We invite academics, industry leaders, and AI practitioners to join the INFORMS Conference on Service Science (ICSS) 2025, taking place July 1–3, 2025, at the University of Oxford.
This year's theme is "AI, Society, and Digital Transformation", and we are seeking Programme Chairs, Session Chairs, and Presenters to contribute to high-impact discussions.
📅 Event Dates: July 1–3, 2025
📍 Venue: Saïd Business School, University of Oxford
🔗 More details & Registration: https://www.sbs.ox.ac.uk/events/informs-conference-service-science
🎥 Discover Oxford University: https://youtu.be/lLC75gPigTQ
The Key Areas of Discussion
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Service Theories & Development – Advancing service research, education, and practice
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AI-Driven Smart Cities & Sustainability – AI applications in public services, urban planning, and sustainable systems
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Healthcare, FinTech & Learning Analytics – AI innovations in digital health, finance, and education
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Big Data, AI & Decision Science – Machine learning, data-driven decision-making, and AI ethics
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Human-AI Collaboration & Governance – AI ethics, regulation, and responsible AI practices
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Digital Transformation & Emerging Tech – Quantum computing, AR/VR, metaverse applications, and intelligent service systems
How You Can Get Involved: Email kejia.hu@sbs.ox.ac.uk
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Programme Chair – Lead a track by assembling 5–7 session chairs, each organizing a session within your area of expertise.
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Session Chair – Organize a session with 4 presenters, shaping discussions on emerging service science topics.
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Presenter – Share your latest research and industry insights, contributing to discussions on AI-driven service innovation.
Why Participate?
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Engage with Global Leaders – Connect with top scholars, AI experts, and service industry pioneers.
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Shape the Future of AI & Service Science – Influence discussions on digital transformation, AI governance, and service innovation.
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Publication Opportunity – Selected papers will be published in Scopus-indexed conference proceedings, enhancing research visibility.
Seats are limited due to Oxford's venue capacity, and early registration is encouraged.
📩 Interested? Get in touch to become a Programme Chair, Session Chair, or Presenter!
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Kejia Hu
Associate Professor
University of Oxford Said Business School
Oxford
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