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The mission of the INFORMS Section on Service Science is to promote and disseminate research and applications among professionals interested in theory, methodologies, and applications in Service Science, which cuts across the fields of service business strategy and modeling, service operations research and management, information systems, marketing science and analytics, management science, e-commerce and e-business, industrial engineering, and social and cognitive science.

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JOBS OF INTEREST TO SERVICE SCIENCE

  • Cheshire, Connecticut, SLR International Corporation is seeking a Project level Civil Engineer to join its talented team based in Cheshire, Connecticut. The candidate will be responsible for managing small projects and supporting larger complex projects. The candidate will participate in planning; design; permitting; analysis; and preparation of specifications, stormwater calculations, and technical reports for a wide variety of site development projects for private and municipal clients. The Civil Engineering group provides a full range of professional services on a variety of challenging projects that include site planning and engineering, road design, stormwater management design, utility design, hydrologic and hydraulic analysis, and land use permitting. During your career with SLR, you’ll have the chance to work with a multidisciplinary team of experienced engineers, architects, planners, scientists, and other professional staff.  You’ll also get the opportunity to work on exciting and significant projects, delivering quality work that has a positive and lasting influence on the community and the environment. Key Responsibilities Prepare calculations for storm drainage, wastewater, and water systems; earthwork quantities and cost estimates; and other supporting documentation for public and private projects. Prepare studies and engineering plans, specifications, supporting documents, and permit applications. Visit project sites for the purpose of data collection and monitoring. Perform construction administration services for assigned projects that include tracking and reviewing submittals, responding to Requests for Information (RFIs) from contractors and subcontractors, preparing field reports, and maintaining logs and files. Utilize a variety of computer programs including AutoCAD software to undertake designs and computations. Conduct research and/or file searches on-line, in libraries, and at governmental offices. May occasionally attend client meetings accompanied by a project manager. Perform other related duties as assigned. Required Qualifications Bachelor of Science degree in Civil Engineering Two to four years of experience in site development design Proficiency in AutoCAD EIT required Personal Attributes and Traits Strong attention to detail with excellent analytical and judgment capabilities Demonstrated ability to follow direction and work in a team environment Excellent written and communication skills
  • Menlo Park, California, If you are looking for opportunities to advance your career, lead exciting community projects, and be part of an incredible City team, we have the perfect job for you! If you thrive in an ever-changing environment where your ideas are valued and your personal and professional development are recognized as priorities, apply now! Department Overview The Public Works Department is responsible for building and maintaining the City’s infrastructure and facilities, and for providing street, sidewalk, water, stormwater, parks, trees and transportation services. The Department consists of three Divisions: Engineering, Maintenance and Transportation. The Transportation Division, working collaboratively with other city departments, is responsible for moving people and goods throughout Menlo Park. The team leads multi-modal and safety-focused infrastructure projects; engages with regional transportation partners including Caltrain, Samtrans, Caltrans, and other transit providers; maintains more than 40 traffic signals, 2200 street lights, traffic signs and street markings; and administers a local-serving shuttle and safe routes to schools programs. The City adopted a visionary Transportation Master Plan in late 2020 that will guide investments in multi-modal infrastructure in the future, with goals to improve safety, sustainability, mobility choice, and congestion management. This position would oversee the 7 staff members in the Transportation Division. The City is seeking a transportation enthusiast that has a proven track record of working alongside diverse community members and implementing projects to improve quality of life and address historic racial and social inequities. The candidate will have excellent managerial and analytical skills, outstanding interpersonal and communications skills, and a strong ability to promote a positive work environment. They will have experience to represent the City as part of various regional efforts and engage with City’s advisory Complete Streets Commission and the City Council.  They will generate ideas and encourage suggestions that result in system improvements and enhanced efficiencies of the Department.  Job Description Assumes management responsibility for the public works transportation division, including planning, design and maintenance of new construction projects for transportation-related infrastructure and programs such as streets, sidewalks, and traffic signals. Services and projects generally have a high profile within the City and the region. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for applicable functional areas; recommends, within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures. Supervises various levels of staff. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees on performance issues; responds to staff questions and concerns; makes discipline recommendations to the Public Works Director. Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and reviews with the Public Works Director; directs the implementation of improvements. Oversees the development of consultant requests for proposal for professional and/or construction services and the advertising and bid processes; evaluates proposals and recommends project award; negotiates and administers contracts after award; ensures contractor compliance with City standards and specifications and time and budget estimates; analyzes and resolves complex problems that may arise; recommends and approves field changes as required. Monitors revenue and expense budgets on an on-going basis, which may include revenue generated from sales and gas tax base, and transportation impact fees. May conduct transportation capital project planning activities; provides oversight and input into the conceptual design of engineering projects; investigates and resolves problems with scope of work or cost issues of major facility upgrade and replacement projects. Analyzes transportation engineering plan design, specifications, consultant and staff comments in accordance with design requirements, and municipal and intergovernmental standards and regulations; recommends approval or additional engineering conditions and changes. Serves as a liaison for the department to other City departments, divisions, elected officials, outside agencies, and the public; attends meetings in various locations; provides staff support to commissions, committees, and task forces; participates in community events and workshops that provide public information regarding departmental programs, projects, and services; explains and interprets departmental programs, policies, and activities. Conducts a variety of departmental organizational and operational studies and investigations; recommends modifications to programs, policies and procedures as appropriate. Prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects to the City Council, as well as various boards, commissions, and committees, as assigned by the Public Works Director. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works and other types of public services as they relate to the area of assignment. Maintains and directs the maintenance of working and official departmental files. Monitors changes in laws, regulations, and technology that may affect City or departmental operations; implements policy and procedural changes as required. Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations. Performs other duties as assigned. Education and Experience requirements: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be: Equivalent to graduation from an accredited four-year college or university with major coursework in civil, traffic, or transportation engineering; transportation or urban planning; or a related field Five (5) years of increasingly responsible and varied professional transportation planning and/or traffic engineering Two (2) years of management and/or supervisory experience, ideally supervising professional or sub-professional engineering personnel.  Licenses and Certifications : Possession of, or ability to obtain, a valid California driver's license by time of appointment.  Possession of, or ability to obtain, a valid registration as a Professional Traffic or Civil Engineer in the State of California is desirable
  • Menlo Park, California, If you are looking for opportunities to advance your career, lead exciting community projects, and be part of an incredible City team, we have the perfect job for you! If you thrive in an ever-changing environment where your ideas are valued and your personal and professional development are recognized as priorities, apply now! Department Overview The Public Works Department is responsible for building and maintaining the City’s infrastructure and facilities, and for providing street, sidewalk, water, stormwater, parks, trees and transportation services. The Department consists of three Divisions: Engineering, Maintenance and Transportation. The Transportation Division, working collaboratively with other city departments, is responsible for moving people and goods throughout Menlo Park. The team leads multi-modal and safety-focused infrastructure projects; engages with regional transportation partners including Caltrain, Samtrans, Caltrans, and other transit providers; maintains more than 40 traffic signals, 2200 street lights, traffic signs and street markings; and administers a local-serving shuttle and safe routes to schools programs. The City adopted a visionary Transportation Master Plan in late 2020 that will guide investments in multi-modal infrastructure in the future, with goals to improve safety, sustainability, mobility choice, and congestion management. This position would oversee the 7 staff members in the Transportation Division. The City is seeking a transportation enthusiast that has a proven track record of working alongside diverse community members and implementing projects to improve quality of life and address historic racial and social inequities. The candidate will have excellent managerial and analytical skills, outstanding interpersonal and communications skills, and a strong ability to promote a positive work environment. They will have experience to represent the City as part of various regional efforts and engage with City’s advisory Complete Streets Commission and the City Council.  They will generate ideas and encourage suggestions that result in system improvements and enhanced efficiencies of the Department.  Job Description Assumes management responsibility for the public works transportation division, including planning, design and maintenance of new construction projects for transportation-related infrastructure and programs such as streets, sidewalks, and traffic signals. Services and projects generally have a high profile within the City and the region. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for applicable functional areas; recommends, within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures. Supervises various levels of staff. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees on performance issues; responds to staff questions and concerns; makes discipline recommendations to the Public Works Director. Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and reviews with the Public Works Director; directs the implementation of improvements. Oversees the development of consultant requests for proposal for professional and/or construction services and the advertising and bid processes; evaluates proposals and recommends project award; negotiates and administers contracts after award; ensures contractor compliance with City standards and specifications and time and budget estimates; analyzes and resolves complex problems that may arise; recommends and approves field changes as required. Monitors revenue and expense budgets on an on-going basis, which may include revenue generated from sales and gas tax base, and transportation impact fees. May conduct transportation capital project planning activities; provides oversight and input into the conceptual design of engineering projects; investigates and resolves problems with scope of work or cost issues of major facility upgrade and replacement projects. Analyzes transportation engineering plan design, specifications, consultant and staff comments in accordance with design requirements, and municipal and intergovernmental standards and regulations; recommends approval or additional engineering conditions and changes. Serves as a liaison for the department to other City departments, divisions, elected officials, outside agencies, and the public; attends meetings in various locations; provides staff support to commissions, committees, and task forces; participates in community events and workshops that provide public information regarding departmental programs, projects, and services; explains and interprets departmental programs, policies, and activities. Conducts a variety of departmental organizational and operational studies and investigations; recommends modifications to programs, policies and procedures as appropriate. Prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects to the City Council, as well as various boards, commissions, and committees, as assigned by the Public Works Director. