Apologies for cross-posting.
Dear Colleagues and Students,
We are pleased to announce the finalists for the Service Science Best Paper Award Competitions. You are warmly invited to join their Award Presentations scheduled on Tuesday, October 28, during INFORMS 2025.
Best Student Paper Award Finalists (in alphabetical order; competition co-chairs: Weiwei Chen & Tom Tan)
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Hamid Arzani (UToronto), "Equity vs. Efficiency in Service Systems with Differentiated Demand" (TD05 2:45-4:00pm, Building A Level 3 A305)
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Nymphs Bandi (Stony Brook), "Bundling or Discounting? Field Experiments for Healthy and Unhealthy Food" (TA05 8:00-9:15am, Building A Level 3 A305)
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Angel Tsai-Hsuan Chung (UPenn), "Improving Access to Essential Medicines in Sierra Leone via Machine Learning" (TB05 11:00am-12:15pm, Building A Level 3 A305)
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Soonbong Lee (Yale), "Dynamic Matching with Post-Allocation Service and its Application to Refugee Resettlement" (TD05 2:45-4:00pm, Building A Level 3 A305)
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Zhikun Lu (NYU Shanghai), "The Value of Last-Mile Delivery in Online Retail" (TA05 8:00-9:15am, Building A Level 3 A305)
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Daksh Mittal (Columbia), "Data-Driven Stochastic Modeling Using Autoregressive Sequence Models: Translating Event tables to Queueing Dynamics" (TD05 2:45-4:00pm, Building A Level 3 A305)
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Jiaqi Shi (Columbia), "The Power of Static Pricing for Reusable Resources" (TD05 2:45-4:00pm, Building A Level 3 A305)
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Zhanzhi Zheng (UNC), "Unveiling Operational Processes: The Impact of Real-time Videos on Operational Outcomes" (TB05 11:00am-12:15pm, Building A Level 3 A305)
Best Cluster Paper Award Finalists (in alphabetical order; competition co-chairs: Guangwen Kong & Philip Zhang)
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Kashish Arora (CUHK), "A Structural Analysis of Freight Delays in the Indian Railway Network" （TA05 8:00-9:15am, Building A Level 3 A305)
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Anyan Qi (UTD), "Why the Best Machine May Not Be the Best: Incentivizing Human–Machine Collaboration" (TA05 8:00-9:15am, Building A Level 3 A305)
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Zhiyu Zeng (SJTU), "The Impact of Recommender Systems on Content Consumption and Production: Evidence from Field Experiments and Structural Modeling" (TC05 1:15-2:30pm, Building A Level 3 A305)
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Wenchang Zhang (IU Bloomington), "Information Provision in Platform Competition" (TC05 1:15-2:30pm, Building A Level 3 A305)
Best Socially Responsible Paper Award Finalists (in alphabetical order; competition chair: Muge Yayla-Kullu)
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Aydin Alptekinoglu (Penn State), "Achieving Rawlsian Justice in Food Rescue" (TB05 11:00am-12:15pm, Building A Level 3 A305)
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Priyank Arora (U of South Carolina), "Subsidizing Social Welfare Programs: Contracted Slots or Vouchers?" (TC05 1:15-2:30pm, Building A Level 3 A305)
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Evelyn Xiaoyue Gong (CMU), "How Not to Overpackage: AI for Sustainability in HelloFresh's Service Supply Chain" (TA05 8:00-9:15am, Building A Level 3 A305)
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Neda Mirzaeian (UTD), "Glass Half Full: Strategic Packaging Decisions and Environmental Outcomes" (TC05 1:15-2:30pm, Building A Level 3 A305)
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Yu Nu (U of South Carolina), "Using Digital Technology and Artificial Intelligence to Reduce Food Waste"
You may also find 5-minute videos of the finalists in our YouTube Channel: https://www.youtube.com/playlist?list=PLCn8oCTLj5JEeIiA3_ATZp8gtlkWJCRpO.
Winners of the Service Science Best Paper Award Competitions will be announced during the Service Science Section Business Meeting, at 6:45pm on Monday (October 27) in GWCC, Building A Level 4 A404. We look forward to seeing you all there.
Congratulations to all the finalists!
Best regards,
Weiwei, Tom, Guangwen, Philip, and Muge
Service Science Best Paper Award Competition Co-Chairs
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Renyu Zhang
Associate Professor
The Chinese University of Hong Kong
Hong Kong
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