Join us on Thursday, 8/21/25 at 1:00p EST for our August INSIGHTS webinar on technical lessons learned on the job!
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Nicholas McMillan, Lead Data Analyst and Business Intelligence Developer at Family & Children’s Services
Nicholas McMillan is a Lead Data Analyst and Business Intelligence Developer at Family & Children’s Services in Tulsa, Oklahoma. With a background that blends analytics, education, and social services, Nicholas brings a fresh, applied perspective to the technical challenges organizations face every day. He specializes in using data to improve care in complex human service systems, but his insights go far beyond social services—highlighting how social dynamics, messy realities, and “starting in the middle” show up in every analytics problem. Nicholas is a Certified Analytics Professional (CAP-X) and holds an M.S. in Business Analytics from the University of Tulsa.
Key Takeaways:
Technical challenges are rarely just technical — they’re rooted in the complex interplay between systems, people, and organizational dynamics.
Domain knowledge is essential — truly effective analytics starts with understanding the realities on the ground.
Analytics doesn’t start at the beginning — real-world problems often begin and end “in the middle,” and successful analysts learn to work through ambiguity, evolving data, and imperfect systems.