process and design standardization, and peer development across NGD engineering. This effort supplements engineering managers and leaders as a leadership resource with responsibilities beyond the expected capabilities of a field engineer 3. The principal engineer will also evaluate, design, and estimate natural gas distribution facilities for new business, public and system improvement, and maintenance projects according to company standards and other applicable guidelines and codes. Natural gas distribution facilities may consist of main lines, service lines, and measurement & regulation equipment. The principal engineer will provide technical assistance and support for Construction and Field Operations staff involved in the construction, operation, and maintenance of distribution facilities. Collaborate and coordinate efforts with key stakeholders on large distribution projects. ***Must have Professional Engineer License to qualify for Principal Engineer***   These positions will be filled within the NiSource Service territory.   Disclaimer   This description is not designed to be a complete list of all duties and responsibilities required of the position.    Inclusion & Diversity  Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. Equal Employment Opportunity  NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may be considered for other job opportunities.  Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program.  Report any unsafe conditions and take actions to prevent personal injuries.  Support our interdependent safety culture by ensuring the safety of your co-workers.  Stay focused on the task at hand and promote productivity through good work habits. Required Qualifications for all Gas Engineering Roles: Bachelor's degree in engineering from a 4 year ABET (Accreditation Board for Engineering and Technology) accredited program.  Demonstrated written and oral communication skills. Strong interpersonal skills. Strong organizational and planning skills. Obtain EIT Certification within 2 years of hire date. * Obtain P.E. License within 6 years of hire date for state primarily working in.* *Applies to new hires or those transferring into any of the following job families: Field Engineering, Design Engineering, Gas Systems Planning, Standards.   These positions will be filled within the NiSource Service territory.
  • Fort Collins, Colorado, POSITION TITLE:   Sr Analyst, Finance (Utilities)   (Full-Time Regular) (Classified) REQUISITION #:   req5282 DEPARTMENT:   Utility Financial Operations LOCATION:   UTILITIES SERVICE CTR - BLDG A BENEFIT CATEGORY:  Classified (Non-CBU)  View Classifications & Benefits EMPLOYMENT TYPE:   Full-Time Regular ANNUAL SALARY RANGE:    $65,560.00 - 109,260.00 (Salaries are paid biweekly) ANTICIPATED ANNUAL HIRING SALARY RANGE:    $75,000.00 - $90,000.00 (Salaries are paid biweekly) SELECTION PROCESS:   Application deadline is  Open until filled . The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.  Post-offer background check required . The Community:   The City of Fort Collins sits nestled against the foothills of the Rocky Mountains alongside the banks of the Cache La Poudre River. At 5,000 feet in elevation, residents enjoy a moderate, four-season climate, with an average of 300 days of sunshine per year. With 174,800 residents, Fort Collins is Colorado’s fourth-largest city and spans 57 square miles. With the 20 year growth projection, the City of Fort Collins is expected to reach 255,000 residents. The first people who hunted in this region arrived approximately 11,000 years ago, and Northern Colorado remains an integral part of the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations. European-American trappers and traders arrived by the early 1800s but rarely established permanent settlements. Gold and silver discoveries in the Colorado mountains in the mid-1800s and the prospect of land for farming and ranching attracted people from eastern cities and across the globe to the Colorado Territory, including what would become the town of Fort Collins; an agricultural colony that emerged from its founding days as a military fort. The expansion included the sugar beet industry's growth, which brought new residents whose descendants still live here today, including Mexican-American families from southern Colorado, New Mexico, and northern Mexico, as well as Germans from Russia. Since 1879, Fort Collins has been the home of the state’s land grant institution, Colorado State University, which currently enrolls 34,000 students. Along with the university, the city’s major high-tech and manufacturing companies and breweries attract new residents from all over the country and world. The community’s overall social diversity continues to grow. There are abundant outdoor recreation opportunities available to the many residents who enjoy healthy lifestyles. The nearby Horsetooth Reservoir is a key attraction, as is the Cache La Poudre-North Park Scenic Byway. The Downtown district provides many