The Workshop on e-Business (WeB) 2026
Agentic AI and Trusted Digital Commerce Ecosystems
Call for Papers
Important Dates
- Conference Date: December 12, 2026
- Submission Due Date: August 10, 2026
- Acceptance Notification Date: September 14, 2026
- Information & Management Special Issue Invitation for Submission: January 15, 2027
Conference Timeline:
Conference Website: https://sites.google.com/view/ebizworkshop-2026
(in conjunction with International Conference on Information Systems 2026)
Highlights: Information & Management (I&M) Special Issue
The 25th Anniversary Workshop on e-Business (WeB 2026) is collaborating with Information & Management (I&M) to launch a Special Issue with the conference theme: Reimagining e-Business at 25: Intelligent, Agentic, and Trustworthy Digital Commerce.
Conference Overview & Theme
The Workshop on e-Business (WeB) is a prominent annual one-day event dedicated to advancing research focused on e-Business and e-Commerce. It is held in conjunction with the International Conference on Information Systems (ICIS) and organized by the Association for Information Systems (AIS) SIG on E-Business (SIGeBiz). The conference theme of WeB 2026 is "Reimagining e-Business at 25: Intelligent, Agentic, and Trustworthy Digital Commerce." As WeB marks its 25th anniversary, the 2026 workshop celebrates the evolution of e-business from early online transactions to today's intelligent, interconnected, and increasingly autonomous digital commerce ecosystem. The theme, "Reimagining e-Business at 25: Intelligent, Agentic, and Trustworthy Digital Commerce," highlights a new era in which AI not only supports decision-making but also actively mediates customer interactions, business processes, platform operations, and market exchanges.
We invite original research that advances the understanding, design, and evaluation of next-generation e-business systems and practices in which autonomous or semi-autonomous AI technologies are embedded within digital commerce ecosystems. In particular, we seek contributions that examine: (i) the organizational, strategic, and market implications of agentic AI; (ii) innovative digital platform designs, coordination structures, and governance mechanisms that align stakeholder incentives, enhance trust, and mitigate emerging risks; and/or (iii) rigorous theoretical, empirical, or design-oriented evidence on the impacts of AI-enabled e-business systems on consumers, workers, firms, markets, and regulators. Consistent with the longstanding tradition of the WeB conference, we especially encourage submissions that explore emerging and frontier phenomena shaping the future of e-business and the digital economy.
Research may include, but are not limited to, the AI-driven transformation of e-business ecosystems and digital markets. Relevant topics include the design, governance, and impact of AI-enabled e-business systems and agentic ecosystems; agentic commerce; and the use of AI agents in search, recommendation, negotiation, and purchasing processes. The workshop also welcomes research on the unintended consequences of Agentic AI, including manipulation, collusion, misinformation, and broader platform integrity challenges in the agentic era. At the individual level, submissions may examine AI-enabled consumer experiences, human–AI collaboration, and AI-assisted decision-making in business operations and digital platforms. Topics of interest include marketplace design and mechanisms supporting AI-to-AI and human-to-AI interactions, as well as ethical and trustworthy AI issues such as explainability, fairness, safety, accountability, transparency, and regulatory compliance. From the consumer perspective, relevant research may address data privacy, cybersecurity, fraud prevention, trust, and digital identity in AI-enabled environments. At the organizational level, research may explore the business value of Agentic AI, including its integration into supply chains, operational processes, resilience strategies, and enterprise risk management. Additional topics of interest include AI-enabled FinTech and financial services, consumer behavior in AI-mediated environments, the economic and competitive dynamics of personalization and dynamic pricing, and real-world deployments of AI-driven decision support and automation systems.
We welcome a broad range of research methodologies, including studies using public or proprietary data, field and laboratory experiments, causal inference approaches, design science, and survey-based measurement of AI interventions and outcomes. We encourage submissions that provide theoretical contributions, rigorous empirical evidence, methodological innovation, and actionable practical implications for understanding how e-business systems, digital platforms, and organizational practices evolve in an era of intelligent systems.
