Apologies for cross-postings.
Dear Colleagues and Students,
Episode 5 of the INFORMS Service Science Online Forum features the talk by Prof. Opher Baron (U Toronto Rotman) on the following topic: How would your operations change if AI could build a digital twin from your event logs-telling you what happened, what's next, what works better, and what you should do?
Time: Sept 22 2025, Monday, 10:00 – 11:00 AM EST
Zoom: https://temple.zoom.us/j/99724478192
Speaker: Opher Baron (U Toronto Rotman Distinguished Professor, and a cofounder and CEO of SiMLQ)
Abstract: We will start by defining management analytics along descriptive, predictive, comparative, i.e., comparing performance indicators under different interventions, and prescriptive analytics dimensions. We would then shortly discuss how ML&AI can help create digital twins of queueing systems. We will finish with a short demo of SiMLQ, see www.SiMLQ.com, a software that automates the visualization, Simulation, and optimization of Queueing processes.
Moderator: Prof. Guangwen Kong (Temple)
For more information, see our website https://sites.google.com/view/service-science-online-forum/, and our YouTube Channel https://www.youtube.com/playlist?list=PLCn8oCTLj5JEeIiA3_ATZp8gtlkWJCRpO.
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Renyu Zhang
Associate Professor
The Chinese University of Hong Kong
Hong Kong
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