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Santa Clara, California, The Information Systems and Analytics (ISA) Department of the Leavey School of Business at Santa Clara University invites applications for four tenure-track positions beginning Fall 2021. The four positions are for the rank of assistant professor, although established candidates with exceptional scholarly achievement and leadership experiences may be considered for higher ranks. Review of applications will begin immediately and will continue until qualified candidates are identified. In light of the COVID-19 situation, interviews with shortlisted candidates will be conducted via Zoom.    Basic Qualifications We see this specialization as falling at the intersection of information systems, business analytics, and operations management, so applicants should possess a foundation in these disciplines and deep expertise in one or more. Applicants must have a Ph.D. in Information Systems, Operations Management, Computer Science, Business Analytics, Statistics, or a related field.    Preference will be given to candidates who have demonstrated excellence in research and teaching, embrace the Silicon Valley spirit, and have the expertise or willingness to teach/develop various courses. In addition, we encourage applications from candidates who will contribute to the diversity of our college community, including members of historically underrepresented groups.   Responsibilities 1. Maintaining a program of research leading to publications in high-quality journals 2. Teaching graduate and/or undergraduate courses and fulfilling the responsibilities associated with those courses 3. Providing suitable service to the department, university, profession, and/or community.   Salary and Housing Assistance Salaries are competitive and commensurate with qualifications and experience. Recognizing the high cost of housing in the local area, the University has established two housing assistance programs for qualified faculty: [1] a rental assistance program and [2] a purchase assistance program. For details, please refer to: https://www.scu.edu/provost/policies-and-procedures/support-for-faculty/housing-assistance/   About the ISA Department The ISA department offers both Information Systems and Business Analytics programs at the undergraduate and master’s levels and contributes courses to MBA and other graduate programs at Santa Clara University. The ISA faculty’s scholarship encompasses several areas of Information Systems, Operations Management, and Computer Science. ISA faculty research appears in leading publication outlets, such as Management Science, MISQ, Information Systems Research, Operations Research, MSOM, POM, IEEE/ACM Transactions, and receives external funding.   How to Apply Applications must be submitted using the university’s online application process.   Please submit the following documents:  1. A letter clearly stating your interest in Santa Clara University, as well as research and teaching interests 2. A curriculum vita  3. Two (2) examples of recent research papers 4. Evidence of undergraduate and/or graduate teaching effectiveness, and  5. Three (3) letters of recommendation sent to  isa@scu.edu .   Additional Information  Questions about this position may be directed to Prof. Haibing Lu (hlu@scu.edu) or Ms. Sheereen Siddiqui (ssiddiqui@scu.edu).    Work Authorization: A foreign national who is appointed to a tenured or tenure-track faculty position is eligible for sponsorship by Santa Clara University.   About Us: Santa Clara University is a comprehensive Jesuit, Catholic university located in California’s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master’s, Ph.D., and law degrees. EEO Statement Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as a qualified individual with a disability, or other protected category in accordance with applicable law. The University will provide reasonable accommodations to individuals with a disability. Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services  website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Shenzhen, China, The Chinese University of Hong Kong, Shenzhen The University now invites applications and nominations for: Professor /Associate Professor/Assistant Professor in Operations Management - The School of Management and Economics The School of Management and Economics at The Chinese University of Hong Kong, Shenzhen invites applicants for tenured/tenure-track positions in Business Analytics to begin fall 2021. Junior applicants should have (i) a PhD degree (by the time of reporting duty) in Business Analytics or related fields and (ii) high potential in teaching and research. Senior applicants for Associate and Full Professor positions are expected to have demonstrated academic leadership and strong commitment to the highest standard of excellence. We welcome applications from individuals with research interests in the broad domains of Business Analytics and relevant fields. Teaching requirements may include undergraduate, masters, and doctoral level classes. Materials including: a full curriculum vitae, two to three recent published or working papers, teaching evaluations, teaching and research statements, and at least three references should be submitted online at http://academicrecruit.cuhk.edu.cn/sme. To ensure consideration, applications should be received by November 5, 2020, however the search will continue until the positions are filled. Further information about the posts and the University can be acquired at talent4sme@cuhk.edu.cn.

