(Apologies for cross-posting)
We are hiring OR Scientist in Amazon for Customer Service.
My team is in charge of planning the long term, short term and real time staffing of our Contact Centers. The problems we face are quite challenging not only because of the scale, but also because they combine Queuing Theory, Simulation and Optimization.
Graduating PhD students can apply here:
https://www.amazon.jobs/en/jobs/777037/operations-research-scientist
We also have an opening for graduates with a few years of experience:
https://www.amazon.jobs/en/jobs/914107/operations-research-scientist-ii
Interested students that who are attending Informs Conference should also send an e-mail to German Riano germanr@amazon.com with cc Lyle, Kimberly kimlyle@amazon.com .
Students interested in an internship over the summer should also send me an e-mail.
German Riano
Principal Research Scientist
Amazon.com
Seattle, WA