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The mission of the INFORMS Section on Service Science is to promote and disseminate research and applications among professionals interested in theory, methodologies, and applications in Service Science, which cuts across the fields of service business strategy and modeling, service operations research and management, information systems, marketing science and analytics, management science, e-commerce and e-business, industrial engineering, and social and cognitive science.

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JOBS OF INTEREST TO SERVICE SCIENCE

  • Princeton, New Jersey, Are you looking to apply your modeling, coding and problem-solving skills to the most complex business environments? Princeton Consultants could be the perfect career fit for you to work on a variety of compelling and challenging projects.                                   We blend AI, optimization and advanced analytics with management consulting to help companies improve performance. Founded in 1981, we have a long track record of developing and successfully deploying breakthrough solutions across many industries. Specialty services include: 3rd party model review and validation, Cost Benefit Analyses of advanced analytics projects, and AI and optimization project risk management. Our optimization and advanced analytics projects include all of the steps identified in the INFORMS Job Task Analysis, and in this position, you will participate in all of the seven major tasks. Princeton Consultants is a member of the INFORMS Roundtable. Princeton Consultants has offices in Princeton, NJ and New York, NY. Our 75 consultants serve leading corporations and fast-growing innovators throughout North America. We employ small teams that work in a collegial environment.  We look for individuals with outstanding academic track records and the capability to cultivate advanced technical expertise and deep business intelligence. Position Details Full-time salaried employee Year-end bonus Other potential bonuses Career advancement reviews twice per year Small, high-powered work teams Assignments sometimes include business travel We have offices in midtown Manhattan and Princeton, NJ. Work is currently remote. Benefits Company-paid insurance:  Health, Life, AD&D, LTD Paid vacation, holidays and sick days 401(k) retirement plan with company match Maternity and family leave Required Skills Python programming Experience with one or more of Gurobi, CPLEX or XPRESS-MP Building mathematical optimization models for complex problems Preferred Skills Experience with pandas library Machine learning and predictive analytics Object-oriented programming
  • College Park, Georgia, Customer Service Manager II , Schenker, Inc., College Park, GA. Manage the general operations of the Customer Service department, which coordinates international cargo shipments globally. Ensure company standards, policies and procedures are maintained. Meet company objectives for the Customer Service department. Analyze and evaluate situations to provide solutions for commonly arising problems related to import and export requirements, air cargo trade routes, and international cargo shipments. Act as advisor to subordinates to meet deadlines and to resolve technical problems. Develop and administer budgets, schedules and performance requirements. Provide guidance to team to achieve goals and objectives related to the growth of air cargo products. Establish and recommend changes to policy to upper management. 40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m. MINIMUM REQUIREMENTS : High School Diploma, or foreign equivalent, and four (4) years of work experience in route development related to Air Freight cargo. Must have four (4) years of experience with/in: Coordinating international cargo shipments across the world; Knowledge of US Customs import and export requirements; Tools: Sales Cloud, Sales Force, SharePoint and Microsoft Office; Knowledge of global geography and air cargo trade routes;  Airline codes, customs airport codes, aircraft types and capacity, and cargo tools of trade, such as ULD, rail, ocean and trailer containers as well as domestic cargo handling units; INCOTERMS; Knowledge of IATA standards; and Knowledge of imperial and metric measurement systems and conversions. Please apply by mail, referencing Job Code GA0010 to Attn: HR Manager, Schenker Inc., 800 NW 62nd Avenue, Suite 600, Miami, FL 33126.
