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California, This position is for the Manager, Technology in the Customer Service Division at Burbank Water and Power. This position will report directly to the Assistant General Manager of Customer Service and will be responsible for defining a strategic technology roadmap to improve the customer experience for BWP’s customers. This includes maintaining and implementing technology related to the utility Customer Information System (CIS), Meter Data Management System (MDMS), online payment and utility usage portals. This position is also expected to lead the efforts in implementing business process improvements to gain efficiencies within the division and overseeing system training and documentation. Under general direction, to plan, supervise, and manage an operational technology (OT) or information technology (IT) section or division for the utility or City; to plan, coordinate, direct, design, build, configure, maintain, enhance, and decommission systems and technology; and perform related duties as required.   Essential Functions   Plans, organizes, directs, designs, and manages the architectural planning, development, and implementation of complex operational technology programs and projects, including complex systems, procedures, standards, and policies; manages multiple OT and/or IT critical business and infrastructure systems for a modern utility and City, such as, but not limited to Geographic Information Systems (GIS) and other geospatial technology, Customer Information Billing Systems (CIS), Advanced Metering Infrastructure (AMI), Supervisory Control and Data Acquisition (SCADA) systems, Industrial Control Systems (ICS), critical communication networks, fiber optic, municipal wireless and broadband services, Enterprise Resource Planning (ERP) solutions, and Digital Experience (DX) solutions; manages and provides strategic and tactical oversight for physical and cyber security risk management programs and compliance standards, such as, but not limited to National Institute of Standards and Technology (NIST), North American Electric Reliability Corporation – Critical Infrastructure Protection (NERC-CIP), Payment Card Industry (PCI), Service Organization Control (SOC), physical and electronic security controls, identity and access managements, and incident response and recovery; serves as trusted business partner and advisor to other City departments and business units for the delivery of technology and cyber-security solutions; drives the resolution of issues regarding applications, technology services, communications networks, control systems, computer systems, and/or data storage systems; directs enterprise data architecture, integration, and data pipeline strategy; enforces compliance and safety standards applicable to the operation of a modern utility and City; drives lifecycle management of a vast array of digital products and systems; participates in various project teams and agile teams, overseeing technical staff resource allocation and scheduling; ensures the creation of technical documentation; prepares and maintains records, reports, and project specifications; drives continuous process improvements leveraging Lean Six Sigma and Scaled Agile practices to ensure stakeholder satisfaction; leverages Design Thinking principles to develop customer empathy, engages in creative problem solving, and drives digital product innovation; coordinates projects with contractors, vendors, service providers, and outside agencies regarding project requirements, cost effectiveness, and quality assurance; ensures coordination of all operational systems; manages a variety of administrative duties including budgeting, cost control, and purchasing; supervises, trains, and evaluates employees; makes effective recommendations regarding hiring, promotions, and transfers; effectively recommends disciplinary action as needed, up to and including termination; drives on City business.   Minimum Qualifications   Employment Standards:   Knowledge of principles and practices of organizational leadership and business administration; principles and practices of OT or IT management; physical and cyber security policies, standards, procedures, and related infrastructure and data analysis; computer architecture and application infrastructure; data integration platforms, architecture, and design; contemporary technology standards, hardware, software, cloud platforms, frameworks, and software development; system administration, including the configuration and administration of networks, firewalls, routers, switches, and intrusion detection and prevention; design and maintenance of industrial controls systems (ICS) and automation systems; principles and practices of design and development of wireless mesh and mission-critical communication networks and infrastructure specific to a utility and commercial internet service provider networks; utility specific critical infrastructure systems such as CIS, AMI, geospatial technology and SCADA systems; wide area, wireless, and fiber optic network systems; business applications, such as, but not limited to ERP, Enterprise Service Bus (ESB), Service-Oriented Architecture (SOA), Application Programming Interface (API), and web services; contemporary data, process integration, and data management solutions; contemporary operating platforms, cloud technologies, and enterprise software applications relative to a modern computing infrastructure; contemporary programming languages; compliance standards and practices such as NERC-CIP, NIST, and International Electro-Technical Commission (IEC); common principles and frameworks, such as, but not limited to, Information Technology Infrastructure Library (ITIL) and Scaled Agile Frame (SAFe); principles and frameworks of Agile and Waterfall project management; principles and practices of Lean Six Sigma; principles and practices of Customer Centric Design Thinking; principles and practices of Digital Product Management; principles and practices of project management, budgeting, and effective cost control; principles and practices of sound personnel management and supervision; sound writing, spelling, grammar, and punctuation. Skill in developing leadership and fostering a teamwork environment; exercising independent judgement and decisions based on standard policy and procedures.  Ability to conceptualize long-term business goals and develop and manage paths to accomplish those goals; organize and prioritize tasks; plan, create, and follow complex and detail-oriented project plans and documentation; analyze complex administrative and technical problems and develop effective solutions; troubleshoot hardware and software issues; demonstrate strong organizational, analytical, and problem-solving skills; lead, coach, instruct, and motivate employees; analyze, comprehend, and apply administrative, departmental, and City policies, procedures, and regulations; communicate effectively, both orally and in writing; prepare clearly written reports, and other documents, diagrams, and presentations; lead a diverse group of technical and non-technical professionals; establish and maintain effective working relationships with officials, supervisors, fellow employees, contractors, vendors, service providers, and the public.  Education/Training:  Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance as determined by the City. Example combination includes, but is not limited to graduation from an accredited college or university with a bachelor’s degree in computer science, information technology, electrical engineering, finance, business management, or a closely related field and seven years of professional experience in technology and cyber security management and familiarity with industrial control systems, including at least three years at a supervisory level. License & Certificates:  A valid California Class “C” driver’s license or equivalent at time of appointment. All required licenses and certificates must be maintained throughout employment in this classification.   Supplemental Information   Desirable Qualifications : Certifications, such as, but not limited to Project Management Professional (PMP), Project Management Institute Agile Certified Practitioner (PMI-ACP), Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Information Security Manager (CISM), Cybersecurity and Infrastructure Security Agency (CISA), SAFe Program Consultant (SPC), Scrum Master, Lean Six Sigma Green Belt, Design Thinking, and Agile project/program management methodologies.

