Volunteer Opportunities

Open Volunteer Opportunities


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There are no projects seeking volunteers at this time, please check back later.

Sampling of Projects Currently in Progress

Note:These projects are currently in progress and are no longer seeking volunteers. Please view the following to exemplify the wide variety of projects from nonprofit organizations that benefit from the work Pro Bono Analytics volunteers. 


Collateral Repair Project
 is a grassroots effort to bring much-needed assistance to refugees and other victims of war and conflict—those commonly referred to as “collateral damage.” They seek to repair some of this damage and, through these efforts, foster peace and reconciliation. They are seeking volunteer analytics help to evaluate their data and process for best managing their nearly 2,000 refugee families. They are interested in the possibility for constructing a data warehouse system and improving their processes for efficiency.

I AM MENtalityYouth Empowerment Project (https://www.iammentality.com/) provides mentoring and leadership development opportunities for male youth, ages 7-18, in Baltimore City and surrounding counties.  The organization offers at-risk youth support in leadership skills, conflict resolution, anger management, financial literacy, professionalism, health and wellness, effective public speaking, character building and other life skills. The program uses a variety of services -- individual and family counseling, peer-to-peer support groups and mentoring, and academic tutoring – to reach and help these boys.  I AM MENtality is looking to Pro Bono Analytics volunteers for help in identifying, collecting and analyzing data to support its mission, in  particular:

  • Identifying and selecting outcome measures and models suitable for demonstrating the effectiveness of its programs.
  • Determining any additional variables necessary for those models.
  • Determining which, if any, data currently collected (as manual records) would be useful for documenting outcomes.

Volunteer Request Form - I AM MENtality


ARTS EVERY DAY (www.artseveryday.org) is working with Baltimore City Public Schools and a network of arts organizations to improve equitable access to arts education. The organization was born out of the Ford Foundation’s Arts Integration and Education Reform Initiative in 2005 and officially became the non-profit Arts Every Day in 2007. Their goal is to encourage creativity in education through participation in the arts, and their strategic goal is for all students in Baltimore City Public Schools to participate in courses on visual arts and music.

Arts Every Day is seeking a Pro Bono Analytics volunteer to develop an analysis of their available data and to assist in producing reports on the state of the arts in Baltimore City Public Schools.  One report will review the status across all schools, and an additional report will be generated for each school. These reports will be open to the public, so that students, parents, and schools have an informed perspective on participation in the arts at the various public schools in the district.

If you are interested in helping Arts Every Day, please forward your resume and/or CV with a brief paragraph explaining your interest and qualifications. A short description of how you might approach this decision process would also be beneficial.
Volunteer Request Form - Arts Every Day


LET’S GO Boys and Girls is working to break the cycle of poverty through STEM (science, technology, engineering, math) education and workforce development. Based in Baltimore, LET’S GO inspires and supports participation of low income/high risk students in activities that help them develop a STEM identity leading to improved academic achievement and career success in the 21st Century information age. 

LET’S GO tracks students from the time they register in one of their informal STEM education activities (typically in elementary school) though middle, high, and post-secondary school and ultimately entrance into the workforce. They need a database system to track demographics, history of participation in activities, academic record (grades, test scores, attendance, and disciplinary record), high school and post-secondary school completion, and entrance into the workforce.

LET’S GO would like to work with Pro Bono Analytics volunteers to improve their ability to measure program impact. They currently track students from the time they register in one of their informal STEM education activities (typically in elementary school) though middle, high, and post-secondary school and ultimately entrance into the workforce.  They are planning to improve their data collection and data storage, and would like to use this opportunity to explore improved outcome measurement options.  Key questions include:

  • Is there evidence that low income/high risk students’ participation and persistence in informal STEM education activities leads to improvement in students’ academic achievement and life skills?
  • What is the necessary quality of STEM activities and dosage/duration of delivery of activities for low income/high risk students to develop a strong enough “STEM identity” that motivates students to improve their academic achievement and life skills putting them on a pathway to success to economic prosperity?
  • Does participation and persistence in informal STEM activities lead to the desired end goal of low income/high risk youth breaking out of generational poverty?

Volunteer Request Form - Lets Go Boys and Girls


Big Brothers Big Sisters (BBBS) of Central Arizona (https://www.bbbsaz.org/) matches volunteer adults (Bigs) with youth (Littles) that need mentors. They recently implemented a Big Futures Program to help high school students improve their education, career options, and life enrichment.

The Big Futures mentoring program is designed to facilitate guidance between Bigs and Littles to help prepare for adulthood, the workforce, financial security, and independence. Through their Bigs and the BBBSAZ staff, Littles will be encouraged to stay focused on their academic and professional success. Big Futures programming provides enhanced training and support to matches that are focused on the student’s graduation from high school and progression into college, military and/or career. Participating matches receive resources and networking opportunities that provide guidance on college admission, financial aid and scholarships, as well as information about careers and workforce development opportunities, financial literacy, military service, and professional and technical training programs. Littles will also participate in group or cohort events quarterly, including college tours, career nights, resume writing, interviewing skills training, and leadership academies. Parents of the students and mentors will be provided with resources and education on how to best support the youth in college and career readiness. Most importantly, Bigs provide much needed mentorship, as Littles navigate opportunities that could positively shape their lives. For some, this could mean preparing for, and passing, their high school equivalency exam and enrolling in community college or a four-year college.

