Officers

Section Leadership (2023) 

Weiwei Chen (Chair, 2022-23)
Rutgers University
Email: wchen@business.rutgers.edu

Guiping Hu (Vice Chair, 2022-23)
Iowa State University
Email: gphu@iastate.edu

Guangwen Kong (Secretary/Treasurer, 2023-24)
Temple University
Email: guangwen.kong@temple.edu

Muge Yayla Kullu (DEIJ Officer, 2023-24)
University of Central Florida
Email: muge@ucf.edu

Renyu Zhang (Co-Communications Editor, 2023-24)
The Chinese University of Hong Kong
Email: philipzhang@cuhk.edu.hk

Matthew Walsman (Co-Communications Editor, 2023-24)
Rutgers University
Email: mwalsman@business.rutgers.edu

Board Members

The Board of the Section shall consist of the officers, the two past Chairpersons most recently retired from office and four additional Board members, each serving for a two-year period with two elected every year. Nominations for the Board will normally reflect the spectrum of disciplines and/or roles represented by Section members. The Board will constitute the governing body of the Section and will guide the officers in the administration of Section business.

Advisory Council Members

The Advisory Council of the Section shall consist of between 4-9 members, who are senior leaders in the field of Service Science, Engineering and Practice to provide advice on the development of the Section. Serving on the Council is recognition of the individual's leadership and accomplishments in the field. The Council will overview the operation of the Section, provides advice on various activities, and support Section officers to run the Section effectively and efficiently. In general, the term of an Advisory Council member is three years, appointed by the current or new Chairperson.

Past Section Officers

2021-2022 Office
Weiwei Chen (Chair), Guiping Hu (Vice Chair), Meng Li (Secretary/Treasurer)

2020 Office
(August, 2020-December, 2020) Weiwei Chen (Chair), Guiping Hu (Vice Chair), Paul R. Messinger (Secretary/Treasurer)
(January, 2020-July, 2020) Ming-Hui Huang (Chair), Weiwei Chen (Vice Chair), Guiping Hu (Secretary/Treasurer)

2018-2019 Office
Paul R. Messinger (Chair), Ming-Hui Huang (Vice Chair), Aly Megahed (Secretary/Treasurer)

2017 Office
Robin Qiu (Chair, 2017), Paul R. Messinger (Vice Chair), Aly Megahed (Secretary/Treasurer)

2016 Office
Tor W. Andreassen (Chair), Robin Qiu (Vice Chair), Aly Megahed (Secretary/Treasurer)

2015 Office
P.K. Kannan (Chair), Tor W. Andreassen (Vice Chair), Yingdong Lu (Secretary/Treasurer)

2014 Office
Ming-Hui Huang (Chair), P.K. Kannan (Vice Chair), Yingdong Lu (Secretary/Treasurer)

2013 Office
Gregory R. Heim (Chair), Ming-Hui Huang (Vice Chair), Yingdong Lu (Secretary/Treasurer)

2012 Office
Roland Rust (Chair), Gregory R. Heim (Vice Chair), Yingdong Lu (Secretary/Treasurer)

2011 Office
Grace Lin (Chair), Roland Rust (Vice Chair), Gregory R. Heim (Secretary/Treasurer)

2010 Office
Ralph D. Badinelli (Chair), Grace Lin (Vice Chair), Gregory R. Heim (Secretary/Treasurer)

2009 Office
Fugee Tsung (Chair), Ralph D. Badinelli (Vice Chair), Gregory R. Heim (Secretary/Treasurer)

2008 Office
Robin Qiu (Chair), Fugee Tsung (Vice Chair), Gregory R. Heim (Secretary/Treasurer)

2007 Founding Office
Robin Qiu (Chair), Fugee Tsung (Vice Chair), Gregory R. Heim (Secretary/Treasurer)

Past Board Members

Kelly Lyons (2021-2022)
Wai Kin (Victor) Chan (2021-2022)
Aly Megahed (2020-2021)
Paul Maglio (2020-2021)
Robin Qiu (2014-2015)
Jim Spohrer (2014-2016)
Richard Larson (2014-2016)
Francesco Moresino (2013-2015)
Christoph Heitz (2013-2015)  
Haluk Demirkan (2013-2015)
Robin G. Qiu (2011-2013)
Roland Rust (2008-2011)
Richard Larson (2007-2010)
Jim Spohrer (2007-2010)
James Tien (2007-2010)
Avishai (Avi) Mandelbaum (2007-2009)
Brenda Dietrich (2007-2009)

