INFORMS Conference on Service Science (ICSS 2021) will be held all-virtual and free for you to attend from Aug. 10, 2021 to Aug. 12, 2021. We have made your participation extremely easy and simple. Here is the website that has the detailed program schedule: https://www.icss2021.servicescienceglobal.org/day-1-schedule/. You can simply click "enter xyz" to join a conference session (plenary talk or parallel session) listed on the program schedule. Note that each conference room will be open 10 minutes before its start time.
Here are the highlights of this conference:
- Tuesday (Aug 10), 8:00 AM - 8:50 AM (US EST), Paul Griffin, The Pennsylvania State University, "Healthcare Systems Science: Are We Solving the Right Problems?";
- Tuesday (Aug. 10), 8:00 PM -8:50 PM, Fei-Yue Wang, Institute of Automation, Chinese Academy of Sciences, "Federated Services in CPSS: From Parallel Services to Services Intelligence via Digital Twins and Smart Contracts";
- Wednesday (Aug. 11), 8:00 AM -8:50 AM, Jerome Jourquin, Susan G. Komen, "How Patient Advocacy Organizations Can Facilitate Systems Design, Implementation, and Adoption to Improve Patient Outcomes";
- Wednesday (Aug. 11), 8:00 PM -8:50 PM, Zhibin Jiang, Shanghai Jiao Tong University, "Capacity Allocation of Production Service Systems under Service-oriented Manufacturing (SOM) Paradigm";
- Thursday (Aug. 12), 8:00 AM - 8:50 AM, Fabio Sgarbossa, Norwegian University of Science and Technology, "Intelligent automation for smart service in hospitals";
- Thursday (Aug. 12), 8:00 PM - 8:50 PM, Ming-Hui Huang, Editor-in-Chief, Journal of Service Research, National Taiwan University, "Female Advantage from Artificial Intelligence";
- One Best Conference Paper Competition, Two Best Student Paper Competition, and 19 other parallel sessions, covering a variety of research topics.
Enjoy the conference!
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Robin Qiu
Professor
Penn State (The Pennsylvania State University)
robinqiu@psu.edu
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