BBBS of Central Arizona would like to use participant surveys to assess their Big Futures Program. The main purpose of the surveys is to enable reporting of impact to stakeholders. The organization has example surveys from the national BBBS and other regional BBBS nonprofits. They are seeking a Pro Bono Analytics volunteer for the following:

(1) Assistance in development of the survey instrument, including consideration of a pre-test and post-test survey structure.

(2) Advice on database tools for storing and handling survey data.

(3) Development of a data analysis procedure to enable reporting impact and training staff to independently conduct data analysis.

Volunteer Request Form BBBSAZ


Amanda Hope Rainbow Angels is an organization focused on bringing dignity and comfort into the harsh world of childhood cancer and other life-threatening diseases. They address the "here and now" of the whole family and support them throughout their battle with cancer. They provide fun t-shirts and clothing, teach families to have a voice, provide financial assistance to families, train health-care professionals to offer Family Centered Care, and provide behavioral health counselling to the patients and their families.

They want to be able to be able to communicate their data more effectively with grant funders, donors, stakeholders, and the community. Amanda Hope would like to request volunteer help to start with goals to consolidate all of the organization data into a cloud data-warehouse, to automate reporting, ensure accuracy, and eliminate data silos. Volunteers will be asked to:

  • Develop the metrics that best convey the impact and value of the services they offer to grant funders, donors, stakeholders, and the community.
  • Work with Amanda Hope to best identify the data need to analyze and develop the metrics. Use/enhance data currently being collected, and if needed, identify what other data should be collected and how.
  • Develop surveys and procedures to collect the data.
  • Develop the tools to input and analyze the metrics translating them to meaningful information in a way that is easy to understand.
  • Create a system that is sustainable, simple to operate, and able to grow with the organization.
  • Create a user instruction sheet at a level easily understandable by the lay person.

Volunteer Request Form Amanda Hope Rainbow Angels


Baltimore Museum of Industry (BMI) celebrates Maryland’s industrial legacy and shows how innovation fuels ongoing progress. Their exhibitions, educational programs, and collections engage visitors in the stories of the people who built Baltimore and those who shape the region’s future. BMI is currently working to implement a new strategic plan which charts a bold course for the museum’s future, envisioning the BMI as a community anchor where pride in Baltimore’s industrial past fuels imagination and inspires innovation.

BMI currently tracks revenue and the number of people served by some of their programs, but there is clearly a richer set of metrics that can expand and improve the understanding of their impact on the community. Pro Bono Analytics is seeking one or more volunteers to provide BMI with support in defining and modeling metrics that can form a comprehensive dashboard to measure, across the organization, outcomes that demonstrate both the quantitative and qualitative impacts that tie directly to its strategic plan. Please view the complete form for tasks that the INFORMS Pro Bono Analytics volunteers will be asked to perform.

Volunteer Request Form - Baltimore Museum of Industry


Young Audiences of NJ & Eastern PA (YA NJ/EPA) inspires young people to expand their learning through the arts. They do this by bringing arts experiences by professional teaching artists directly to students; making the arts accessible regardless of socioeconomic background, geographic area, and ability. 

YA NJ/EPA would like to work with one or more Pro Bono Analytics volunteers to help design a monitoring system for inclusion in their grant application, which is due by April 30, 2018. This system will use a mixture of qualitative and quantitative information to assess the program impact. In addition to data provided by the local school board, the monitoring might include periodic surveys of students, parent and/or teachers, conducting focus groups, mining of social media data, etc. Again, the goal of this project is to design, not build, an implementable and practical monitoring system.

Young Audiences of New Jersey and Eastern Pennsylvania Volunteer Request Form

Houston Methodist Hospital (HMH) Volunteer Services Department is responsible for providing engaged, well trained and resourceful volunteers who produce exemplary and meaningful service and support while demonstrating ICARE values to their patients, guests and the hospital they serve. HMH would like to work with a Pro Bono Analytics volunteer to better understand how to interact with existing and potential volunteers in three primary areas:

  • Engagement – The list of volunteers contains a mixture of (a) people regularly volunteering for specific assignments, (b) people volunteering only once or twice, and (c) people never volunteering for a specific assignment. There are cases where volunteers receive training yet never sign up for an event. What are the reasons behind different levels of engagement?
  • Communication – HMH uses a variety of methods to advertise specific volunteering opportunities.  These include email, website postings, social media, etc. However HMH, currently does not utilize text messaging as an avenue for communication. How effective will text outreach be in communicating with volunteer? Which methods are most effective, and how does this differ by demographic?
  • Branding – Although HMH is a well-known and respected organization, it still must compete with other international, national and local non-profits for volunteer time. What methods are most effective for encouraging volunteers to sign up?