Abu Dhabi, United Arab Emirates, NYU Abu Dhabi , in partnership with  NYU Stern , invites applications for tenured or tenure-track open-rank faculty positions in the field of Information Systems for the  Stern School of Business at NYU Abu Dhabi  (Stern at NYUAD). We seek scholars of the highest caliber who are committed to transformative teaching and innovative research, and who embody the global society in which we live. Applicants should be able to demonstrate a strong commitment to excellence in scholarly research and teaching across various IS-related fields, including (but not limited to) AI, Data Science, Machine Learning, Big Data, Computational Social and Network Sciences, Digital Marketing, Digital Strategy, Digital Transformation, Sharing Economy and FinTech.  Associate and Full professor applicants should have a proven track record of exceptional scholarship and strong teaching abilities, as well as of institution building, mentorship and service. Responsibilities include conducting rigorous academic research and teaching/developing core and elective courses across a broad range of IS-related areas of expertise. Stern at NYUAD  offers world-class compensation and benefits packages, and a competitive teaching load. About  Stern  at NYUAD In 2023, NYU Abu Dhabi and NYU Stern entered into an agreement to create the  Stern School of Business at NYU Abu Dhabi  (Stern at NYUAD), an extension of NYU Stern in the emirate of Abu Dhabi.  Stern at NYUAD  will leverage NYU Stern’s leadership in business education and research, and NYU Abu Dhabi’s established academic excellence and local expertise, to offer world-class business programming in the heart of the UAE that will reach all business centers of the world. About NYU Stern NYU Stern School of Business was established in 1900 as one of the first business schools in the United States. Located in Greenwich Village and deeply connected with the dynamic global business city for which it is named, NYU Stern is one of the world’s premier management education schools and research centers. It has an internationally diverse faculty and student body, a broad portfolio of programs at the graduate, undergraduate, and executive levels, and a welcoming community that inspires its members to embrace and lead change in a rapidly transforming world. Working for NYUAD NYUAD offers competitive salaries and working conditions, including a comprehensive benefits package designed to help make Abu Dhabi your home. This starts with a generous relocation allowance to ensure a smooth transition to Abu Dhabi, followed by a competitive salary, housing benefits, and transportation allowance; educational assistance for your dependents; access to health and wellness services, and more. NYUAD is committed to faculty success throughout the academic career trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority. More information on benefits for you and your dependents. Qualifications This position requires a Ph.D. (or assurance of its completion before the start of the appointment) in Information Systems, Data Science, Computer Science, or related fields. Application Instructions To apply for this position, please submit the following items: Cover Letter Curriculum Vitae (CV) Teaching Statement Research Statement Recent teaching evaluations (if available) Up to three (3) representative publications Names and email addresses of three (3) individuals who will provide reference letters (Each referee will be contacted to upload their reference letter via Interfolio). Senior candidates may delay naming references sent until they are contacted by the committee.  Materials must be submitted prior to  November 1, 2023,  to receive full consideration. For questions about this position, please email  nyuad.academicrecruitment@nyu.edu . Equal Employment Opportunity Statement NYUAD is committed to equality and is an equal opportunity employer. We encourage applications from candidates who will enrich and contribute to the cultural and ethnic diversity of our university. We particularly welcome applications from members of traditionally underrepresented groups, women, and UAE nationals. Our commitment to Inclusion, Diversity, Belonging and Equity Multidisciplinary research and exceptional teaching in a highly diverse and inclusive campus community are hallmarks of the University’s mission. Visit our website for more information on NYUAD’s commitment to IDBE and how these values are fundamental to our mission. Join  Stern at NYUAD , an exceptional place for exceptional people. @WorkAtNYUAD #nyuadfacultycareers