Past Council Members

Roland Rust (2020-2022)
Saif Benjaafar (2020-2022)
Sunil Mithas (2015-2016)
Roland Rust (2015-2016)
Ming-Hui Huang (2015-2016)
Tor Andreassen (2013-2014)
Ralph Badinelli (2013-2014)
Roland Rust (2013-2014)
Wei Jiang (2011-2012)
Sheneeta W. White (2011-2012)
Kwang-Jae Kim (2010-2011)
Haluk Demirkan (2010-2011)
Bill Hefley (2009-2010)
Sheneeta W. White (2009-2010)
Grace Lin (2008-2009)
Segev Wasserkrug (2008-2009) 

Founding Members

1. Robin Qiu (Penn State) robinqiu@psu.edu
2. Richard Larson (MIT) rclarson@MIT.EDU
3. Jim Spohrer (IBM) spohrer@almaden.ibm.com
4. Seth Bonder (CEO of Vector Research) sbonder@comcast.net
5. Steve Pollock (Michigan) pollock@umich.edu
6. Roland Rust (Maryland) rrust@rhsmith.umd.edu
7. Kathryn Stecke (Texas - Dallas) kstecke@utdallas.edu
8. Grace Lin  (IBM) gracelin@us.ibm.com
9. Stephen Nash (US NSF) snash@nsf.gov
10. Suvrajeet Sen (Arizona) sen@sie.arizona.edu
11. Julie Higle (Ohio State) higle.1@osu.edu
12. Matthew Realff (US NSF) mrealff@nsf.gov
13. Terry Friesz (Penn State) tlf13@psu.edu
14. Sounder Kumara (Penn State) skumara@psu.edu
15. Wayne Huang (Ohio) huangw@ohio.edu
16. Ruoyi Zhou (IBM) ruoyi@us.ibm.com
17. Jim Tien (RPI) tienj@rpi.edu
18. Ping Yu (Australia) ping@uow.edu.au
19. Innar Liiv (Estonia) innar.liiv@ttu.ee
20. Emmanuel Fragnière (Germany) emmanuel.fragniere@hesge.ch
21. Ruijian Zhang (Purdue) Zhang@calumet.purdue.edu
22. Chun Hung Checng ( Hong Kong) chcheng@se.cuhk.edu.hk
23. Yingdong Lu (IBM) yingdong@us.ibm.com
24. Victor Chan (RPI) chanw@rpi.edu
25. Xiuli Chao (North Carolina State University)  xchao@unity.ncsu.edu
26. David Simchi-Levi (MIT) dslevi@MIT.EDU
27. Jeff Tew (GM) jeffrey.tew@gm.com
28. Guoqing Zhang (Windsor) gzhang@uwindsor.ca
29. Gabriel Lodewijks ( Delft University of Technology) g.lodewijks@wbmt.tudelft.nl
30. Shigeki Sugiyama (Japan) sugiyama-shigeki@pref.gifu.lg.jp
31. Rajit Gadh, (UCLA) gadh@winmec.ucla.edu
32. Segev Wasserkrug (Israel) SEGEVW@il.ibm.com
33. Yoo-Suk (Steve) Hong (Korea) yhong@snu.ac.kr
34. Gregory Heim (Boston College) heimgr@bc.edu
35. Armann Ingolfsson (Alberta) armann.ingolfsson@ualberta.ca
36. Wei Jiang (Stevens) wjiang@stevens.edu
37. Fugee Tsung (HKUST) season@ust.hk
38. Brenda Dietrich (IBM) dietric@us.ibm.com
39. Tugrul Daim (Portland State)  tugrul@etm.pdx.edu
40. Antonie Jetter (Portland State) jettera@cecs.pdx.edu
41. Richard Essigs (Director of Consumer Products Industry, Global Business Services) essigs@us.ibm.com
42. Giovanni Righini (Italy) righini@dti.unimi.it
43. Bill Hefley (CMU)  hefley@cmu.edu
44. Stefan Holmlid (SWEDEN) steho@ida.liu.se
45. Michael Piovoso (Penn State)
46. Peggy Lee (Penn State)
47. Sanjay Joshi (Penn State) sjoshi@psu.edu
48. Enrique David Espinosa (México) enrique.espinosa@itesm.mx