Houston Methodist Hospital Volunteer Services Department Form

The Criminal Justice Innovation Lab at NYU School of Law is designing and building a mental health screening tool for police officers to identify and divert individuals suffering from mental illness out of the criminal justice system and into treatment.  This tool will be a mobile and desk top application that can be used by officers when they first engage with individuals.  The tool will determine whether or not an individual should proceed through the traditional criminal justice system or should be diverted to a nearby mental health treatment facility for treatment.

This project represents an effort to move upstream to treat the underlying causes of crime, and to ensure that those individuals who can be safely diverted to mental health treatment are diverted at the earliest point in time.  For this to happen, we need to provide tools to police officers so that they can identify and divert individuals at the initial point of contact.

Although mental health screening tools exist, these tools have not been designed or validated for use by police officers during a street encounter.  Relying on existing research and a team of excellent clinical practitioners, we are presently designing a mental health screening tool that can be easily used by police officers in any location.  They have built this project in partnership with the Indianapolis Metro Police Department, where they anticipate testing and implementing the tool.

They are seeking an operations research specialist to make this process effective and efficient. Police officers will need to operate this tool with ease and the screening must be brief and accurate. The logistics of diverting someone to a mental health facility also need to be designed.  They believe that an OR specialist could greatly assist in helping us build an innovation solution for responding to and treating mental illness.  Further, they believe that this could serve as a national model for police departments across the country.

Criminal Justice Innovation Lab at NYU School of Law Form


The Criminal Justice Innovation Lab at NYU School of Law is designing and building a mental health screening tool for police officers to identify and divert individuals suffering from mental illness out of the criminal justice system and into treatment.  One set of volunteers is working on developing this physical tool and another set is working to developing the Assesment Intervention Center (AIC), a key component of the mental health diversion aspect of the criminal justice reform in Indianapolis. The AIC is a choice for clients, it is not a mandatory treatment component, not a secured facility and clients can choose to leave at any time with an anticipated that lengths of stay will range from 1 to 14 days. It will operate during regular business hours with outpatient services that are rooted in an intensive case management model. The goal is stabilization and (re)connection to services in the community. Located in close proximity to the AIC will be an overnight facility for people are engaged in services who need a place to stay while they are being (re)connected to services. The AIC will be operated by Midtown Community Mental Health Center through Eskenazi Health (the public hospital system for Marion County) and will facilitate the Indianapolis Metropolitan Police Department's mental health screening initiative.


Nashville Zoo is a progressive and dynamic zoological park serving Middle Tennessee, southern Kentucky, and hundreds of thousands of tourists who travel to Nashville every year. The zoo’s Education Department is working on a comprehensive evaluation methodology for all their programs that will measure knowledge, attitude, and behavioral change among participants. The zoo has developed a uniform approach to evaluation and has tested several methods.  The biggest hurdle is quantifying the results.  At this point, they are relying on Survey Monkey for basic data management, but would like help in improving the data analysis and the overall program evaluation process.  The goal of this volunteer project is to pull all department surveys into a program such as Tableau to generate regular reports on program effectiveness that would help the zoo make strategic decisions about improving programs and also provide information to funders.

Nashville Zoo Request Form


LawNY: Legal Assistance for Western New York – LawNY is a nonprofit legal firm that provides access to the justice system for low-income people and other vulnerable populations who have civil legal problems. In 2015, the firm closed 8,877 cases benefiting 18,246 people across Western New York. LawNY is seeking analytics help in developing a business process map of the intake system used in its seven offices, analyzing where barriers exist, and making recommendations for improvements. Their ultimate goal is to improve the intake system so it works as efficiently and effectively as possible for its clients, intake workers and advocates. See more details in the Volunteer Request From.

LawNY Volunteer Request Form
W26cAhj6_400x400.jpgSkillWorks at The Boston Foundation is a multi-phase initiative that began as a $25 million public/private partnership in the Boston area designed to meet worker and business needs while developing pathways out of poverty in an economy where growth is for middle to high-skill jobs, while a large percentage of the workforce is unprepared for those jobs. The initial engagement would focus primarily on understanding Skillworks' data, formulating and investigating options for storing this data and for automating production of performance metrics that are consistent with the organization's budget, and, finally, helping SkillWorks put together a more comprehensive plan for moving forward in meeting its strategic objectives as a more analytic and data savvy organization.

Meals on Wheels for Western New York is an essential program that delivers meals to members of the community who need it most. Their mission is to enrich lives and promote independent healthy living by offering nutritious foods and a friendly visit. Our volunteers are working to help them improve their processes for  maximizing their warehouse space. They are working to improve storage and efficient use of space.

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