Dr. Marco Bijvank is an Assistant Professor of Operations and Supply Chain Management at the Haskayne School of Business, University of Calgary. He holds an M.Sc. in Business Mathematics and Informatics (graduated Cum Laude) and a Ph.D. from the VU University Amsterdam. He has been a visiting scholar at Aarhus University, Denmark, post-doctoral researcher at the University of Montreal, and Assistant Professor at the Rotterdam School of Management, Netherlands. The two main research interests of Marco Bijvank are supply chain management (in particular inventory management and retail operations) and healthcare operations (in particular emergency department operations). However, he also has an interest in pricing and revenue management. His research is supported by various grants from the University of Calgary and NSERC.