INFORMS Open Forum

2016 IBM Service Science Best Student Paper Award Competition

  • 1.  2016 IBM Service Science Best Student Paper Award Competition

    Posted 11-30-2016 19:30

    We are pleased to announce the winners of the 2016 IBM Service Science Best Student Paper Competition: 

    First place:

    • Hamsa Bastani, Stanford University, USA, “Online Decision-making with High-dimensional Covariates”

    Second place:

    • Leela Nageswaran, CMU, USA, “Queues with Redundancy: Is Waiting in Multiple Lines Fair?”

    Third place:

    • Ashish Kabra, INSEAD, France, “Bike-share Systems: Accessibility and Availability”

    Finalists:

    • Tarek Abdallah, NYU, USA, “On the Benefit (or Cost) of Large-scale Bundling”
    • Serkan M. Akturk, TAMU, USA, “Managing Consumer Return Abuse and an Assessment of Technology-Enabled Countermeasures”
    • Nasser Barjesteh, University of Chicago, USA, “Speedup and Slowdown in Multi-Class Service Systems with Returns”
    • Hamsa Bastani, Stanford University, USA, “Online Decision-making with High-dimensional Covariates”
    • Alireza Boloori, ASU, USA, “Data-Driven Management of Post-Transplant Medications: An APOMDP Approach”
    • Hainan Guo, City University of HK, China, “Simulation Optimization for Medical Staff Configuration at Emergency Department in Hong Kong”
    • Swati Gupta, MIT, USA, “An Efficient Algorithm for Dynamic Pricing using a Graphical Representation”
    • Ashish Kabra, INSEAD, France, “Bike-share Systems: Accessibility and Availability”
    • Monireh Mahmoudi, ASU, USA, “Embedding Assignment-Routing Constraints through Multi-Dimensional Network Construction for Solving Multi-Vehicle Routing with Pickup & Delivery Time Windows”
    • Ruslan Momot, INSEAD, France, “The Use and Value of Social Network Information in Selective Selling”
    • Leela Nageswaran, CMU, USA, “Queues with Redundancy: Is Waiting in Multiple Lines Fair?”
    • Siddharth Prakash Singh, CMU, USA, “Evaluating the First-mover's Advantage in Announcing Real-time Delay Information”
    • Hang Ren, University College of London, UK, “Managing Service Systems with Unknown Quality and Customer Anecdotal Reasoning”
    • Guihua Wang, University of Michigan, USA, “Using Patient-centric Quality Information to Unlock Hidden Health Care Capabilities”
    • Zheng Zhang, University of Michigan, USA; Shanghai Jiao Tong University, China, “Appointment Scheduling and the Effects of Customer Congestion on Service”

    Congratulations to the winners and the finalists.

    We would like to express our sincere gratitude for IBM’s continued support, sponsoring this competition. We thank all student participants from universities around the world. We highly appreciate the support, hard work, and dedication from the award committee

    • Richard Larson, MIT
    • Paul Maglio, UC - Merced
    • Aly Megahed - IBM Almaden Research Center
    • Robin Qiu – Penn State
    • Roland Rust – University of Maryland
    • Ray Strong - IBM Almaden Research Center
    • Wei Zhang – Tianjin University
    • Yingdong Lu - IBM
    • Ming-Hui Huang – National Taiwan University

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    Robin Qiu
    Professor and Award Committee Chair
    Penn State (The Pennsylvania State University)
    robinqiu@psu.edu
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