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The mission of the INFORMS Section on Service Science is to promote and disseminate research and applications among professionals interested in theory, methodologies, and applications in Service Science, which cuts across the fields of service business strategy and modeling, service operations research and management, information systems, marketing science and analytics, management science, e-commerce and e-business, industrial engineering, and social and cognitive science.

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JOBS OF INTEREST TO SERVICE SCIENCE

  • Brooklyn, New York, Description The Department of  Technology Management and Innovation  at the NYU Tandon School of Engineering invites applications for a full time, non-tenured, renewable Industry Faculty position with a start date of  September 1, 2021.  The initial appointment would be for one year, renewable depending on the performance and the program needs. Job description An Industry Faculty’s primary roles are teaching, mentoring and educational innovation, and the position may also entail some administrative work and outreach. The normal teaching load is 3 courses per academic semester at the Undergraduate and/or Graduate level. Qualifications We invite applicants for classroom and laboratory teaching in all areas of  Operations Research/Management Science  with particular emphasis on: Linear Programming Integer Programming Nonlinear Programming Transportation, Transshipment, and Assignment Models Network Flow Models Queuing Theory Time-Series Forecasting Simulation You should be an excellent teacher. You should have a Ph.D. in  Operations Research/Management Science  or a closely related discipline and a record of industrial experience and/or teaching in these areas.   Application Instructions Please submit the following materials: Cover letter Current CV Teaching statement A statement of your experience with or knowledge of  inclusion, diversity, equity, and belonging  efforts  and your plans for incorporating them into your teaching, research, mentoring, and service. Recent teaching evaluations (if available) Names and contact information for three references. We will review applications beginning on  August 1, 2021  and will continue until we fill the position. We encourage you to submit early. About Us New York University (NYU) is one of the top private universities in the United States. NYU Tandon has an illustrious past as Brooklyn Poly and NYU Polytechnic School of Engineering. Our mission is to excel in research, teaching and entrepreneurship. We aim to inspire and educate engineers for the 21st century. NYU Tandon faculty are world renowned leaders in science and technology, with a strong commitment to research, innovation, and entrepreneurship that make a difference in the world. With NYU's unrivaled global network of campuses, we promote a truly global engineering education. We are deeply committed to teaching and learning, and we lead in online education and in K-12 STEM outreach. Our students conduct Vertically Integrated Research projects and participate in an extensive undergraduate summer research program.   The mission of the  Department of Technology Management and Innovation  is to act as a major educational gateway and premier learning and research hub devoted explicitly to broadly defined innovation and technology management and entrepreneurship. The scholarly intellectual capital it produces and its tailored programs at the undergraduate, graduate and doctoral levels enable the department to provide unique and valuable opportunities for students, practicing managers and scholars. The department is committed unequivocally to upgrade and revise continually its learning programs and courses to meet fast-changing demands of a dynamic, innovation-driven and competitive environment and to be an academic leader in technology management. The department offers BS degrees in  Business and Technology Management , MS degrees in  Management of Technology  and  Industrial Engineering , and PhD degrees in  Human-Centered Technology, Innovation, & Design . NYU Tandon is committed to create a climate where diversity and inclusion are not only appreciated but considered an asset for creativity and   innovation, and we seek faculty who have a real passion for a culturally diverse environment. We take pride in our high numbers of female students and students who are the first in their family to go to college. Tandon belongs to the Higher Education Recruitment Consortium (HERC), which assists with dual-career searches, and our faculty are supported by a range of services and programs provided by the  NYU Office of Work Life . Equal Employment Opportunity Statement For people in the EU, click here for information on your privacy rights under GDPR:  www.nyu.edu/it/gdpr NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. Women, racial and ethnic minorities, persons of minority sexual orientation or gender identity, individuals with disabilities, and veterans are encouraged to apply for vacant positions at all levels. Sustainability Statement  NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at  nyu.edu/sustainability