Raleigh, North Carolina, Job Summary The Strategy and Services Division is responsible for leading corporate strategic planning efforts for the company and providing value-added services to ElectriCities’ member electric utilities. The Division provides a range of services to ElectriCities members and is responsible for assessing members’ ability to provide competitive retail offerings and identifying strategic areas of need for Members in providing these offerings. While monitoring the effectiveness of our Members retail offerings through a variety of surveys and data collection, the division also develops programs to augment the efforts of the Members where there are gaps. The Division advocates for action amongst the Members through strategic messaging that is conveyed through conferences, training, regional meetings, and other outreach. The Manager, Grid Innovation is responsible for the provision of technology solutions for ElectriCities members. This role will collaborate with departments in the Strategy and Services Division and across ElectriCities to ensure that the technology programs that are provided to our members address industry challenges. This role has supervisory responsibilities over the Grid Innovation Department Primary Responsibilities Advise the Chief Strategy Officer on industry trends related to electric utility technology, and renewable and clean energy programs. Maintain overall responsibility for the development, maintenance, and execution of the Member Services Strategic Technology Roadmap (STR). Work with consultants for input on technology trends and develop ElectriCities’ position on retail customer trends and segmentation. Develop, lead, and execute ElectriCities’ technology programs, to include product definition and customer requirements, proposal development, contract origination and management, and customer service and satisfaction. Manage the program definition, roll out, and assessment of existing and new Member Services technology and renewable programs, which include Advanced Meter Infrastructure (AMI), Customer Information Systems (CIS), financial systems, Geographic Information Systems (GIS), retail revenue enhancement, retail renewable programs, distributed energy resource programs, and other technology solutions. Maintain overall responsibility for renewable energy strategy: Oversee compliance with all aspects of the North Carolina Renewable Energy and Energy Efficiency Portfolio Standard (REPS). Manage origination of all renewable energy contracts. Advise Power Agency Participants on issues related to customer-owned renewable generation, including net metering. Assist in the development of renewable energy policy positions. Research, establish, and implement distributed energy resources (DER) programs. Lead efforts for developing multi-utility federal and state grant proposals for ElectriCities members in the areas of technology deployment. Manage and promote ElectriCities’ North American Electric Reliability Corporation (NERC) compliance program on behalf of Non-Power Agency Members of ElectriCities. Maintain the responsibility for the completion of all documentation and forms necessary to ensure that ElectriCities’ members are compliant with all required NERC standards. Lead and/or provide assistance to various teams comprised of Members’ staff and internal staff. These teams include the Operations Standards Team, Utility Directors Advisory Committee, ElectriCities conference planning teams, and various vendor user groups. Establish and maintain relationships with various industry partners, academic partners, and member organizations such as Utility Analytics Institute, E4 Carolinas, Universities, etc. Provide input on technical training for Members based on needs and requests. Topics could include electricity 101, distribution equipment, smart grid, billing systems, and other topics as requested by Members. Develop and maintain department business plan and budget projections and maintain responsibility for adhering to department budget. Provide managerial leadership for the Grid Innovation Department, and manage all issues related to budget, business plan, and personnel management. Foster an environment of teamwork in order to effectively coordinate with other ElectriCities departments and personnel. Perform other duties as may be assigned. Job Requirements Physical Requirements The Manager, Grid Innovation must maintain the physical condition necessary to perform tasks in an office setting such as operating a personal computer, keyboard, and other peripheral equipment. Frequent travel within the state of North Carolina and periodic travel within the U.S. for training and development purposes is required. Controls The employee is directly accountable to the Chief Strategy Officer who will have supervisory and administrative oversight. The employee’s success depends upon close coordination and cooperation with several key groups, including city managers and utility directors, and other departments within ElectriCities. This position is exempt from the overtime provisions of the fair labor standards act. Qualifications An undergraduate degree from a four-year college or university. A degree in Engineering, Mathematics, the sciences, Computer Science, or equivalent and 5 years of related utility or business experience is required. An advanced degree along with a balance of technical, program management and business skills are preferred. The ability to work with the staff of members, trade associations, and public power staff. The individual should also be self-motivated and able to complete work without supervision, and independently create programs to aid the Members. The ability to communicate clearly in written and verbal form. Strong strategic and tactical analytical capabilities, including the ability to develop and manipulate financial models, the ability to diagnose and implement solutions for members, and the ability to assess the impact of specific programs for members. Willingness to travel to Member cities and other locations, as needed. Some overnight travel will be required. Flexibility and willingness to work outside of normal business hours is required. The capability of providing managerial leadership to a professional staff. We offer challenging and rewarding careers in a family-friendly culture, a competitive compensation, benefits, and rewards package, as well as career development opportunities. ElectriCities is an Equal Opportunity Employer. About ElectriCities ElectriCities of North Carolina, Inc., is the membership organization that provides power supply and related critical services to over 90 community-owned electric systems in North Carolina, South Carolina, and Virginia—collectively known as public power. ElectriCities manages the power supply for two power agencies in North Carolina and provides technical services to assist members in operating their electric distribution systems. ElectriCities also helps these locally owned and operated public power providers thrive today and in the future by delivering innovative services, including legislative, technical, communications, and economic development expertise.

