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The mission of the INFORMS Section on Service Science is to promote and disseminate research and applications among professionals interested in theory, methodologies, and applications in Service Science, which cuts across the fields of service business strategy and modeling, service operations research and management, information systems, marketing science and analytics, management science, e-commerce and e-business, industrial engineering, and social and cognitive science.

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JOBS OF INTEREST TO SERVICE SCIENCE

  • Pittsburgh, Pennsylvania, Senior Associate, Risk Assurance & Compliance Analytics (Multiple Positions), PricewaterhouseCoopers LLP, Philadelphia, PA. Assist clients in developing analytics and technology solutions that help them detect, monitor, and predict risk. Assist clients with model development and tuning, system assessment, dashboard development, analytics strategy, and continuous monitoring. Identify opportunities for clients to effectively mitigate risk and improve business performance. Evaluate business process, compliance, and risk issues.   40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.   MINIMUM REQUIREMENTS :   Must have a Bachelor’s degree or foreign equivalent in Business Administration, Information Management, Engineering Management, or a related field, plus 2 years of related work experience.   Must have at least one year of experience with each of the following:   -         Leveraging data manipulation and analysis technologies utilizing at least one of the following: Alteryx, Hadoop, MongoDB, Cloud Services, Microsoft SQL Server, or Oracle; -         Conducting process automation and insight generation through Robotics Process Automation, machine learning, optical character recognition, or process mining; -         Leveraging at least one or more of the following data visualization tools: Spotfire, Qlikview, Tableau, Python, R, Java or C#; and -         Providing Subject Matter Specialist support for code review and testing to help clients gain assurance on home grown accounting systems.   80% telecommuting permitted. Must be able to commute to the designated local office.   Domestic and/or international travel up to 60% required.   Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com, specifying Job Code PA3942 in the subject line.
  • Sioux Falls, South Dakota, Are you an engineering professional looking for a new career?  Do you enjoy providing excellent service to customers and clients?  Join a truly great company that offers a very competitive wage, a culture that promotes your personal and professional growth, and an outstanding and comprehensive/low-cost benefits package that includes medical, dental, vision, and retirement. We also offer an outstanding work environment that includes a casual dress code, employee recognition, social and wellness events, and training opportunities.   MRES is an organization of 61-member municipal utilities that own and operate their own electrical distribution systems. Inspired by the company’s mission to supply its members with reliable, cost-effective, long-term energy and energy services in a fiscally responsible and environmentally sensitive manner, employees of the MRES team embrace the challenge of understanding and solving the evolving energy needs of all customers today, and for years to come.    We are looking for a highly motivated individual to join our Transmission Services team.  You will play an active role in ensuring we provide our municipal member utilities with excellent services within areas of transmission planning, transmission rates, planning for a reliable grid that meets our member needs, NERC and compliance related to transmission bulk electric system facilities, interface with other utilities and Regional Transmission Organizations (MISO and SPP), managing MRES transmission facilities including facility ratings, and more.   Expectations of ability to handle complex tasks, to perform independent work, taking initiative, and ability to make decisions and recommendations to members and MRES management are commensurate with the grade of the position. The position will include all or some of the following tasks based on experience, skills, and needs as they emerge: Develop, maintain, and review of transmission system model data. Perform transmission studies (steady state, short circuit, and stability) and participate in transmission study efforts led by Regional Transmission Organizations (RTOs), other utilities, and various organizations while representing MRES and MRES member interests. Ensure that NERC TPL standards, RTO and utility planning criteria of various utilities are adhered to, and follow other relevant practices, tariffs, etc. Develop Corrective Action Plans for NERC TPL transmission concerns. Studies can include NERC TPL assessments, generation interconnection studies, load serving studies, and more. Manage/ advise to studies performed by consultants. Review of contractual arrangements with RTOs, other utilities, vendors, and with MRES members including interconnection agreements, transmission service agreements, master services agreements, task orders, etc. Research MISO and SPP tariffs governing transmission service, generation interconnection, transmission planning, cost allocation for transmission facilities etc. based on business needs. Review of/ develop transmission facility ratings ensuring ratings are according to appropriate Facility Rating Methodologies. Maintain the MRES facility rating methodology (FRM). Support Ambient Adjusted Ratings (AAR) calculations and requirements based on FERC Order 881. Review of transmission service arrangements including determination of charges or credits. Prepare regulatory reports, RTO reports, and inter-utility reports, presentations, applications, and data submittals for MRES and MRES member owned transmission. Assist in planning and oversight of maintenance and operation activities for MRES transmission facilities. Represent MRES in committees, task forces, working group, etc. with RTOs, other utilities, industry organizations, etc. as needed. Maintaining permanent documentation of projects and data related to this position. Assist with compliance with NERC standards and NERC services to members in general. Keep abreast of relevant profession, industry, and inter?utility developments.     The candidate must have a minimum of a Bachelor of Science degree in Electrical Engineering.  One year of experience or more from the electric utility industry is preferred.  The candidate should have strong interpersonal skills and excellent verbal and written communication skills, including the ability to clearly articulate technical issues.  This position requires a high level of attention to detail, strong analytical skills, and problem-solving capabilities through data set analysis.    Visit our website at www.mrenergy.com .   For consideration, please apply on our careers site at: https://careers.mrenergy.com/job/Sioux-Falls-Transmission-Engineer-I%2C-II%2C-or-III-SD-57101/1043537000/
