INFORMS Open Forum

What analytical tools or methods are available to investigate the root cause of a business problem? Thank you. 

Would these two be useful to you?

https://online.hbs.edu/blog/post/root-cause-analysis
https://link.springer.com/article/10.1007/s10845-022-01914-3

The first outlines how you can do that in a more qualitative way and reminds me of the business or social science essays I wrote a long time ago.

The second link discusses data-driven approaches to root-cause analysis in manufacturing. While it may not directly relate to your current problem, the references included can potentially assist in developing customized solutions for your client.

What analytical tools or methods are available to investigate the root cause of a business problem? Thank you. 

What analytical tools or methods are available to investigate the root cause of a business problem? Thank you. 

Root cause analysis of which business problems?   A manufacturing excursion, demand estimate failure, no shows for shift work, etc.?  A starting point is always understanding the business situation, second is a model that captures the complexity of the business situation.  Methods to do this are well established in Industry - typically don't make it into the literature.

What analytical tools or methods are available to investigate the root cause of a business problem? Thank you. 

What analytical tools or methods are available to investigate the root cause of a business problem? Thank you. 

What analytical tools or methods are available to investigate the root cause of a business problem? Thank you.