San Diego, California, JOB SUMMARY Under the direction of the Director of Post Market Quality, the Sr. Quality Manager Complaint Investigations leads a team of Quality Engineers and Technicians and is responsible for the development, implementation and maintenance of processes associated with complaint investigations pertaining to the Alaris® infusion pumps. This individual will be responsible for the integrity of the complaint investigations and ensure that investigation conclusions are clear, supported, robust and compliant. This individual will establish best practices in complaint investigation processes for a large volume of complaints and associated root cause determination protocols and testing methodologies. Additionally, this individual must have strong analytical skills and effective communication across all levels of the company and demonstrate strong teamwork and collaboration across several functional areas to drive continuous product improvements.   Job Description DUTIES AND RESPONSIBILITIES Designs, implements, and maintains complaint investigation processes and procedures, including writing requirements and process documentation. Ability to solve complex problems by developing novel failure investigation test methodologies and associated processes and training materials. Serve as a Subject Matter Expert for complaint investigations which includes both internal functional support and external customer support with respect to complaint investigation findings and associated improvements initiatives. Provide complaint investigation and quality engineering expertise and consultation to significant / complex projects. Ensure timely completion of complaint failure investigations and communicate with management and team members as required to ensure appropriate actions are taken to maintain/restore timeliness goals. Ensure all complaint investigations failures have been adequately risk-assessed and initiate and champion new risk assessments as required. Performed audit remediation of the complaint process as part of on-going FDA compliance activities and 483 corrective actions. Own and/or lead investigations and root cause analysis efforts for Corrective and Preventive Actions (CAPAs) when necessary.  Develop, compile and present complaint investigation process summary metrics to Senior and Executive Management, as necessary. Communicates complaint investigation findings to appropriate personnel and escalates to Senior Management on critical issues as necessary. Contribute to product safety, product quality, and customer satisfaction related decisions (both data-based and risk-assessment-based decisions). Ensure complaint investigation documentation and records are complete and in compliance with regulatory requirements. Participate and support internal, external audits and inspections as needed. Performs other related duties and activities as required: project management, resource assessments, presentation creation and strategic planning. Manages and coordinates the complaint investigation team and associates who exercise responsibility for results in terms of investigation accuracy, completion time, and documentation.  Areas of responsibility include Customer Complaint Investigations and associated complaint investigation metrics. Implements processes for handling a large volume of complaints incoming through global locations, depot and field service records. Identifies and implements efficiency and compliance improvements to the complaint investigation process. Ability to link CAPA or other failure investigations to complaint records. Participates in external regulatory inspections. Ensures that pre and post-inspection activities are completed including record review, training, logistics, etc. Prepares responses to audit nonconformities for review by senior management with respect to complaint investigations. Assures all relevant complaints are escalated to Risk Analysis and/or Situational Analysis Provide guidance and mentoring to complaint investigation team to ensure investigation best-practices are implemented and utilized during complaint investigations of Alaris® infusion pumps     MINIMUM QUALIFICATIONS   Experience and Education BS/BA in Engineering discipline or related field. Experience leading and building a strong Failure Investigation or CAPA team. Professional certification is an advantage (e.g., CQE, CRE, Lean Six Sigma, Six Sigma Black Belt, etc) Minimum of 10 years of progressive experience leading failure investigation teams and demonstrated history of effective root cause determination in complex electro-mechanical, software-driven medical devices in a high-volume manufacturing environment. Must possess solid background of establishing new failure investigation processes, test protocols, and procedures.   Knowledge and Skills Effective oral and written communication skills targeted at all levels within the company.  Experience in supervision of or in working with a product/component failure analysis lab. Strong interpersonal skills including relationship building, conflict resolution, and verbal and written communication are essential in this collaborative work environment. Demonstrated ability to manage, develop and mentor exempt and non-exempt level personnel both inside and outside the department reporting structure. Demonstrated knowledge of implementing new test methods and associated validation strategy and documentation. Project management utilizing analytical, technical, and problem-solving skills.  