venues for live music, shopping, dining, and nightlife within the city. Fort Collins is widely considered the Craft Beer Capital of Colorado. The City has a strong appreciation for arts, culture, and entertainment. Various national organizations and magazines recognize Fort Collins as one of the best places to live in the nation. The City’s long list of acknowledgements includes:   No. 2 Best Tasting Drinking Water in North America: American Water Works – June 2021 No. 5 Best Remote-Ready Cities: Livability.com Jan 2021 Top 30 Creative Small Cities: CVSuite – May 2020 No. 18 Safest Cities in America: SafeWise – April 2020 No. 1 Best Place to Live: Livability.com March 2020 No. 9 Most Fitness Friendly Places: SmartAsset – Dec 2019 No. 7 Safest Driving Cities: Allstate – June 2019 No. 4 Best U.S. Cities to Raise a Family: MarketWatch – April 2019 No. 9 Best Performing Cities: Milken Institute – Jan 2019 No. 3 U.S. Cities with Highest Economic Confidence: Yahoo – Nov 2018 No. 2 Brain Concentration Index: Bloomberg – Nov 2018 No. 1 City in America for Cycling: PeopleForBikes-May 2018 Outstanding Achievement in Local Government Innovation Award: Alliance for Innovation-April 2018 The Malcolm Baldrige National Quality Award-Nov 2017 18th Best City for Career Opportunities: SmartAsset – Sep 2017 3rd Best College Town to Live in Forever: College Ranker – July 2017 25 Best Towns Ever: Where to Live Now: Outside Magazine – June 2017 No. 1 Stable and Growing Housing Market: Realtor.com-June 2017 11th Happiest City in America: Yahoo! Finance - March 2017 No. 9 Top 150 Cities for Millennials Report: Millennial Personal Finance - Feb 2017 No. 2 Best Cities for Small Business Owners: ValuePenguin – Feb 2017 Why Work For the City of Fort Collins? Medical, dental, vision (for self, spouse, children) – eligible on the 1st of the month following date of hire Paid vacation, paid holidays, and sick Retirement + company contributions – after 6 month probation period and immediate vesting Flexible spending: Medical expenses FSA, dependent FSA or both Employee Assistance Program: counseling, legal, financial assistance  Life insurance, short-term and long-term disability  Wellness program, workout facilities  Employee/family onsite health clinic  Personal & professional learning opportunities including supervisory and leadership development; plus career mobility Collaborative work environment Job Summary Does your love of finances lean more toward forecasting and budgeting rather than just crunching numbers? The city of Fort Collins needs a great Senior Financial Analyst to help our utilities with budgeting, forecasting, and analytical processes that support the organization's financial health and business strategy. In Fort Collins our drinking water, storm water, wastewater, and power utilities are designed to be self-sustainable. That means they have an obligation to the residents and businesses to only collect just what they need to provide top tier services. This is where our exceptional team of Financial Analysts come in to help budget and forecast for current and future projects, as well as making sure everything is accounted for with completed projects and ongoing operations. A great candidate for the Senior Financial Analyst position would have a combination of academic or professional qualifications equivalent to at least 5 years of experience, you should be knowledgeable about consistent financial reporting, forecasting and have a passion for providing the people of Fort Collins with excellent affordable utilities! We are seeking a minimum 4-year degree but will consider equivalent experience. This position can be done in a combination of remote and office work. While they city will be providing an office and would expect regular attendance at meetings with both financial and utility leadership, the administrative and reporting functions can be performed remotely if you wish. This position would be expected to be available Monday through Friday during regular working hours. We respect your time, weekends, and the ability to work remotely when the situation allows for it.  Essential Duties and Responsibilities The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive. Prepare, review and edit budget vs. actual variance analysis and narrative assessment reports. Validate variance root causes, develop recommendations for course of action, and review and communicate impacts and results with upper management and cross functional stakeholders. Drive budget development and forecast projections with management team. Develop alternatives for most effective utilization of resources. Document and review team details and rationale for use in periodic variance reporting. Analyze, interpret and communicate complex data utilizing broad advanced accounting and finance conceptual knowledge. Data mine, compile, model and lead teams in analysis of data from various sources and systems (including ERP). Proactively identify and highlight business issue concerns and