Research Topics of Interest
Research topics may include, but are not limited to:
- Agentic AI Transformation for e-business
- Agentic AI-enabled e-business applications
- Agentic commerce: AI agents in search, recommendation, negotiation, and purchasing
- Enhancing customer experience through agentic AI
- The ethical and social implications of agentic AI for e-business
- Data privacy, security, and identity in agentic ecosystems (consent, data-sharing, digital identity, fraud)
- Unintended consequences of agentic AI: manipulation, collusion, misinformation, and platform integrity in the agentic era
- Human–AI collaboration and delegation in digital work (customer service, sales, procurement, operations)
- Digital product, platform and marketplace design for AI-to-AI and human-to-AI interactions
- Trustworthy and responsible AI for e-business (explainability, fairness, safety, and alignment)
- Governance and regulation of AI-enabled markets (auditability, accountability, compliance-by-design)
- Economic and competitive dynamics under AI-driven personalization and dynamic pricing
- AI-enabled supply chains and operations: resilience, sustainability, and risk management
- FinTech and AI-enabled financial services in digital commerce (payments, credit, DeFi interfaces, fraud detection)
- Measurement, causal inference, and experimentation for AI interventions on platforms
- Design science and field deployments of AI-enabled e-business systems and decision support
- Implementing AI for fraud detection and prevention
- Mobile business and applications
- Corporate social responsibility in e-business
- Technology applications in revolutionizing financial reporting and analysis
- Sustainable business through intelligent technologies
Submission Guidelines
All papers must be submitted online via PaperFox and will undergo a double-blind review process. We solicit both completed research and research-in-progress submissions. Complete research papers should be no more than 11 pages in length, including abstract, figures, tables, and references. Research in-progress papers should not exceed 6 pages, inclusive of all content.
Submission Link: (https://www.paperfox.ai/conference/web2026/submit)
All texts (excluding the title and section headings) must be in 10-point Georgia font. The paper must be single-spaced with 1-inch margins on all sides. Accepted file formats are PDF and Microsoft Word. The first page of the paper should include the title and the abstract. Please do not disclose any author information in the manuscript. The template for Camera-Ready version is available at the conference site and must be used for inclusion in the proceedings. At least one author of each accepted paper must register for WeB 2026 in order to present their work at the workshop.
Post-conference Publication
With the authors' consent, accepted conference papers will be included in the WeB 2026 digital proceedings hosted on the WeB website. The authors may choose to post either the full-length conference paper or an extended abstract (limited to two pages).
Selected Papers presented in WeB 2026 will have the opportunity to be invited for submission to the special issue of Information & Management. The papers invited to submit to this special issue will be the extended versions of outstanding works presented at WeB 2026. Each submission will undergo a rigorous peer review process managed by the special issue guest co-editors to ensure the highest scholarly standards. This Special Issue seeks to feature enhanced studies presented at WeB 2026 that advance understanding of how AI, digital platforms, customer experience, governance, and sustainability are reshaping e-business. In doing so, it aims to encourage innovative and impactful research on emerging e-business phenomena and to extend the influence of WeB in shaping the future of IS scholarship. The invitation for submission will be sent out by January 15, 2027, and the tentative submission open date is Feb 1st, 2027. More details will be announced in WeB 2026's award ceremony.
Fellowships A limited number of Ph.D. Student Fellowships will be offered, providing recipients with a full waiver of registration fees.
Volunteers WeB also welcomes student volunteers aged 12 and older. Preference will be given to family members of registered participants.
Organizing Committee
Honorary Chairs:
- Hsinchun Chen, University of Arizona, USA
- Michael J. Shaw, University of Illinois at Urbana-Champaign, USA
- Andrew B. Whinston, University of Texas at Austin, USA
- Benn Konsynski, Emory University, USA
Conference Co-Chairs:
- Wenqi Zhou, Duquesne University, USA
- Timothy Kaskela, Oregon State University, USA
- Qiwei Han, Nova School of Business and Economics, Portugal
- Peng Liu, California State University Fullerton, USA
- Zhe "Jay" Shan, Miami University, USA
Advisory Committee:
- Kenny Cheng, University of Florida, USA
- Ming Fan, University of Washington, USA
- Karl Lang, City University of New York, Baruch College, USA
- Jennifer Xu, Bentley University, USA
- Han Zhang, Hong Kong Baptist University, China
- Bin Zhu, Oregon State University, USA
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Zhangchen Hu
Assistant Professor
California State University, Fullerton
Fullerton CA
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