The safety and well-being of all conference participants is our highest priority. Given that the Covid-19 has become a worldwide pandemic, ICSS program committee decided to postpone the conference from July 6-9, 2020 to Dec. 19-21, 2020. With no sign of ending of this pandemic, we plan to have a live, all-virtual conference.
Please contribute your papers or abstracts (deadline for submission: Sept 30, 2020) and plan to attend the conference virtually, Dec 19-21, 2020. The conference will be open to anyone who is interested in participating in the conference virtually. An accepted paper (for a small fee) will be included in the conference proceedings, indexed by CPCI.
General Information and Inquiry
General Inquiry, icss2020@easychair.org
Questions about submissions should be emailed to Prof. Weiwei Chen, wchen@business.rutgers.edu
Important Dates
- Sept 30, 2020 Deadline for submission of abstracts (1 page), full (6-8 pages) or short (4-5 pages) papers
- Oct 31, 2020 Acceptance/Rejection notification
- Nov 20, 2020 Final camera-ready papers and copyright transfer form
Conference Scope and Theme
2020 INFORMS Conference on Service Science (ICSS 2020) program committee is committed to organizing a quality program with diverse participants who will share their visions, knowledge and experience in Service Science Research, Education, and Applications. The conference theme is AI and Analytics for Public Health, aimed at promoting the development of healthy and strong communities where they live, work, learn and play, and protecting the health of people and the communities, nationally and internationally.
This conference presents an excellent opportunity for you to present your Service Science related research, education, and implementation work, to learn about the emerging technologies and applications, and to network with international leaders and professionals in the field. We sincerely invite you to submit a paper/abstract.
Abstract or Paper Submission/Areas of Interest
Abstracts or Papers are welcome in any area of Service Science Research and Applications including but not limited to:
- Service Management, Operations, Engineering, Design, Innovations, and Marketing
- Smart Cities, Sustainable Systems, IT and Service System Analytics, and Self-service Systems
- Public Health Service, Policy, Administration, Response, and Systems
- Smart and Intelligent Service, Healthcare Analytics, FinTech, Learning Analytics, and Others
- Big Data, Machine Learning, Artificial Intelligence, and Data-driven Decision Making
- Systems Modeling, Management, and Simulation in Manufacturing, Supply Chain, Logistics, and Others
- AI, Data Analytics, and Data-driven Applications in Health, Energy, Finance, Transportation, Sport, Governmental/Public Services, etc.
Submission & Publication
The conference welcomes submissions of both original, unpublished research (full paper, short paper, or abstract) or published work (abstract only). All submissions must be written in English, at most eight pages long (including figures, tables, and references) and submitted as a word or PDF file through the conference paper submission website: https://easychair.org/conferences/?conf=icss2020. All full paper submissions will be peer reviewed. Accepted full and short papers will be published in the conference proceedings and indexed by CPCI (Web of Science).
All-virtual Format Presentation
During the conference period, live sessions will be virtually hosted only for keynote presentations. We plan to have 3 to 4 live, all-virtual keynote presentations a day. Live Q&A will be encouraged.
We will organize sessions based on subject as usual. However, no live sessions will be hosted during the conference period. We will ask for a pre-recorded presentation from each paper. All recorded presentations will be posted on the conference website, grouped by subject, with an author index. Discussions will be encouraged offline.
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Robin Qiu
Professor
Penn State (The Pennsylvania State University)
robinqiu@psu.edu------------------------------