CATONSVILLE, MD, August 23, 2021 – Research studies show that Black patients can be subjected to wait times 30% longer than other patients at doctors' offices and other healthcare facilities, leaving little doubt about the biased nature of healthcare scheduling systems. New research in the INFORMS journal Manufacturing & Service Operations Management has identified factors that contribute to this racial disparity and found ways to create parity among all patients.
Click here to read the full press release.
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Ashley Smith
Public Relations Specialist
INFORMS
Catonsville MD
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