opportunities. Develop recommendations on business decisions based on broad knowledge of best practices and data supported financial analysis, and lead implementation of solutions. Participates and leads service area in capital improvement plan for core City infrastructure, coordination, validation, and assessment. Designs and actively seeks process improvements and cost-effective efficiencies. Oversee teams and manage financial ad hoc projects of complex nature, capital estimates, grant research and reporting, and process improvement initiatives with service area and organization-wide implications. Using wide experience and subject knowledge, helps to identify and explain complex issues of a financial nature, makes recommendations for resolution and works with operational and cross functional leadership to implement corrective and policy actions as needed. Performs and reviews standard financial and accounting work procedures while continuously looking for ways to improve processes and methods; implement improvements. Reconcile accounts, verify and ensure data integrity across service area. Establish and analyze performance metrics and measures. Identifies opportunities for improvements and recommends solutions. Review data entries, accounting journals, payments (AP), invoices (AR), and general bookkeeping per documented procedures, Recommends process improvements to department staff Management Responsibilities No City Competencies Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds. Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends. A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations. A desire and ability to utilize digital tools for organizational information, individual, and teamwork. Required Knowledge Skills and Abilities Knowledge of local government accounting principles, Governmental Accounting Standard Board (GASB) pronouncements and interpretations. Knowledge of fund accounting Accomplished and proven critical thinking skills, analytical thought processes and business acumen. Effectively able to manage multiple projects, diverse team members and competing priorities. Advanced / Expert skill level in Excel and Microsoft Office software. Advanced statistical analysis. Strategic critical thinking in approach to problem solving, issue resolution and solution development drawing upon seasoned business acumen and perspective gained from a wide range of experience. Ability to effectively summarize and communicate financial issues, complex problems and analytics to highest level of organization and public. Advanced / Expert in data query, extraction, and normalizing. Adept and efficient at incorporating and utilizing data in a variety of reporting tools and financial software packages. Ability to lead cross-functional teams. Ability to communicate at executive level and influence both up / down the chain of command as well as cross functionally. Anticipated hiring range: $75,000.00 - $90,000.00
  • New Braunfels, Texas, GENERAL PURPOSE:   The Assistant Director is responsible for assisting the Transportation and Capital Improvements Director/City Engineer in planning, directing, managing, and overseeing the activities and operations of the Transportation and Capital Improvements Department, including the Transportation, Capital Programs, and Engineering Divisions. The position performs professional civil engineering, planning, and project management work of considerable complexity, including transportation, floodplain administration, capital improvement, and development projects. The Assistant Director ensures compliance with the requirements of federal, state, and local regulations and permits and delivery of capital improvement projects meeting scope, schedule, cost, and quality.   PRIMARY DUTIES AND RESPONSIBILITIES: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.   Manages the design, development, and completion of engineering, transportation, and capital improvement projects; approves project plans and specifications, negotiates contract terms, manages contracts and contractors, and ensures the overall integrity of the projects and services and compliance with contract specifications. Develops and implements community plans and studies, including the capital improvement plan, major thoroughfare plan, multimodal transportation plan, drainage area master plan, downtown plans, and economic development priorities. Makes technical analysis of proposed projects; evaluates the need for design changes and makes appropriate recommendations; reviews plans for conformity to uniform codes, local ordinances, and state and federal regulations. Work closely with the City Manager’s Office and Department Directors to establish project priorities, timelines, and budgets. Meets regularly with staff to discuss and resolve workload and technical issues; plans, prioritizes, and assigns projects; monitors workflow and evaluates work effectiveness, methods, and procedures. Supervises, disciplines, and evaluates staff; trains and instructs