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Research Reveals How and Why a Redesigned FTC Website Increased Consumer Reporting of Fraud by 28%

  • 1.  Research Reveals How and Why a Redesigned FTC Website Increased Consumer Reporting of Fraud by 28%

    Posted 03-07-2025 21:14

    BALTIMORE, MD, February 28, 2025 – New research has revealed that a revamp of a federal website  for filing consumer complaints has led to a significant increase in public usage. More to the point, when the Federal Trade Commission (FTC) conducted a wholesale redesign of its website, which consumers can use to file complaints to the FTC, the number of complaints jumped by 28%.

    Click here to read the full press release.



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    Ashley Smith
    Public Relations Specialist
    INFORMS
    Baltimore MD
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