Able to perform multiple complex tasks/projects and prioritize workloads and activities for large volumes of complaints. Strong organizational skills and demonstrated ability to meet tight deadlines in an environment of competing priorities. Excellent computer skills (Including but not limited to: Microsoft Office, Minitab, SAP, TrackWise) Extensive knowledge of FDA Quality Systems Regulations 21 CFR Part 820, Medical Device Reporting 21 CFR 803, Report of Corrections and Removals 21 CFR 806, ISO 13485 Quality Management Systems Medical Devices, ISO 14971 Risk Management. International Regulations for Medical Devices e.g. but not limited to: EU Medical Device Regulation (MDR), Canada SOR/98-282 Medical Device Regulations. Strong attention to detail with the ability to multi-task and handle multiple responsibilities simultaneously. Demonstrated ability to successfully interact with regulatory authorities at inspections regarding failure investigation activities (prior experiencing as failure investigation SME during inspections is a must).     Becton, Dickinson and Company is an Equal  Opportunity/Affirmative  Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Burbank, California, BURBANK WATER AND POWER GENERAL MANAGER Burbank Water and Power (BWP) is a not-for-profit utility owned by the citizens of Burbank, California. The Mission of BWP is to provide electric and water services to their customers in a safe and reliable manner while providing stable and competitive rates. Burbank is a Charter City that operates under a City Council-City Manager form of government. Burbank’s five-member City Council determines how BWP’s services are provided, including setting rates and approving services. Burbank is a full-service City, employing over 1,400 people. THE ORGANIZATION BWP operates out of three LEEDS Platinum Buildings and provides services to approximately 23,000 water customers and 55,000 electric customers in an urban center in greater Los Angeles. BWP has an annual budget of approximately $337 million and a system peak of 320 MW and annual water sales of 8,200,000 ccf. BWP operates one of the more technically sophisticated and reliable distribution systems in the nation (current availability is 99.999%). The utility was an early adopter of numerous smart grid-enabling technologies, including, Automated Metering Infrastructure (AMI), Meter Data Management (MDM), an Oracle customer information system (CCMB), an extensive dark fiber system and gigabit Ethernet broadband service, smart relays and reclosers, integrated automated dispatch, and predictive distribution system analytics. All of BWP’s largest customers and a large percentage of total load are on time-of-use rates. BWP owns and operates a diverse power portfolio, comprised of approximately 35% renewable including landfill gas, wind, solar, hydroelectric, and utility-scale energy storage resources. BWP’s goals are to become 60% renewable by 2030 and 100% Green House Gas-free by 2040. The utility manages much of its power supply needs through participation in the Southern California Public Power Agency (SCPPA). However, BWP also operates the 300 MW gas-fired Magnolia Plant, two small gas-fired steam generators, and one simple-cycle combustion turbine, as well as a 24/7 power trading operation. The utilities energy efficiency efforts saved a cumulative 12.2 MWh for its customers. The City of Burbank offers a unique customer composition that is dominated heavily by residential customers in number. However, 67% of BWP’s electric sales is gained from 3% of BPW’s customers, including commercial media giants (Disney, Warner Brothers, Nickelodeon, etc.) that require significant attention to power quality, reliability and renewable energy supplies. Burbank does not have any natural reoccurring water rights within Burbank and is 100%dependent on imported water purchased from the Metropolitan Water District. However, Burbank receives groundwater credits based on the amount of retail water sales by BWP. Using the groundwater credits, BWP pumps from wells in Burbank and then treats the water to remove volatile organic contaminants. Metropolitan Water District (MWD) is very dependent on water supply from the State Water Project and the Colorado River Aqueduct system which are facing vulnerabilities while MWD continues to have annual rate increases in the 3% to 5% range. BWP has rapidly expanded its recycled water system throughout Burbank, currently recycled water represents 16% of all water sales. Water sale growth is stagnant and cash reserves are on the low end. Burbank has a policy that requires the use of recycled water for targeted large irrigated landscaped areas and other industrial uses. BWP’s forecast for electric rate increases for the next four years is in the 1.5% to 2.5% range, while water rate increases are forecasted to be 6.5% to 7.5% per year for the next four years. Today, BWP’s electric rate is 3% lower compared to 2004 adjusted for inflation, and water rates are anywhere from 16% to 51% lower than neighboring utilities. BWP’s electric bonds are rated ‘Aa3’ by Moody’s Investor Service. Water bonds are rated ‘AAA’ with a stable outlook by Fitch Ratings. More information can be found at: https://www.burbankwaterandpower.com/ THE COMMUNITY Tucked between the Hollywood Hills and the Verdugo Mountains in the heart of Los Angeles County, the City of Burbank is a picturesque city with a small-town feel that belies its prominent position in the