  • Maywood, Illinois, Loyola University Chicago’s Parkinson Faculty are Called to Be Innovators.  Join Us. Tenured/Tenure-Track, Associate/Full Professor and Department Chair Health Informatics and Data Science Department Loyola University Chicago’s Parkinson School of Health Sciences and Public Health is an innovative new school committed to applying an entrepreneurial philosophy of educational excellence, research, and service as a means to achieve the goals of improving human potential through health sciences and the promotion of health equity. Parkinson graduates put their knowledge and skills to work in the public, private, and non-governmental organization sectors in areas such as healthcare systems and services, public health, and education. Through four areas of study (Applied Health Sciences, Healthcare Administration, Health Informatics and Data Science, and Public Health Sciences), faculty teach, challenge, and mentor undergraduate and graduate students, as well as career professionals. We emphasize inter-disciplinary learning, collaboration, and care for communities, while maintaining a focus on better understanding all the social determinants of health. Our faculty pursue a range of scholarly research that incorporates systems- and design-thinking which translates into sustainable, scalable solutions to advance knowledge and improve health and the delivery of care. Parkinson is the academic home for Loyola’s participation in the Institute for Translational Medicine (ITM).  The ITM is a Clinical and Translational Science Award (CTSA) partnership between the University of Chicago and Rush in collaboration with Advocate Health Care, the Illinois Institute of Technology, Loyola University Chicago, and NorthShore University Health System that is fueled by almost $35 million in grants from the National Institutes of Health (NIH) and its National Center for Advancing Translational Sciences (NCATS). The ITM is part of the national network of more than 60 NIH-supported CTSA sites working on clinical informatics innovation and accelerating the time it takes to develop and implement new treatments and health innovation into practice. Parkinson faculty collaborate in health informatics and data science research with the: Loyola University Health System (a member of Trinity Health, a not-for-profit Catholic health system operating 93 hospitals in 22 states); Chicago Area Patient-Centered Outcomes Research Network (CAPriCORN) and PCORNet; Veterans Health Administration, St. Jude Children’s Research Hospital; U.S. Food and Drug Administration; and various health foundations. There has never been a more important time to build a new inter-disciplinary health sciences and public health school. Parkinson faculty are called to develop the next generation of healthcare leaders who will drive change and expand knowledge in the service of humanity through learning, justice, and faith. Learn more about  Parkinson School  and  Chicago’s Jesuit Catholic University .   About the Department: Parkinson is the University’s 14th and newest school, which opened in July 2019 with nearly 500 undergraduate and graduate students. The Health Informatics and Data Science department is home to two new Masters and Certificate Programs in Health Informatics, the first of several new programs planned.  The department is located on Loyola’s Health Sciences Campus in Chicago’s western suburbs at the Center for Translational Research and Education (CTRE). This state-of-the-art facility brings together the Stritch School of Medicine, Marcella Niehoff School of Nursing, The Graduate School, and Loyola University Health System on an exciting cooperative journey with one unified goal—the rapid translation of fundamental science discoveries into real treatments for human health. Parkinson is also the home for a $25 million endowed Center for Health Outcomes and Informatics Research (CHOIR) with the mission of enhancing collaborative research across campuses on health outcomes and equity research. CHOIR is stewarded by the department, and the candidate will have an opportunity to guide or direct CHOIR.  Additional CHOIR activities include directing intramural pilot awards, leading an educational seminar series, and providing resources for training students and faculty. Duties and Responsibilities: Departmental chairpersons are the academic leaders and administrative heads of their departments and report to the Dean of the Parkinson School. As such, they implement University, school, college, and departmental policies and regulations within their departments. As academic leaders, they are responsible for establishing departmental goals, promoting excellence in teaching, research, professional practice and service, encouraging and stimulating faculty members in professional development, providing educational advising for students, obtaining appropriate resources, and establishing a climate of collegiality in which matters of concern to faculty and their department, school/ college, and the University may be discussed and acted upon. As administrative heads, departmental chairpersons promote professional excellence, steward accreditation for their programs where appropriate and foster academic freedom within their departments. The Department Chair will oversee a small, but growing group of faculty members. The Department Chairperson is a combined administrative and research/teaching position with a twelve (12) month faculty contract.  The Department Chairperson reports to the Dean and assumes responsibility for the administration of the department. Promoting the development of new courses in the candidate’s area of expertise is expected. Applicants will pursue and maintain an active program of research and engage in department, school, and university service. The candidate is expected to mentor junior faculty members, in addition to undergraduate and graduate students in research. The candidate must be willing to support Loyola’s mission in general and the goals of a Jesuit Catholic education in particular. The candidate is expected to be highly collaborative supporting development of programs and projects across campuses, departments and disciplines. Within the Parkinson School, Departmental Chairs serve on the school’s administrative leadership team contributing to the establishment of school goals, priorities, policies and procedures; inter-disciplinary collaborations both across the School and within Loyola University; community engagement; and a climate of diversity, equity and inclusion. Qualifications:  Candidates must possess a doctoral degree and significant work experience in biomedical/health informatics from any of the following disciplines: computer science, computer engineering, biomedical informatics, applied mathematics, biostatistics, medicine, nursing, health services research, clinical epidemiology, public health or related field. Candidates must have a nationally/internationally recognized health informatics research program with a distinguishable publication and funding record and demonstrated excellence in teaching and mentorship at the undergraduate and/or graduate levels. The successful candidate must be able to meet rank and