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works and other types of public services as they relate to the area of assignment. Maintains and directs the maintenance of working and official departmental files. Monitors changes in laws, regulations, and technology that may affect City or departmental operations; implements policy and procedural changes as required. Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations. Performs other duties as assigned. Education and Experience requirements: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be: Equivalent to graduation from an accredited four-year college or university with major coursework in civil, traffic, or transportation engineering; transportation or urban planning; or a related field Five (5) years of increasingly responsible and varied professional transportation planning and/or traffic engineering Two (2) years of management and/or supervisory experience, ideally supervising professional or sub-professional engineering personnel.  Licenses and Certifications : Possession of, or ability to obtain, a valid California driver's license by time of appointment.  Possession of, or ability to obtain, a valid registration as a Professional Traffic or Civil Engineer in the State of California is desirable
  • San Diego, California, Abzena, who provides the most complete set of solutions in integrated early discovery to mid-phase bio-therapeutic and ADC drug development services in the pharmaceutical industry is currently hiring for Quality Control Associate, Stability Coordinator. This role will give you the opportunity to work on a wide range of molecules from companies and academic groups all over the world, including most of the top 20 biopharmaceutical companies. Summary: The Quality Control Associate will be responsible for performing multiple tasks within the Quality Control (QC) group in support of GMP large-molecule manufacturing activities. This position is expected to oversee and execute stability programs including coordination of internal and external testing for Abzena San Diego projects. Independently defines and executes stability protocol requirements for Abzena San Diego stability testing services. Independently collects, analyzes for trends and generates reports of stability data for Abzena San Diego clients. This position exhibits project coordination skills, the ability to organize and schedule workload to satisfy regulatory and project deadlines as it relates to stability testing, and the ability to effectively convey project status communications to appropriate internal and external customers. The position requires experience within a QC setting and knowledge of GMP/GDP.    Duties and Responsibilities: Ensure that the activities of the stability program are in compliance with effective Standard Operating Procedures (SOPs), current Good Manufacturing Practices (cGMPs), and International Council for Harmonization of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines. Work closely with Program Managers, Clients, and QC analysts to ensure the timely execution of stability protocols, staging, time point pulls, in-house or external testing, and summary reports. Write, revise, and review SOPs and GMP documentation as needed, such as stability study protocols, amendments, and summary reports. Ensure that stability samples for all projects are properly placed on stability on time at the correct storage conditions and accurate logs are filled out for traceability. Follow the requirements of each stability protocol to maintain all required timelines, including ensuring that stability samples are pulled accurately at each time point, tested, and reported to Clients within the designated time frames. Coordinate and oversee stability testing, both internal and external. Coordinate laboratory testing activities by maintaining stability lab schedule. Maintain inventory of stability samples and retains. Review testing results and COAs for technical accuracy and compliance. Ensure stability chambers are maintained in a calibrated / qualified state and meet ICH guidelines. Attend planned meetings as needed to prioritize the stability program. Utilize regulatory body accepted statistical software to trend stability data, generating control charts, graphs and tabulations. Recognize potential trends and alert appropriate supervisor(s)about potential issues. Participate in discussions regarding the setting of stability specifications and generate recommendations based on statistical trends. Interface with auditors during internal, customer and regulatory inspections/audits. Report excursions/out of specifications results and conduct investigations as needed. Assure the implementation of appropriate and timely corrective actions. Initiate change controls and deviations as needed. Review equipment qualification reports. Performs other related duties as assigned. Qualifications/Skills Required: Minimum of B.S. degree in a scientific discipline Minimum 1-4 years of relevant Quality Control industry experience in a GMP environment. Knowledge of the theoretical and practical aspects of analytical methods utilized to characterize large molecule therapeutics including: U/HPLC, CE, cIEF, ELISA, SDS PAGE and compendial testing. Demonstrated experience conducting stability program coordination, including design of protocol studies, technical writing, and trending of data using JMP or equivalent statistical trending program. Demonstrated understanding of USP, EP and ICH guidelines. Strong written and oral communication skills, proficient with Microsoft Office software. Comprehensive and extensive knowledge in the full range of quality control testing and assessment in the pharmaceutical industry. Ability to accurately and precisely document and record laboratory activities, results, and conclusions. Excellent attention to detail. Ability to work well under pressure, multi-task and prioritize work assignments with minimal supervision. Excellent written and oral communication skills.