employees; reviews the work of assigned staff to ensure the work quality and timely accomplishment of tasks and projects. Interprets and explains codes, regulations, permit and code enforcement rules, and related policies and procedures to developers, contractors, property owners, and the general public. Writes technical and analytical reports and makes technical estimates of a specialized nature in connection with engineering and capital improvement projects. Develops department budget and monitors expenditures; compiles, reviews, and synthesizes operational data; and prepares standard and specialized reports. Responds to questions from citizens and agencies on projects and plans Attends meetings and public hearings representing the city as assigned or required. Ensures representation of the Transportation and Capital Improvements Department at Planning Commission, Transportation and Traffic Advisory Board, Watershed Advisory Committee, and other city boards and committees. Ensures representation at regional groups, including the Alamo Area Metropolitan Planning Organization and Texas Water Development Board. Perform the duties of the Transportation and Capital Improvements Director/City Engineer in their absence. Performs other duties as assigned or required. MINIMUM QUALIFICATIONS:   Education and Experience: Bachelor’s degree from an accredited college or university in Civil Engineering, Construction Science, Urban and Regional Planning, Public Administration, or a closely related field and at least ten years of work experience in civil engineering, public works, transportation, development, and/or capital improvement projects, preferably in the public sector and with at least five years of demonstrated leadership, management, and supervisory experience; OR an equivalent combination of education and experience. A Master’s degree in similar fields is desirable.   Required Licenses or Certifications: Must possess a valid Texas Driver’s License. Registration as a Professional Engineer by the Texas Board of Professional Engineers and Land Surveyors, or the ability to obtain licensure within six months from the date of employment is required for qualified engineers. Certification as an American Institute of Certified Planners (AICP), Project Management Professional (PMP), Certified Construction Manager (CCM), or Certified Floodplain Manager (CFM) is preferred for associated fields and work experience.   Required Knowledge of: City organization, operations, policies, and procedures. Fundamental principles, practices, and techniques of civil and construction engineering, city planning, urban design, land development, transportation planning, and multimodal services. Principles of design, construction, and maintenance of public works and capital improvement projects. Federal, state, local, American Association of State Highway and Transportation Officials (AASHTO), and Manual on Uniform Traffic Control Devices standards, protocols, specifications, and guidelines. Principles and practices of project and construction management. Municipal finance and budgeting; purchasing and personnel practices; and City codes and ordinances. Safety procedures and standards. Principles of staff supervision, training, and performance evaluation.   Required Skills in: Analyzing issues, evaluating alternatives, and making logical recommendations based on findings. Interpreting and applying engineering standards and procedures, Federal and state rules and regulations, and City policies and procedures. Managing and scheduling projects, including assistance in capital improvement project programming. Reading and interpreting engineering plans specifications, plats, and other related documents. Analyzing and evaluating technical engineering data and construction documentation. Reviewing and checking designs, details, estimates, plans, and specifications of engineering projects. Reviewing and verifying mathematical calculations. Making accurate drawings and maps and keeping accurate field notes. Establishing and maintaining cooperative working relationships with City employees, officials, and representatives from other local, state, and federal agencies and the public. Assessing and prioritizing multiple tasks, projects and demands. Communicating clearly and concisely, both verbally and in writing. Operating a personal computer utilizing a variety of business software.   Physical Demands / Work Environment:   Work is performed in a standard office environment and outdoors in all weather conditions with extended periods of sitting, standing, walking bending, and reaching. Must be able to safely pull, push, lift, and carry items weighing up to forty (40) pounds. Work may require travel primarily within local and regional area. May be required to work irregular hours including weekends, holidays, and evenings. This position is expected to work immediately before, during or after an emergency or disaster. NOTE: This position is designated safety and/or security sensitive.