  • Indianapolis, Indiana, Envigo provides the broadest range of research models and related services to the pharmaceutical and biotechnology industries, government, academia, and other life science organizations.  We pride ourselves on recruiting the best - professional, forward thinking, enthusiastic and highly motivated people who are passionate about what we do and believe in what we stand for…making a difference in people’s lives.   We are evolving to become the best company to work with and to work for. Come and join us as a Quality Assurance Regional Manager at our Indianapolis, IN  - we have an exciting future ahead!   Is this you?   Perform Quality Assurance Manager responsibilities as assigned in order to effectively support the implementation of the Quality Management System.  Provide quality oversight for customer complaint management, Root Cause Analysis (RCA), Corrective Action Preventive Action (CAPA) management, and documentation.  Manage processes as customer and internal audit program, deviation management, change control, electronic quality management systems, quality training, and data collection.  The Manager is required to support the Indianapolis functions in achieving compliance to quality and animal health standards, company policies and procedures, as well as all applicable regulatory requirements.     Is this you?   We are seeking a Veterinarian to join our dynamic team!  This position works as part of our Clinical Services team in Alice, TX.  This role will focus on providing veterinary health care for laboratory animals, advice regarding the care and maintenance of laboratory animals, and training for technicians.  This responsibility extends to promoting animal well-being at all times and during all phases of the animal's life as well as the compliance monitoring, quality management and safety of the animal models.  The person in this role will need to be an excellent communicator, proactive problem-solver and a have excellent follow-through.  We are seeking someone that shows attention to detail, has excellent time management skills, demonstrates an effective use of time and resources, has a teamwork mentality and positive attitude.   On a typical day, the Quality Assurance Regional Manager will contribute to the Envigo tam by: Lead and participate in project teams to implement Quality Management Systems including, but not limited to, implementation of Deviation Management process, Change Control, Document Control and Change Management related procedures Lead and participate in Lean, Six-Sigma Continuous Improvement projects Manage programs to ensure compliance with regulatory and statutory requirements, including AAALAC, IACUC, USDA and ISO 9001 Review and approve changes to quality systems documentation Review and approve complaint investigations and perform statistical analysis to identify and communicate complaint trends Assess deviations and non-conformances with regards to level of risk to product quality Apply rigorous problem solving methodology, including Pareto and RCA, to situations where data suggest process is not operating effectively or variability exceeds expectations Review and approve RCA investigations and corrective and preventive actions Execute and support the audit program: customer audits, supplier audits, internal audits and unannounced regulatory audits Perform compliance audits against Standard Operating Procedures (SOPs) and Work Instructions (WIs) to determine proper implementation of documents and work practices Collaboratively work with Operations and other functional departments to address audit findings by established deadlines Collaborate cross-functionally to ensure thorough, accurate and timely responses to customer audits and surveys Conduct quality training for new hires as required Track and trend performance of quality systems and prepare and present status reports for key performance indicators to management   To be successful in this role, this position requires that the Quality Assurance Regional Manager brings: S./B.A. required in technical degree; 3-5 years of experience working in Quality Assurance related area required Experience with Quality systems and TrackWise® preferred Lean/Six Sigma Quality related certification preferred Auditing experience preferred Experience with performing Root Cause Analysis and Change Control Excellent computer skills including Word, Excel, Power Point and Visio Excellent written and verbal communication skills Excellent organizational skills, analytical abilities, and ability to multi-task Ability to work collaboratively in a teamwork environment Occasional domestic travel required Envigo offers benefits including: Generous paid time off Paid holidays Medical, dental and vision insurance Health savings account Flexible spending account 401(k) Envigo is an EOE, including disability/vets   
  • Monroe, North Carolina, The City of Monroe Energy Services Department is seeking a highly skilled professional for the Electric Engineering Manager position. Under the supervision of the General Manager of Engineering, the Electric Engineering Manager performs and oversees staff to provide design and specifications for electric and fiber optic infrastructure to comply with City standards, safety standards, NESC, OSHA, and other industry standards/regulations. In addition to the design and specifications of projects, the Electric Engineering Manager oversees energy audits for customers, development and implementation of marketing plans for the electric utility, and assists with the construction standards and long-term planning for the electric system. The selected individual must possess thorough knowledge of policies, procedures, best practices for electric utility work and exceptional analytical reasoning skills, with the ability to make informed, evidence-based decisions, and maintain effective working relationships with subordinates, associates, contractors, and the general public. The selected candidate must have a combination of education and experience equivalent to graduation from an accredited college or university with major course work in electrical or civil engineering or a related field and considerable experience in public works or utility engineering. Possession of a Professional Engineer’s license is required. EOE/Drug Free. Apply online at www.monroenc.org and select Employment Opportunities. 
