INFORMS Open Forum

Leading Under Fire: Legal and Leadership Lessons from Cyber Crises

  • 1.  Leading Under Fire: Legal and Leadership Lessons from Cyber Crises

    Posted 10-02-2025 07:59
    Dear Folks:
    Greetings!
     
    In this Cybersecurity Readiness Podcast episode, I had the pleasure of engaging with Joshua Cook, a seasoned cybersecurity and privacy attorney, who has guided multinational corporations and mid-sized businesses through high-stakes cyber crises. Drawing on his experience as the first Global Cyber Counsel for a Fortune Global 500 company, Cook shares how he built a global cyber legal function from scratch and why legal teams must be engaged long before an incident occurs. Together, we explored the human, organizational, and legal dynamics of crisis leadership: from building attorney-client privilege into preparation, to developing muscle memory through tabletop exercises, to ensuring the C-suite speaks with one unified voice when every second counts. Anchored in the Commitment–Preparedness–Discipline (CPD) framework, the discussion underscores how legal, leadership, and security functions must converge to preserve trust and resilience in the face of relentless cyber threats.
    To access and download the entire podcast summary with discussion highlights -


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    Dave Chatterjee
    Adjunct Associate Professor
    Duke University
    Durham NC
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