world of entertainment. Its excellent school system, extensive shopping, moderate year-round climate, tree-lined neighborhoods, proximity to ocean and mountains, and many parks make Burbank an excellent place to call home. Throughout its 100-year history, Burbank has embodied a forward-thinking city that provides a high quality of life and strong sense of community to its residents. Presently, Burbank maintains its long standing relationship with Warner Brothers and Disney and is now home to hundreds of media and related support companies such as ABC, Cartoon-Network Studios, Nickelodeon Animation, Clear Channel, and other post production, film processing, special effects, equipment rental and related businesses. As such, Burbank is happily referred to as the "Media Capital of the World." These iconic companies, along with the City’s theaters, restaurants, shops, nightspots, and festivals, attract nearly ten million tourists and visitors each year. Burbank’s diversified economic base provides full-time employment opportunities for approximately 150,000 individuals across a wide variety of industries including high tech, retail, finance/banking and hospital/medical. In addition, the City has 41 public parks and facilities, a public golf course, equestrian trails, bike paths, a weekly Farmer’s Market, outstanding municipal services, an innovative recycling program, and high performing schools. Named one of the nation’s 100 Best Communities for Young People in 2008 and 2010, the City was also ranked the 16th safest city to live in the United States in 2016 by BusinessInsider.com. The 17-square-mile Burbank community is a wonderful place to live, work, and play, but is also in near proximity to many other communities including Pasadena, Santa Clarita, Arcadia, La Canada Flintridge, Northridge, and Studio City. To learn more, visit: https://www.burbankca.gov/ REQUIREMENTS BWP seeks a General Manager (GM) who brings a compelling vision and strong leadership skills to ensure continued success and positive organizational progress and change. The GM sets the professional tone for the entire organization and is expected to consistently elevate performance metrics, financial results, and service delivery for the benefit of customers. He or she must also be an exemplary communicator able to effectively interact with employees as well as City, community, and industry partners. The GM must be a collaborative partner with other City departments and ensure City leadership is fully apprised of emerging financial and operational challenges and issues, as well as, trends, regulatory changes, and developing legislation. The GM will lead a 340-person workforce, many of whom are represented by organized labor. Direct reports to the GM include: • Assistant General Manager of Electric Services • Assistant General Manager of Power Supply • Assistant General Manager of Water Systems • Assistant General Manager of Finance • Assistant General Manager of Customer Service & Marketing • Assistant General Manager of Technology • Administrative Officer • Executive Assistant THE SUCCESSFUL CANDIDATE The ideal candidate will build upon BWP’s current record of safety, reliability, sustainability, and value and be forward thinking with the ability and desire to create momentum around shaping a utility of the future that embraces new ideas, technologies and sustainability. BWP prioritizes character, leadership skills, and strategic thinking on top of having utility-specific technical expertise. Candidates must possess a strong customer service and public service mentality, along with unquestionable ethics and integrity. The successful candidate must offer experience promoting diversity and managing a large, diverse workforce that includes the ability to foster strong labor relations. He or she must maintain meaningful employee engagement by empowering, delegating, inspiring, mentoring, and developing employees. He or she must also be able to foster an environment of service, collaboration and inclusion among different utility divisions, City departments, and within the community. The GM is expected to work as part of a team in a transparent and participatory environment. He or she must possess a proactive and compelling communication style that includes the ability to present complex industry matters to many different audiences including Board/Council members, other local government officials, community and business leaders, representatives of other agencies, industry peers, employees, and the public. BWP seeks candidates who are fiscally knowledgeable and able to establish, execute, and achieve the utilities’ annual budget and financial goals. Candidates who possess knowledge of water and power supply issues and those who can bring about operational excellence for effective and efficient utility operations are considered ideal. Candidates must possess any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance as determined by the City. COMPENSATION AND BENEFITS The annual salary range goes up to $294,839. The City of Burbank offers an excellent compensation and benefits program, which includes: CalPERS retirement: 2.5% at 55 for Classic PERS participants. 