  • Santa Clara, California, Overview The Information Systems and Analytics (ISA) Department of the Leavey School of Business at Santa Clara University invites applications for multiple lecturer positions in the areas of Information Systems, Analytics, and Operations.  The ISA department offers a wide range of undergraduate and graduate courses, such as Operations Management, Business Analytics, Statistics, Systems Analysis and Design, Databases, Financial Information Systems, Programming, Machine Learning, Deep Learning, Reinforcement Learning, Data Visualization, Cloud Computing, Data Science with Python, Big Data Technologies and Algorithms, Natural Language Processing, Business Intelligence, Cloud Computing, Enterprise Systems, Information Systems Strategy and Management, and others.  Review of applications will begin immediately and will continue until all positions are filled. Positions can start as soon as September 1, 2021. Basic Qualifications We see this specialization as falling at the intersection of information systems, business analytics, and operations management, so applicants should possess a foundation in these disciplines and deep expertise in one or more. Applicants are expected to have a Ph.D. in Information Systems, Operations Management, Computer Science, Business Analytics, Statistics, or a related field.  Preference will be given to candidates who have demonstrated excellence in teaching, embrace the Silicon Valley spirit, and have the expertise or willingness to teach/develop various courses. In addition, we encourage applications from candidates who will contribute to the diversity of our college community, including members of historically underrepresented groups. Responsibilities Teaching graduate and/or undergraduate courses and fulfilling the responsibilities associated with those courses Providing suitable service to the department, university, profession, and/or community. Salary and Housing Assistance Salaries are competitive and commensurate with qualifications and experience. Recognizing the high cost of housing in the local area, the University has established two housing assistance programs for qualified faculty: [1] a rental assistance program and [2] a purchase assistance program. For details, please refer to: https://www.scu.edu/provost/policies-and-procedures/support-for-faculty/housing-assistance/ About the ISA Department The ISA department offers both Information Systems and Business Analytics programs at the undergraduate and master’s levels and contributes courses to MBA and other graduate programs at Santa Clara University. The ISA faculty’s scholarship encompasses several areas of Information Systems, Operations Management, and Computer Science. ISA faculty research appears in leading publication outlets, such as Management Science, MISQ, Information Systems Research, Operations Research, MSOM, POM, IEEE/ACM Transactions, and receives external funding . How to Apply Applications must be submitted via https://wd1.myworkdaysite.com/recruiting/scu/scu/job/Santa-Clara-CA/Lecturers---Information-Systems---Analytics--ISA-_R1470 Please submit:  a letter clearly stating your interest in Santa Clara University, as well as research and teaching interests a curriculum vita  two examples of recent research papers evidence of undergraduate and/or graduate teaching effectiveness, and  contact information for three letters of recommendation that will be solicited at a later date   Additional Information  Questions about this position may be directed to Prof. Haibing Lu (hlu@scu.edu) or Ms. Sheereen Siddiqui (ssiddiqui@scu.edu).   Work Authorization: Santa Clara University does not sponsor any visa applications for this position. The successful candidate must be able to provide evidence of identity and legal authorization to work in the United States. EEO Statement ? Equal Opportunity/Notice of Nondiscrimination Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/ Title IX of the Education Amendments of 1972 Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Belinda Guthrie, Director of Equal Opportunity and Title IX, 408-551-3043, bguthrie@scu.edu , www.scu.edu/title-ix . Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).  Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services  website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences. Americans with Disabilities Act Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources , and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu. Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services  website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.   About Us   Santa Clara University is a comprehensive Jesuit, Catholic university located in California’s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master’s, Ph.D., and law degrees. Santa Clara University offers a comprehensive benefits package for benefit eligible employees with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families. Visit our benefits page   for more information. Salaries are competitive and commensurate with qualifications and experience.
  • San Francisco, California, Advisory Manager, Delivering Deal Value (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, San Francisco, CA. Assist clients achieve maximum value on their deal transactions by solving transformational and complex challenges through operational aspects of a transaction, pre and post-completion. Conduct pre-deal and confirmatory due diligence, execute large scale enterprise wide integrations, and support complex divestitures and separations on a wide range of functional areas. Assist clients gain insight into customer and product portfolios to maximize go-forward revenue and growth opportunities, as well as enabling clients to devise go-to-market strategy and sales force alignment through advanced analytics. Conduct data analysis to support business processes, financial reporting, internal or external audit procedures. 40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.   MINIMUM REQUIREMENTS : Must have a Bachelor’s degree or foreign equivalent in Information Technology, Engineering, Business Administration or a related field, plus 5 years of post-bachelor’s progressively related work experience. In the alternative, the employer will accept a Master’s degree or foreign equivalent in Information Technology, Engineering, Business Administration, or a related field, plus 3 years of related work experience. Must have at least 1 year of experience with each of the following: Experience with Mergers, Acquisitions and Divestitures including pre-deal operations and information technology due diligence, integration planning, separation planning, synergy and cost savings analysis, and/or post-close transformation; Conducting resource requirements, project workflow, budgets and status updates; and Developing financial statements and deals-related financial and operational analyses. Travel up to 80% of the time is required. Please apply by mail, referencing Job Code CA2976, Attn: HR SSC/Talent Management, 4040 West Boy Scout Boulevard, Tampa, FL 33607.

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