  • San Francisco, California,   Utility Specialist (5602) - Power Enterprise - SFPUC   Exam Type: Class Based Test Eligible List Type: Combined Promotive and Entrance Certification Rule: Rule of 10 Fill Type: Permanent Civil Service Work Hours: Regular Job Code and Title: 5602-Utility Specialist Application Opening: July 25, 2022 Annual Salary: $113,282 - $167,466 This is a Position-Based Test Conducted in accordance with CSC Rule 111A. HOW TO APPLY Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. WHO ARE WE? San Francisco Public Utilities Commission (SFPUC) Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year. Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care. Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness. We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/ . We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc Power Enterprise The Power Enterprise, within the SFPUC, has two separate power programs, Hetch Hetchy Power, San Francisco’s Publicly Owned Utility serving 150 MW of retail load, and CleanPowerSF, San Francisco’s Community Choice Aggregation program, serving 500+ MW of retail load. Power Enterprise serves this load with a combination of owned and purchased resources. SFPUC owns and operates the Hetch Hetchy Water and Power Project, which includes hydro-electric power generation in Moccasin, California; solar arrays throughout San Francisco; and biogas cogeneration facilities, which together produce cost-effective energy with a zero greenhouse gas (GHG-free) emission profiles. Both of Power’s programs supply portfolios exceed State minimum renewable content. Power Enterprise provides its retail customers with distributed energy resource programs. In addition to these retail electricity service offerings, Power Enterprise is responsible for San Francisco street and pedestrian lighting. This recruitment is for multiple positions within the Power Enterprise of the SFPUC. The SFPUC is currently hiring for the permanent civil service (PCS) positions below: Job Description Customer Programs Specialist Under direction of the Customer Programs Manager, this position will support the City's efforts to provide electric utility customer programs that incentivize energy efficiency, distributed energy resources, and GHG reductions. The Customer Programs group is responsible for the design and implementation of customer programs serving both Hetch Hetchy and CleanPowerSF electric customers. This position will lead specific customer programs through needs and feasibility analyses, design, implementation, and evaluation.  This position should possess an understanding of, and familiarity with, current utility, energy industry, and sustainability/climate policies and issues. Energy Efficiency/Renewables Project Management Specialist This position will plan, develop, and manage municipal renewable projects (e.g., solar, wind, ocean) as well as energy efficiency projects; conducts a wide variety of research, analyses, and studies of technologies and potential projects; and assesses the energy potential or savings associated with renewable or energy efficiency technologies as well as their technical and financial viability. Energy Scheduling and Settlements This position will perform a wide variety of duties related to energy trading, energy scheduling, and a complex procurement planning analysis. This position should be able to utilize scheduling software tools to submit day-ahead and real-time schedules, execute energy trades to maximize revenue and minimize costs, as well as perform complex modeling and analysis to develop short and long-term procurement plans.       Federal Agreements and Grid Acquisition Project Analyst Under general direction, this position provides analytical and policy support for issues pertaining to the City’s Federally regulated agreements for electric distribution and transmission services, and provides analytical support for litigation, negotiations and administration of these agreements and tariffs. This includes evaluating the risks and impacts of filings, proposals and disputes, as well as, providing support for the City’s on-going efforts to build out electric distribution and transmission assets, provide service to new customers and acquire the electric distribution grid in San Francisco. Origination and Power Specialist Under general administrative direction of the Origination and Power Supply Manager, this position will develop and negotiate long-term Power Purchase Agreements with energy suppliers; work collaboratively with Hetch Hetchy Power and CleanPowerSF program staff to analyze supply needs and strategies; assist with Integrated Resource Planning, executing short-term energy contracts, professional services and other contracting needs. Redevelopment Specialist  Under direction of the Power Enterprise's Redevelopment Manager, this position is responsible for reviewing development plans; preparing technical and financial assessments and reports in evaluating the feasibility of the City to be the exclusive service provider of electricity and/or natural gas for development projects and new service territories within the City; working with project staff, staff from various City Departments, and developers and planners to support new electric infrastructure in redevelopment areas; and responding to requests for information (RFls) on the energy utility systems. The position also provides as-needed technical support and utility expertise in support of the SFPUC Power Enterprise's work with other SFPUC Enterprises and City Departments. Regulatory and Legislative Specialist Under direction of the Regulatory and Legislative Affairs Manager, this position 1) participates in advocacy on current energy regulatory and legislative matters that affect the Power Enterprise and San Francisco; 2) evaluates the impacts of existing and proposed regulations and legislation on the Power Enterprise and on the City using analytical and policy tools; and 3) contributes to strategic initiatives that support the Power Enterprise and City-wide energy initiatives. Retail Services Under general administrative direction of the Retail Services