tenure guidelines at the Associate Professor or Professor level. Candidates with demonstrated administrative experience, including people development and mentorship and fiscal budget management, are preferred. We encourage candidates with expertise in large data analytics from electronic health records (EHR), picture archive and communication systems, administrative data, social media and mobile technologies, or other large data repositories. Experience and working knowledge of medical vocabularies, common data models, EHR interoperability platforms, and regional or national collaborations in health informatics are desired. The ideal candidate will foster inter-disciplinary collaborations, facilitate new grants and technologies, and support department faculty to lead health informatics across the Loyola campus. How to Apply:  Applicants should apply online at: http://www.careers.luc.edu/postings/14681 . Questions of content and process can be directed to Dr. Samie Tootooni mtootooni@luc.edu . Applicants should include electronic copies of: a cover letter describing your interest in and qualifications for the position; a curriculum vitae; a statement of research interests; a statement of teaching and training interests, teaching philosophy, and evidence of teaching and mentoring effectiveness; a statement of leadership philosophy and evidence of administration and inter-disciplinary collaboration a list of references (who will be contacted for finalists only). Our review of applications will continue until we fill the position. Applications will be reviewed as they are received (and complete). Preference will be given to applications received before March 31, 2021, although applications will be considered until the position is filled. The anticipated start date is July 1, 2021 or until position is filled. Loyola University Chicago is an Equal Opportunity / Affirmative Action employer with a strong commitment to hiring for our mission and diversifying our faculty and staff. As a Jesuit Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. We encourage underrepresented minorities and women candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law. To learn more about LUC’s mission, candidates should consult our website at www.luc.edu/mission/ . To learn more about LUC’s focus on transformative education, candidates should consult our website at www.luc.edu/transformativeed .
  • St Paul, Minnesota, Job Class:  State Program Administrator, Intermediate Working Title:  Construction Project Manager- State Prog Admin Intermediate Who May Apply:  Open to all qualified job seekers Date Posted:  03/01/2021 Closing Date:  03/22/2021 Hiring Agency/Seniority Unit:  Administration Dept Division/Unit:  Construction Services Work Shift/Work Hours: Day Shift Days of Work:  Monday - Friday Travel Required:  Yes-  1/3 of time to project sites throughout the state Salary Range: $21.83 - $31.70/hourly Classified Status: Permanent/ Classified Bargaining Unit/Union:  214/ MAPE Work Area: St. Paul, MN Connect 700 Program Eligible:  Yes                   Job Summary   This position is an entry-level construction project manager position which would initially consist of assisting staff project managers, agency executive project managers, Construction Project Operations Manager and the Division Director by performing various assigned tasks to ensure multiple projects are completing all of the required planning, paperwork, licensure etc. (for each of the project phases) at any one time. The individual in this position would participate in training programs and receive training in management tools, standards, policies, and procedures for working in both Construction Project Management, but also State Government.   For training and advancement purposes, the supervisor of this position may assign larger projects for the incumbent to manage depending upon the individual’s comprehension of, and abilities in, managing smaller projects first. Large project assignments would entail assisting a more experienced project manager. The training and subsequent responsibilities and tasks will also consist of a graduation from assisting more experienced project managers to independently managing small scale projects.   The duties of this position involve assisting in the delivery of the projects, ensuring compliance with state contract requirements, state and division policies, and facilitating the needs of the customer agency. As the individual progresses in abilities, the individual will graduate to independently managing small scale projects or larger projects as deemed appropriate by the supervisor.   Qualifications                   Minimum Qualifications:   Bachelor’s Degree with an emphasis on Construction or Project Management or a related field Two (2) years of professional experience as a construction manager, architect, engineer, general contractor, or comparable Construction Project Management experience with 1 year being responsible for and in charge of running a project   AND   Excellent Communication Skills (both written and oral) Analytical skills sufficient to understand various construction and architectural documents Organization skills sufficient to manage multiple tasks to ensure that work is completed in a timely manner and tasks are prioritized appropriately. Ability to ask questions and research answers whenever necessary to understand the application of/derivation from normal process and procedure. Ability to carry out duties using Microsoft Office software (Outlook, Word, Excel). Working knowledge of project management and scheduling software such as MS Project. Valid Minnesota Class D Driver License   Preferred Qualifications:   Previous Construction Project Management experience in Owners Project Representative organization (management of projects for private or public owner). Formal Project Management Training (Certificate) from PSMJ Resources, Inc. or Project Management Institute (PMI). Previous experience managing projects using a project management software such as MS Project with Project Web Application (PWA-MSProject)   Physical Requirements   Applicant must be able to physically inspect construction projects and work sites, while traversing dug-up terrain, climbing ladders and temporary stairs, and lifting up to 30 pounds.   Additional Requirements   SUCCESSFUL APPLICANTS MUST PASS A CRIMINAL BACKGROUND CHECK THROUGH AMERICAN DATABANK, DRIVER LICENSE BACKGROUND CHECK AND EMPLOYMENT REFERENCE CHECKS.   Application Details                   Why Work For Us   GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.   How to Apply   Applicants must apply to the MN Careers website http://www.mn.gov/careers Job ID 44201. Applications not submitted through the Careers site will not be accepted.   If you have questions about applying for jobs, contact the job information line at 651-259-3637.   Contact   If you have questions about the position, contact Meagan Saiko at meagan.saiko@state.mn.us or 651-259-3773.   AN EQUAL OPPORTUNITY EMPLOYER   The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.   We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email careers@state.mn.us. Please indicate what assistance you need.