Atlanta, Georgia, Operations Research Scientist Atlanta, Georgia (Contractor Position) Norfolk Southern (NS) IT Operations Research Scientists develop, enhance, productionize and support advanced analytical models and complex algorithms to improve operating efficiency, reduce cost and increase revenue. They are an integral part of NS digital transformation strategy, supporting all aspects of the business at Norfolk Southern. They directly affect safer and more efficient train operations resulting in tangible productivity gains and possess broad knowledge of latest advancement in Operations Research, Machine Learning, and Software Development. They are agile in nature with the ability to multitask and are a self-starter who can manage vertically and horizontally. They collaborate with internal business partners, external vendors, and IT teams in identifying business requirements, collecting and performing data analysis, developing and deploying OR tools and optimization systems, and generating reports to address business needs. They are pragmatic scientists who are devoted to continuous improvement of NS operations and service. They lead projects and provide guidance to junior team members. They are experienced modelers or subject matter experts in their fields. Preferred Background and Skills A graduate degree (Ph.D. preferred) in operations research, industrial engineering, machine learning, computer science, statistics, or a related engineering and management discipline from an accredited University in the US Strong analytical abilities and problem-solving skills Experience of optimization model development with a commercial optimization solver, such as, CPLEX, Gurobi Experience of heuristic, algorithm, meta-heuristic development SQL and relational databases knowledge Ability to communicate effectively through oral presentations and written reports Good interpersonal skills Knowledge and experience in Java and Python/R Ability to work in LINUX platform Knowledge of commercial simulation software, e.g. AnyLogic Experience with statistical, machine learning and deep learning models, exploratory data analysis, and model deployment to solve business problems Agile development knowledge is a plus Candidates with experience in transportation industry are preferred This position is offered on a contract basis in Atlanta, Georgia. Rate is commensurate with education and work experience. Please contact Edward Lin (edward.lin@nscorp.com) if you have any questions.

Boston, Massachusetts, Manager, Application & Emerging Technology (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, Boston, MA. Support clients with design to integrate new technologies, skills, and processes so they can get the most out of their technology, investment and drive business results and innovation. Create high impact software assets that drive business solutions from strategy through build to support and maintenance. Help clients solve their complex business issues from strategy to execution. Advise clients to identify and prioritize emerging technologies. Lead and manage testing and quality efforts on large, complex, multi-year and multi-million dollars projects. Support and advise user acceptance tests and production acceptance tests upon go-live. Supervise and coach professional teams. Work collaboratively to solve clients biggest challenges. 40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m. MINIMUM REQUIREMENTS : Must have a Bachelor's degree or foreign equivalent in Computer Engineering, Business Administration, Information Systems, Engineering, Computer Science, or a related field, plus 5 years of related work experience. In lieu of a Bachelor’s degree, the employer will accept 2 additional years of work related experience. Must have at least one year of experience with each of the following: - Using agile delivery methodologies and tools like Kanban, Scrum, JIRA, QTest and other automation and performance tools to define test management processes; - Assessing current state test data management solutions and recommending industry best practices, approach and tools; - Defining testing backlog for functional, integration, automation and performance testing for legacy systems modernization; - Defining regression test strategy for API testing and automate them as possible; and, - Defining Test Strategy and approach to Guidewire’s Data Migration testing that utilizes GW Proprietary Migration tools such as PMT. 80% telecommuting permitted. Must be able to commute to the designated local office. Domestic and/or international travel up to 80% is required. Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com , specifying Job Code MA3833 in the subject line.

Strategy Science, Ahead of Print.

Strategy Science, Volume 8, Issue 3, Page C3-C3, September 2023.

Strategy Science, Ahead of Print.

Strategy Science, Ahead of Print.

Strategy Science, Ahead of Print.