  • Philadelphia, Pennsylvania, Senior Manager, Financial Services - Enabling Technologies (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, Philadelphia, PA. Assist with building secure and new digital experiences for customers, employees, and suppliers through data collection and analysis. Assist with developing app-based module solutions and with integration of new applications, as well as quality management and testing. Help clients transform their business through enabling technologies across marketing, finance, and operations in the functional areas. Help to solve complex business issues from strategy to execution. Build solid relationships with clients. Coach and supervise teams.   40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.   MINIMUM REQUIREMENTS :   Must have a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Management Information Systems, Information Technology, or a related field, plus 6 years of related work experience, of which at least 5 years must be post-bachelor's, progressive related work experience.   In the alternative, the employer will accept a Master's degree or foreign equivalent in Computer Science, Engineering, Management Information Systems, Information Technology, or a related field, plus 4 years of related work experience.   Must have at least one year of experience with each of the following:   •        Advising on the software development life-cycle and assisting with architecting and developing specific applications for clients; •        Utilizing and applying at least one of the following types of technologies and software frameworks: Java, .Net, iOS, HTML5, or ESBs; •        Configuring operational and administration related parameters, such as, roles and permissions, user attributes regions, and activity patterns; and •        Design, development, modification, and deployment of software, including object-oriented programming concepts using design standards and best practices.   80% telecommuting permitted. Must be able to commute to the designated local office.   Travel requirement(s): Domestic and/or international travel up to 80% is required.   Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com, specifying Job Code PA3952 in the subject line.
  • Chicago, Illinois, Senior Associate, Delivering Deal Value (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, Chicago, IL. Assist clients to achieve maximum value on their deal transactions by solving transformational and complex challenges through operational aspects of a transaction, pre, and post-completion. Conduct pre-deal and confirmatory due diligence, execute large-scale enterprise-wide integrations and support complex divestitures and separations on a wide range of functional areas. Help clients solve their complex business issues from strategy to execution. Create finance function efficiency and maintain compliance and controls. Advise organizations on the implementation of data analytics, modeling, benchmarking, and visualization.   40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.      MINIMUM REQUIREMENTS :   Must have a Bachelor’s degree or foreign equivalent in Business Administration, Finance, Accounting, or a related field, plus 3 years of related work experience.   In the alternative, the employer will accept a Master’s degree or foreign equivalent in Business Administration, Finance, Accounting, or a related field, plus 1 year of related work experience.   Must have at least one year of experience with each of the following:   -         Conducting state risk analysis and research for tax planning and compliance purposes; -         Conducting and preparing budgets and forecasts on a monthly or annual basis, utilizing Visual Basic Applications for analyzing large amounts of data; -         Conducting quantitative and qualitative analyses of complex data; and -         Assisting with managing budgeting for individual team members across different functional teams.   80% telecommuting permitted. Must be able to commute to the designated local office.   Travel requirement(s): Domestic and/or international travel up to 80% is required.   Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com , specifying Job Code IL3954 in the subject line.
  • Miami, Florida, Manager, Cybersecurity, Privacy and Forensics (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, Miami, FL. Leverage industry and technical expertise to assist clients in detecting, monitoring and predicting cybersecurity risk as part of a broader technology and security team. Support client engagement teams in adapting ways of working, such as increased automation, to enable further productivity. Developing cloud security capabilities and technologies to defend against threats, support business objectives, and accelerate growth. Assist with developing cost-effective technology solutions that focus on delivering relevant intelligence to understand operations and manage critical risks.   40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.   MINIMUM REQUIREMENTS :   Must have a Bachelor’s degree or foreign equivalent in Cybersecurity, Computer Science, Engineering, Management Information Systems, or a related field, plus 5 years of post-bachelor’s, progressive related work experience.   In the alternative, the employer will accept a Master’s degree or foreign equivalent in Cybersecurity, Computer Science, Engineering, Management Information Systems, or a related field, plus 3 years related work experience.   Must have at least one year of experience with each of the following:   ·      Delivering solutions across major cloud service providers, including CI/CD pipeline management, testing orchestration, and monitoring; ·      Applying cybersecurity and privacy principles to organizational requirements in developing IT policies, plans, and strategy; ·      Analyzing network security considerations during the development and implementation of cloud platform solutions; and ·      Evaluating, implementing, and disseminating information related to IT assessment, monitoring, detection, and remediation tools and procedures utilizing standards-based concepts and capabilities.   80% telecommuting permitted. Must be able to commute to the designated local office.   Domestic and/or international travel up to 60% required.   Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com , specifying Job Code FL3930 in the subject line.

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