  • Rocklin, California, Pioneer Community Energy is seeking a Power Resources Manager The Power Resources Manager is responsible for organizing, reviewing, and participating in the performance of power supply planning, load forecasting, energy procurement, and integrated resource planning, acquiring and managing energy supply portfolio, and negotiating contracts for the purchase and sale of power.  Duties include: Planning, prioritizing, and reviewing the performance of professional staff involved in the analysis of risk and value around complex transactions and portfolio positions, including power generation, load forecasts and load scheduling, hedging strategies. Working closely with the Director of Power Resources on procurement activities for renewable and conventional energy, resource adequacy and related products and services. Conducting complex market and portfolio modeling and analysis of Pioneer’s power supply position to effectively monitor exposure to adverse market changes. Coordinating and participating in Pioneer’s integrated resource planning process. Creating and implementing measures to benchmark system implementations, enhancements or modifications by providing documented system specifications, evaluating vendor proposals and recommending appropriate course of action. Maintaining liaison with regional resource planning or supply agencies; serving on Pioneer committees as required; evaluating proposals in terms of resource costs, availability and consistency with long-term financial projections and resource needs. Developing and maintaining stakeholder relationships including Power Purchase Agreements, interconnection, consultants, and permitting agencies. Conducting performance auditing and monitoring of Pioneer contracts. Tracking counterparty compliance with contract milestones. Evaluating congestion impacts of contracted physical paths and identifying financially advantageous paths for nomination to the annual, monthly, and quarterly CAISO allocations and auctions. Qualified candidates will possess knowledge of energy generation technologies including carbon neutral electric energy, conventional energy, and renewable energy such as wind, biomass, geothermal, solar, energy storage, concentrating solar and hydroelectric, California energy industry and electric power markets including CAISO, CPUC, CEC and CARB, procurement process and use of renewable energy certificates to support mandatory and voluntary compliance programs, structure and content of standard power purchase agreements for various resource types and an ability to perform complex professional analytical work in support of a variety of Pioneer’s resource planning activities.   EXPERIENCE AND EDUCATION Any combination of experience and training that would provide the required knowledge, skills and abilities would be qualifying.  A typical way to obtain the required knowledge, skills and abilities would be: Experience: Seven years of experience performing similar duties. Training: Bachelor’s degree from an accredited college or university with major course work in Business Administration, Finance, Engineering, or a related field.   To be considered, submit an application, cover letter, resume, and three professional references to Shellie Anderson at Bryce Consulting. The first screening will occur April 16th.  For an application, go to http://pioneercommunityenergy.ca.gov/about-us/careers/   Shellie Anderson Bryce Consulting, Inc. 1024 Iron Point Road, Suite 100 Folsom, CA 95630 Tel: 916?974?0199 Email: sanderson@bryceconsulting.com   Pioneer’s offices are newly renovated, bright and modern with plentiful free parking. The office is conveniently located in Rocklin with quick and easy access to Interstate 80, and many shops and restaurants within walking distance, as well as, two fitness centers on the same block. Additionally, Pioneer offers: 13 paid holidays 12 days paid personal and family sick and medical leave 3 days paid for bereavement leave 40 hours of Volunteer Paid Time Off to allow employees to support the community in which they work. Vacation at 10 days for 0-2 years of service, 12 days for 3-4 years of service, 15 days for 5-9 years of service, 20 days for 10-19 years of services, 25 days for 20+ years of service •80 hours of management leave Excellent health insurance options, including medical, dental, and vision for employees and their dependents with Pioneer paying up to $1,891 per month for employee and dependent coverages Pioneer contribution of $1,000 per month for each employee to a 457(b) deferred compensation plan Full contribution to a 457(b) deferred compensation plan ($19,500) Access to professional development opportunities and team-building activities

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