The Manufacturing & Service Operations Management (M&SOM) Service Management SIG (Special Interest Group) invites nominations for the best published paper(s) on service management.
This year’s Best Paper Award Committee comprises: Martin Lariviere (Chair), Laurens Debo, Diwas KC, Marcelo Olivares and Yong-Pin Zhou.
Nominations for this award will be accepted until June 1, 2017. Beyond being on the topic of service operations (broadly defined), nominations should meet the following criteria:
- Published in a peer-reviewed journal.
- Appeared in print (not merely as an “article in advance”) after January 1, 2014.
- Written in English.
Nominations should be mailed to the Award Committee (MSOMServiceSIG@gmail.com) and will be handled as confidential input to be used only for the purposes of this award. Self-nominations are accepted. Each nomination should contain the following:
- Name, affiliation and email address of the nominator(s).
- Bibliographic reference of the nominated paper, and a PDF file with the paper.
- Statement of support for the nomination – the nominator(s) should discuss the significance of the paper’s current and future contribution to the theory and practice of service management and deserving a Service Management best paper award. A typical nomination is on the order of 1 page.
The Awards Committee will use the following criteria in judging:
- The extent to which the contribution advances the state of the art of Service Management research.
- The originality of the ideas or methods.
- The new areas of application it opens.
- The degree to which existing theory or method is unified or simplified.
- The clarity and excellence of the exposition.
- The degree to which the paper will contribute to future applications, or otherwise improve professional practice.
Using the above criteria the committee will run a process to select the winner of the award.
The award will be presented at the M&SOM Business Meeting at the INFORMS Annual Meeting in Houston. The authors of the Best Paper will receive a $500 cash award and a commemorative plaque or certificate.