2% at 62 for new PERS participants. The City does not participate in Social Security. Deferred Compensation Program: 457 plan with City matching employee contributions up to $100/month. Retiree Medical Trust: The City contributes $100/pay period to a Retiree Medical Trust. Utility Retiree Medical Trust: Eligible to participate in the Utility Retiree Medical Trust and the City contributes half the required contribution. Retiree Health Savings (RHS): The City contributes $100/month. In addition, the cash out value of 50% of eligible leave balances will be deposited into the RHS account at separation. Cafeteria Plan: $350/month towards a Medical Plan plus additional medical premium if eligible. Total potential allowance up to $1,390 monthly for family CalPERS premiums. Dental Insurance: City paid family coverage. Vision Plan: City paid for employees only with option of adding dependents at additional cost. Auto Allowance: $374 per month. Executive Leave accrual rates (includes vacation and sick leave): 0 to 14 years of service: 316 hours/year 15+ years of service: 356 hours/year Option to cash out up to 350 hours per fiscal year in compliance with balance requirements. Holidays: 10 annually. Tuition Reimbursement: 75% up to $5,000 per fiscal year. Professional Development: City pays $75 per month. Life Insurance: City paid $100,000 policy. Accidental Death & Dismemberment (ADD) Insurance: City paid policy to cover loss of up to $102,000. Additional Benefits include: Employee Assistance Program (EAP), bilingual pay, military leave, short term/long term disability insurance, and City held ADD coverage specific to work accidents. TO APPLY Interested candidates should submit a cover letter and resume no later than August 17, 2020 to: jgallo@mfpllc.us Joyce Ann Gallo Mycoff Fry Partners LLC PO Box 1310, Conifer, CO 80433 (800) 525-9082 BWP is an Equal Employment Opportunity/ADA Employer

Wisconsin, If you are driven to succeed with a passion for the professional growth and development of others, our employee-focused company may have the right opportunity for you. Kapco Inc. is looking for a Quality Supervisor to oversee our Welding facilities at our Grafton, WI location. Kapco Core Values: Innovation, Attitude, Integrity, Impact, Accountability, and Safety Come Together at Kapco Video This is a skilled professional position that requires a BS degree in an engineering or analytical field preferred. 2 years minimum relevant experience in a Quality Leadership role in a manufacturing environment or equivalent is required. NDT, welding and metallurgical experience preferred. The ideal candidate for this position would be able to do the following: Manages, the Quality department and direct reports as outlined in the organization chart Prioritizes tasks as necessary to assure product adherence to applicable specifications/standards and internal requirements Manages and oversees all testing and inspections of parts, develops sampling and testing/inspection plans Performs interface with inspection and manufacturing personnel on technical issues, specification requirements, inspection methods and quality scheduling Collects and analyzes data for root cause determination and implements problem solving methodologies to improve process performance, quality performance, and compliance to requirements, improve customer satisfaction or improve efficiency Provides, metric and monthly report data for management as required. Responsible to champion required actions as assigned Responsible for internal Quality Management System and compliance to ISO 9001 Manages document control. Reviews and approves new and revised internal procedures, work instructions and documents within the Quality system to assure current regulatory, industry standards/specifications, certification and customer requirements continue to be achieved Responsible for managing, scheduling, and executing internal and external audits. Assures non-compliances with product, processes or procedures are identified, documented and corrected Manages non-conforming product, calibration, inspection, testing, and compliance of laboratory and QC processes and personnel Supports engineering efforts by participating in design and process development projects representing quality assurance and ensuring compliance to industry and customer requirements Maintains a working knowledge of government and industry quality specifications and standards Keeps management team abreast of significant issues or developments identified and supports actions being taken to assure corrections, prevention, and/or continual improvement Designs and implements training programs for quality personnel Investigates, non-conforming material and customer complaints regarding quality. Coordinates corrective, preventative, and continual improvement activities Travel as needed Other duties as assigned Kapco is setting new standards for innovation, efficiency, flexibility and quality in the metal stamping industry. We offer advancement opportunities, a goal-oriented compensation structure, excellent benefits including medical, dental, vision, 401(k), profit sharing, vacation, paid holidays, onsite wellness center, gym membership, and a secure future. If you like what you see…explore more! https://recruiting.ultipro.com/KAP1002KAPC/JobBoard/92a203ff-c5b3-414e-b209-47bac2421225/Opportunity/OpportunityDetail?opportunityId=1793c9ec-c8a1-4374-a5ba-55148296140c

INFORMS Journal on Applied Analytics, Volume 50, Issue 4, Page C3-C3, July-August 2020.

INFORMS Journal on Applied Analytics, Volume 50, Issue 4, Page ii-ii, July-August 2020.

INFORMS Journal on Applied Analytics, Ahead of Print.

INFORMS Journal on Applied Analytics, Ahead of Print.

INFORMS Journal on Applied Analytics, Volume 50, Issue 4, Page 225-238, July-August 2020.