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The mission of the INFORMS Section on Service Science is to promote and disseminate research and applications among professionals interested in theory, methodologies, and applications in Service Science, which cuts across the fields of service business strategy and modeling, service operations research and management, information systems, marketing science and analytics, management science, e-commerce and e-business, industrial engineering, and social and cognitive science.

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JOBS OF INTEREST TO SERVICE SCIENCE

  • Amherst, Massachusetts, Tenure-Track Assistant Professor of Mechanical and Industrial Engineering Focus: Healthcare Engineering and Analytics   OVERVIEW   The Department of Mechanical and Industrial Engineering (MIE) at the University of Massachusetts Amherst invites applications for a tenure-track faculty positions at the Assistant Professor level in the area of Healthcare Engineering and Analytics .   REQUIREMENTS AND QUALIFICATIONS   The successful candidate should have earned a Ph.D. in Healthcare Engineering, Industrial Engineering, Systems Engineering or related fields by August 31, 2022. The candidate must have a commitment to socially-engaged systems engineering; the interest and ability to teach at both the undergraduate and graduate levels; supervise graduate students and postdoctoral fellows; contribute significantly to the advancement of science and engineering and develop a nationally recognized program of sponsored research.  Salary will be commensurate with qualifications and experience.   As a campus with an increasingly diverse student body, we are looking for candidates who can operate effectively in a diverse faculty and student community, and who value collegiality, collaboration, achievement, and integrity. We encourage applications from individuals with a commitment to mentor under-represented demographics within engineering.   To view the full position description and application, please visit the following site: https://careers.umass.edu/amherst/en-us/job/510676/assistant-professor-mechanical-and-industrial-engineering   The search committee will begin reviewing applications on January 15, 2022 and continue until a suitable candidate is identified.   UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action. We are seeking talented applicants qualified for an assistant professor position. Under exceptional circumstances, highly qualified candidates at other ranks may receive consideration.      
  • Lake Buena Vista, Florida, Job Description The Disney Decision Science and Integration (DDSI) analytics consulting team is responsible for supporting clients across The Walt Disney Company including Direct-to-Consumer & International, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Parks, Experiences & Consumer Products. DDSI leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. The Data Engineering team (within DDSI) is seeking candidates for roles at multiple levels. The specific job level for an individual candidate will be determined based on their education, prior experience, and demonstrated technical and leadership proficiencies. The team is involved in various activities ranging from data acquisition and validation, designing and implementing ETL/ELT data pipelines, designing and implementing databases, and evolving our next generation data platform to fulfill the needs of our applications, data services, ad-hoc analytics and self-service/POC initiatives.   Responsibilities Work assignments may cover activities such as data requirements gathering, source-to-target mapping, data validation scripting and review, data visualization, developing and monitoring ETL/ELT data pipelines, designing and implementing database schema/tables/views, implementing data services API’s, performance tuning, and evolving our data analytics platform. Beyond the needs of projects, team members may participate in the architectural evolution of our data engineering patterns, frameworks, systems, and platforms including defining best practices, standards, principles, and policies. Technologies generally leveraged to fulfill the work include, but not limited to, SQL, Python, Spark, PySpark, SparkSQL, Hadoop/Hive, Docker, Gitlab, Airflow, Kafka, Lambda, Snowflake, and PostgreSQL. Basic Qualifications Experience with Python Experience with SQL Knowledgeable in designing, building and maintaining ETL/ELT data pipelines Strong understanding of relational database design and proficiency utilizing a