  • St Paul, Minnesota, Job Class:  Construction Project Coordinator Working Title: Agency Executive/ Project Manager Who May Apply:  Open to all qualified job seekers Date Posted:  03/01/2021 Closing Date:  03/22/2021 Hiring Agency/Seniority Unit:  Administration Dept Division/Unit:  Construction Services Work Shift/Work Hours:   Shift Days of Work: Monday - Friday Travel Required:  Yes- 1/3 time to project sites throughout the state Salary Range: $36.53 - $54.18/hourly Classified Status:  Classified Bargaining Unit/Union:  214/ MAPE Work Area:  St. Paul, MN Connect 700 Program Eligible:  Yes   Job Summary   This position performs the industry role of construction manager for State of Minnesota construction projects. Provide experienced project leadership for 20 - 40 statewide projects simultaneously while working with each customer agency, agency and consultant architects/engineers, construction contractor, and other project team members and stakeholders from the beginning of each project through completion, including the pre-design, design, bidding and procurement, construction, and post-construction phases. Each project may be multi-agency/cross-agency in scope or within a single agency. The position also assists multiple agencies with their capital project planning efforts.  The ultimate goal is to provide new or renovated state facilities that meet the customer agency’s needs most economically, while adhering to Minnesota Statutes 16A, B and C; other applicable laws; and policies.                   Qualifications   Minimum Qualifications:   Bachelor’s degree or higher in construction management, construction science, architecture, engineering, or closely-related degree. Four (4) years of experience as a construction manager, architect, engineer, general contractor, or comparable professional experience. Four (4) years of responsible-in-charge experience as a project manager/owner’s representative for multi-million dollar institutional and commercial building projects that require the ability to successfully manage construction projects from pre-design through post-occupancy.   AND   Excellent communication skills (both written and oral) Analytical skills sufficient to understand various construction and architectural documents Organization skills sufficient to manage multiple tasks to ensure that work is completed in a timely manner and tasks are prioritized appropriately. Ability to ask questions and research answers whenever necessary to understand the application of/derivation from normal process and procedure. Ability to carry out duties using Microsoft Office software (Outlook, Word, Excel). Working knowledge of project management and scheduling software such as MS Project. Valid Minnesota Class D License   Preferred Qualifications:   Previous Construction Project Management experience in Owners Project Representative organization (management of projects for private or public owner). Formal Project Management Training (Certificate) from PSMJ Resources, Inc. or Project Management Institute (PMI). Previous experience managing projects using a project management software such as MS Project with Project Web Application (PWA-MSProject)   Physical Requirements:   Applicant must be able to physically inspect construction projects and work sites, while traversing dug-up terrain, climbing ladders and temporary stairs, and lifting up to 30 pounds.   Additional Requirements:   SUCCESSFUL APPLICANTS MUST PASS A CRIMINAL BACKGROUND CHECK THROUGH AMERICAN DATABANK AND EMPLOYMENT REFERENCE CHECKS.                   Application Details                   Why Work For Us   GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.   How to Apply   Applicants must apply to the MN Careers website http://www.mn.gov/careers Job ID 44197. Applications not submitted through the Careers site will not be accepted.   If you have questions about applying for jobs, contact the job information line at 651-259-3637.   Contact   If you have questions about the position, contact Meagan Saiko at meagan.saiko@state.mn.us   AN EQUAL OPPORTUNITY EMPLOYER   The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

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