Manager, this position will support the SFPUC’s role as the City’s Meter Data Management Agent through the maintenance, management and processing of meter and service data for billing and reporting; support, prepare and/or submit a wide variety of reports to state and federal agencies; provide analytical support for various internal Power teams on meter, load, generation, and billing data; maintain documentation of various business processes and work on streamlining new and existing processes; work with large datasets and reporting tools to create new reports and efficiencies in data extraction from various systems; and provide operational support for various customer programs and engagement efforts. Risk Management and Business Analyst Under direction of the Risk Management and Business Analysis Manager, this position provides support in risk management, financial and business analysis, long term planning, and other analytical and policy support on matters that affect San Francisco's energy interests, in particular the operations and business opportunities of the CleanPowerSF program and the Hetch Hetchy Power program of the SFPUC. Responsibilities include developing analytical tools to support deal making and contract evaluation; assessing the economics and risks in providing power supply, transmission and distribution services; assisting in developing rates for these services; providing cost-benefit analyses for new load serving opportunities; and developing and supporting energy trading risk policies. Note: The candidate pool resulting from this recruitment may also be used to fill non-permanent, Temporary Exempt (TEX) and Permanent Exempt (PEX) positions. These positions are excluded from the competitive Civil Service examination. The duration of the appointment shall not exceed 36 months or less, depending on the type of appointment/category. The SFPUC is currently hiring for the exempt positions below:   CleanPowerSF Customer Solutions (CAT 18) Under direction of the CleanPowerSF Customer Solutions Manager, this position is responsible for supporting the delivery of high-quality services and programs to CleanPowerSF customers.  The Customer Solutions team is responsible for overseeing third party services for customer data management, billing and customer care and for the planning and development of new customer programs and projects to achieve CleanPowerSF's local clean energy development goals. This position will support the Customer Solutions team in its development of energy efficiency, demand response, and local clean energy programs and projects. Essential Duties for all Listed Positions (will include some or all of the following):   Monitors operations to ensure compliance with policy directives, laws, regulations and contractual constraints   Develops analytical and predictive models; conducts technical and economic feasibility evaluations of proposed capital projects; incorporates results of analyses into cost/benefit assessments; conducts a wide variety of analytical studies related to assessment of operational effectiveness, financial and market risk, price sensitivity, and other complex studies as assigned.   Develops and implements seasonal, monthly and multi-year operating, financial and capital plans.    Directly negotiates large seasonal and yearly contracts, rates and service terms; provides negotiation support on division-wide multi-year contracts; establishes rate policies and negotiating parameters for short-term purchase and sale transactions and agreements.   Identifies operational constraints and develops, evaluates, or recommends policies and procedures to improve operations, mitigate risks, increase revenues and decrease costs.   Supervises the preparation of section operating and capital budgets, including revenue and expense forecasts and analyses and reporting of variances.   Writes a variety of documents including reports; work plans; operating, financial and marketing plans; documentation of forecast methodologies and model assumptions; legal and regulatory interpretations and issues; and other types of written documents as needed to support the diverse work activities assigned to this class.   Develops, implements, and maintains database systems for hydrologic, water supply, power operations, marketing, energy consumption and other data.   Independently performs research, evaluation and analysis of regulations, legislation, regulatory filings, contracts and proposals in order to prepare well-reasoned recommendations for decision makers. May serve as Subject Matter Expert in support of regulatory proceedings or litigation.   Supervises Utility Analysts and other technical personnel and provides technical support and expertise for assigned specialty area.   The 5602 will perform other tasks as assigned. Qualifications MINIMUM QUALIFICATIONS Education:   Possession of a baccalaureate degree from an accredited college or university preferably with major coursework in Law, Engineering, Environmental Studies, Natural Resources, Computer Science, Business Administration, Mathematics, Statistics, Economics or other field related to the utility business; AND Experience: Four years of verifiable journey-level work experience in one or more of the following areas: planning, scheduling, cost estimating and resource projecting for mid to large scale projects; water supply/infrastructure management and planning; power operations planning and scheduling; analysis, interpretation and application of utility contracts and regulations in either water, power (electric and/or natural gas), telecommunications, or a wastewater/clean water program; utility market and environmental analysis and planning; power supply and transmission rates and contracts; generation, transmission or distribution planning and design; or long-term utility systems planning. SUBSTITUTION: Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis. Desirable Qualifications All Positions   Experience working with a large diverse workforce of people with different cultures, backgrounds, and opinions.   