database such as PostgreSQL, Teradata, Redshift or MySQL, Snowflake Solid understanding in the differences between application databases vs. data warehouses vs. data lakes Preferred Qualifications Experience working with large datasets and big data technologies, preferably cloud-based, such as Snowflake, Databricks, or similar Knowledgeable on cloud architecture and product offerings, preferably AWS Experience with developing in a multi environment (Dev, QA, Prod, etc.) and procedures for code deployment/promotion. Experience managing and deploying code using a source control product such as GitLab/GitHub Experience with Spark, PySpark and/or Scala Experience utilizing Hadoop and/or Hive Experience leveraging containerization technologies such as Docker or Kubernetes Familiarity with data streaming vs. batch data processing Hands-on knowledge of job scheduling software like Apache Airflow, Amazon MWAA, or UC4 Experience leveraging AWS Glue, Apache Kafka, Talend or Apache NiFi Understanding of NoSQL databases and best use scenarios for products such as MongoDB, Cassandra, Neo4J or Redis Involved in driving best practices around data engineering software development processes Required Education Bachelor’s degree (Computer Science, Mathematics, Engineering or related field preferred) Preferred Education Master’s degree (Computer Science, Mathematics, Engineering or related field preferred)
  • Arlington Heights, Illinois, GovHR USA is pleased to announce the recruitment and selection process for a Procurement Manager for PACE Bus in Chicago, IL. Pace Suburban Bus is the premier suburban transit provider, safely and efficiently moving people to work, school, and other regional destinations. Pace’s family of public transportation services offer affordable and environmentally responsible transit options for residents of 284 municipalities in Cook, Will, DuPage, Kane, Lake and McHenry counties. The backbone of Chicago’s suburbs, Pace services tens of thousands of daily riders. One of the largest bus services in North America, Pace covers 3,677 square miles in an area nearly the size of the state of Connecticut and about 15 times the size of the City of Chicago. Pace’s innovative approach to public transportation gives the Agency a national reputation as an industry leader. Under the direction of the Chief Procurement Officer, the Procurement Manager procures materials, supplies, and services, through appropriate procurement methods and in accordance with applicable regulations to meet established priorities. The Manager directs and manages the procurement staff to ensure timely, efficient, and effective contract awards, within approval authority limits, to support the business objectives of Pace. In addition, the Manager exercises sound and rational judgment in application of established procurement principles and maintains policies and procedures in compliance with governing federal, state, and Regional Transportation Authority (RTA) regulations. Anticipated starting salary is $97,000 + DOQ. Submit résumé, cover letter, and contact information for five professional references immediately or by November 15, 2021 online to Joellen J. Cademartori, CEO, GovHR USA, LLC at www.GovHRjobs.com . Position is open until filled. Questions regarding the recruitment may be directed to Joellen J. Cademartori, CEO, GovHR USA at 847-380-3238. Pace Bus is an Equal Opportunity Employer. The successful candidate’s education and experience will include the following:   Bachelor's degree and seven or more years of public purchasing experience, including management experience, prior transit industry experience is preferred. Must have or be able to obtain within 12 months after date of hire, CPPB or CPPM certification from the National Institute of Government Purchasing. Excellent reading comprehension, research, and written verbal and communication skills. Highly organized, detail-oriented, and resourceful team player, with the ability to successfully and efficiently work on numerous projects simultaneously in order to meet project deadlines. A highly skilled negotiator who demonstrates strong analytical, critical thinking and problem-solving skills as well as strong interpersonal skills, and be customer service oriented. Proficient in Microsoft Applications (Word, Excel, PowerPoint, Microsoft Project, and other current applications), and Oracle to independently create reports, monitor statistics, and respond to data survey. This position is subject to the provisions set forth in 5 ILCS 430/5-45 (c) of the State Officials and Employee Ethics Act.
