INFORMS Open Forum

Systems Analytics Global Leaders' Seminars: Online Seminar by Professor Chun-Hsien Chen (August 3, Wed)

  • 1.  Systems Analytics Global Leaders' Seminars: Online Seminar by Professor Chun-Hsien Chen (August 3, Wed)

    Posted 08-01-2022 23:46
      |   view attached

    Dear colleagues and friends,

    It is our great honor to have Professor Chun-Hsien Chen deliver the coming seminar on August 3 Wed 20:00 (HKT UTC +8) / 08:00 (UTC -4). The details of the seminar follow this message and are presented on the attached poster.

    For the upcoming seminars, please visit the website: For news and announcements, you are welcome to subscribe to the seminar series through the web link.

    We are looking forward to seeing you.



    Chun-Hsien Chen

    Director of the Design Stream, and
    Professor-in-Charge of the Design & Human Factors Laboratory,
    School of Mechanical & Aerospace Engineering,
    Nanyang Technological University

    Advanced Engineering Informatics


    Date and time:  Aug 3 (Wed), 2022, 20:00 HKT (GMT+8)  [Local time]
    Zoom link:       Zoom meeting ID: 939 6553 3071

    Seminar Title: 
    Design Informatics in Human-Centric Smart Product-Service Systems

    Technology, consumer sophistication and business globalization have led to a highly competitive business environment which demands faster new product (tangible or intangible) introduction and more complex and value-added, customized products. Since the primary role of product design is to bridge users and technological systems in contexts of product use, it is increasingly important to focus on human-centric concerns, such as understanding the users' behaviour, needs and requirements of different social and cultural segments. As these human-centric factors become more important in product design and development along with increasing complexity from technological advances such as networking and embedded technologies, multi-disciplinary information management becomes critical for achieving high product integrity. Yet, because of the complexity, uncertainty and cross-disciplinary nature of human and societal factors, formal mechanisms for incorporating these factors consistently into the product design and development process have not been well established. In this regard, Smart Product-Service System (Smart PSS) is emerging as an IT-driven value cocreation business strategy by integrating smart, connected products and its generated digitalized and e-services into a single solution to meet individual customer needs in a sustainable manner.

    Speaker bio: 
    Chun-Hsien CHEN is Associate Professor (tenured), Director of the Design Stream, and Professor-in-Charge of the Design & Human Factors Lab in the School of Mechanical & Aerospace Engineering, Nanyang Technological University, Singapore. He received his BS degree in Industrial Design from National Cheng Kung University, Taiwan, MS and Ph.D. degrees in Industrial Engineering from the University of Missouri-Columbia, USA. He has several years of product design & development experience in the industry. His teaching and research interests are design science in product design and development; engineering/design informatics for managing/supporting digital design & manufacturing; and human factors and management of human performance. He has more than 250 publications in these areas. Prof. Chen has served as a Technical Reviewer for National Science and Technology Awards (Singapore), National Research Foundation of Korea, The Knowledge Foundation (KK) HÖG 16 Project, Sweden, and a Judge for Pin Up Design Awards (South Korea), an Advisory Board member for ISTE (International Society of Transdisciplinary Engineering), an Advisory Committee member for the various international conferences held in USA, Europe, Brazil, China, Korea, Malaysia, Hong Kong and Taiwan. Prof. Chen has been appointed as Editor-in-Chief of Advanced Engineering Informatics (ADVEI), a SCI journal published by Elsevier (UK), since January 2013. Besides ADVEI, he is/was an editorial board member of Recent Patents on Engineering, Journal of Kansei, Heliyon, etc. He is/was a Shanghai Eastern Scholar (2011 – 2014), a Guest Professor of Tianjin University (since 2013), a Visiting Professor of National Cheng Kung University (2011), a Guest Professor of Shanghai Maritime University (since 2006), and Chaoyang University of Technology (2008 – 2010). He was appointed by China Institute of FTZ (free trade zone) Supply Chain, Shanghai Maritime University, as a Guest Chair Professor (2016 – 2020).

    Yong-Hong Kuo
    Assistant Professor
    The University of Hong Kong
    Pokfulam Road