Experience conducting complex data analyses   Excellent written and oral communications skills   Special Conditions Some positions may require additional qualifications such as special conditions that may differ from the standard minimum qualifications associated with this classification. License and Certification Specified positions may require possession of a valid California Class C driver's license. Notes:    One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.   Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456 . Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.  Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date. SELECTION PROCEDURES Only candidates who demonstrate via the application that they meet the minimum qualifications will advance in the selection process. Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application at a later time. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications. Supplemental Questionnaire (100%) Qualified candidates will be required to complete a Supplemental Questionnaire Examination as part of the selection procedures. The Supplemental Questionnaire Examination is designed to measure the knowledge, skills and abilities required for the Utility Specialist position and include, but not limited to:   Ability to independently conduct complex data analyses and develop and employ complex analytical models   Knowledge of basic concepts and terminology related to electric utility operations and analyses   Ability to use independent judgment within established policies   Ability to establish and maintain effective working relationships with those contacted in the course of the work All relevant experience, education and/or training must be on the supplemental questionnaire in order to be reviewed in the rating process. The information provided on the Supplemental Questionnaire Examination must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the Supplemental Questionnaire Examination cannot be changed.  Only those applicants who qualify will receive a score on the Supplemental Questionnaire Evaluation.    Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. Note: A passing score must be achieved on the Supplemental Questionnaire Exam in order to continue in the selection process and be placed on the Eligible List Score Report. The department may administer additional position-specific selection procedures to make final hiring decisions.   Additional Information Certification Rule: The certification rule for the ranked eligible lists resulting from this examination will be Rule of 10 Scores. The department may administer additional position-specific selection procedures to make final hiring decisions. Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.  The duration of the eligible list resulting from this examination process will be 12 months, and may be extended with the approval of the Human Resources Director.  Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Count-by-Job-Codes.pdf   Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1 /.] The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. All your information will be kept confidential according to EEO guidelines. Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Monica Guzman, by email at mguzman@sfwater.org . PUC | MG| PBT-5602-124068 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law. CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.  
  • Albuquerque, New Mexico, Department Responsibilities:  The Engineering Services (ES) department is responsible for assisting Unirac’s clients with engineering support of their projects. This includes site evaluation, engineering analysis and design for complex requirements, technical support, and permitting issue assistance. The ES department also assists internal teams with product application evaluation, design tools, and feedback.  The Engineering Services Intern assists members of the ES department by completing a varied group of tasks which allow Unirac to quickly respond to customers and support projects and product development. Experiences gained during internship will provide an understanding of the solar photovoltaic (PV) industry, applied civil engineering principles, construction considerations and processes, conflict resolution, and many other valuable skills. Task Designs solar PV mounting systems for Unirac customers Create construction documents including drawing sets and engineering calculation reports Evaluate site requirements and create solar PV site layouts in Helioscope, U-builder, AutoCAD Engineering design evaluation using Unirac established software tools Apply engineering judgement to analysis to create recommendations for design decisions Including evaluation of ground mount foundations, ballast calculations, environmental loading, etc. Create documentation of engineering tools, processes, and analysis for future reference by Unirac employees Communicate with customers to clarify design requirements and to communicate Unirac recommendations Communicate with 3 rd  party engineering firm to convey design details and receive PE stamped construction documents for permitting Perform test installations of new product application ideas Assist with other duties required of the Engineering Services department Job Competencies: Skill- Perform photovoltaic mounting structural calculations and evaluation for customer projects using established Unirac tools (Online, Excel, and in Other engineering software) Skill- Preparation of construction documents including site plans, construction details, and engineering reports Knowledge- General familiarity with Civil Engineering principles (structural, geotechnical, construction management, building codes) Knowledge- General familiarity with commercial construction practices and procedures Knowledge- Construction plan reading Skill- Summarize and enter data Skill- Critical and analytical thinking, tactical and strategic problem solving Skill- Report generation Ability- To understand department goals and define and execute tasks to reach said goals Ability- To quickly learn new software programs Ability- To phone potential clients to gather data and professionally represent the company

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