  • Santa Rosa, California, Grow your civil engineering career with the County of Sonoma as a Junior Civil Engineer, CA Certified Engineer-In-Training, or CA Licensed Civil Engineer Currently TPW is recruiting to fill positions at either the Junior Civil Engineer, CA Certified EIT, and/or CA Licensed Civil Engineer level. If you are interested in applying at the other levels of these opportunities, you must apply to the separate, concurrent recruitments being conducted. What We Offer In addition to expansive opportunities for growth and development, when you join TPW you become part of a challenging and rewarding work environment where you gain the satisfaction of knowing that you are working to better your community. You can also look forward to a competitive total compensation package, including*: An annual Staff Development/Wellness Benefit allowance up to $1,500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance Join Transportation and Public Works (TPW) TPW plans, builds, manages, and maintains Sonoma County's investment in quality services and infrastructure. The department leads the way to a safe and sustainable community by providing road construction and maintenance services throughout the County. TPW engineers perform a wide-variety of difficult field and office professional-level engineering work in design, construction, and maintenance of bridges, structures, highways, water systems, solid waste disposal, flood control, major electrical systems, major mechanical systems, traffic control systems, and/or traffic analysis. Currently, TPW is recruiting for their Roads Engineering-Traffic and Integrated Waste Divisions. The Roads Engineering-Traffic Division oversees the construction, maintenance, and operation of the Sonoma County-Maintained Road System. While the Integrated Waste Division owns the Sonoma County Central Landfill and five refuse transfer stations, maintains closed landfills, and oversees the regulation of two commercial hauling companies. Depending upon the level that you apply at, these positions may require CA certification/license, as issued by the State of California Board of Registration for Professional Engineers and Land Surveyors. Additionally, ideal candidates: Are detail oriented, with the ability to work independently and prioritize daily activities Have proven analytical and problem-solving skills Possess extensive experience with engineering software Have highly effective written and verbal communication skills Are team players, who build productive working relationships with colleagues, management, the public, contractors, and representatives of other County departments and agencies * Salary is negotiable and benefits described herein do not represent a contract and may be changed without notice. For more information, including minimum qualifications, & to apply, visit, www.yourpath2sonomacounty.org or call 707-565-2331. The County of Sonoma is an Equal Opportunity Employer. We value diversity and we are committed to having a workforce that is representative of the communities we serve. Apply by 11/22/21 DOE, hiring at 3 levels.
  • San Francisco, California, The Opportunity   Flexport is looking for a creative, technically-minded Applied Research Scientist (ARS) Intern who is motivated to solve some of the world’s most challenging problems in freight forwarding.     Data is at the heart of our business. As an ARS Intern, you will evaluate and build quantitative solutions for Flexport’s freight forwarding and marketplace products. In collaboration with multidisciplinary teams, you will apply advanced methods to develop operations research/machine learning solutions that deliver data-driven insights and automated decision making. Project assignment will be based on the team's needs and your knowledge and skillsets.    You will own end-to-end delivery of the science solution over 12 weeks, culminating in delivering and presenting a production-ready solution.  The science team has intern projects covering all Flexport initiatives, including pricing, experimentation, strategic/tactical/operations planning (e.g., routing, scheduling, inventory management, and network design), and applied machine learning (e.g., transit time estimation, forecasting, trade & financial services). You Will: Lead and complete at least one science project that will be launched in production. Work with a supportive mentor who has a stake in your success and will help you grow. Perform data gathering and requirements gathering & analysis.   Research prior work to inform and develop rational hypotheses and quantify appropriate metrics & targets.  Develop data analysis/machine learning solutions to support actionable insights and deliver data-driven OR solutions to support automated decision making. Work with large and complex data sets and solve difficult data analysis problems by applying advanced analytical methods as needed.  You Should Have: Minimum Qualifications Be a Ph.D. candidate within one year of graduation in a technical field like Operations Research, Applied Mathematics, Statistics, Computer Science, Engineering, etc. Have strong programming experience in SQL and one or more of the following languages: Python, C/C++, C#, Java.  Experience working with large data sets and knowledge of tools for big data analytics (e.g., SQL, Python, Perl, or Ruby). Practical exposure to algorithm design, engineering, and implementation. Practical exposure to optimization methods for solving linear, mixed-integer, and dynamic programs. Ability to translate business requirements into mathematical models.  Knowledge of MIP strategies to customize/leverage commercial/open-source solvers.  Knowledge of business analytics, forecasting, or supply chain planning, emphasizes on quantitative modeling and analysis.   You will get: An assigned manager and mentor who will be dedicated to your success at Flexport.  Projects and assignments which will help build your knowledge and skills while making a measurable direct impact on the business. Visibility to leaders within the organization and opportunities to present your work/projects. Opportunity to join team-building activities to get you familiarized with your immediate team and other Flexport employees. About Flexport: We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone . Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year.      

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