Dr. Zhao is a Professor at the Operations and Decision Sciences in the Lazaridis School of Business and Economics, Wilfrid Laurier University. She holds a Ph.D. in the joint fields of Management Science and Transportation/Logistics from the University of British Columbia. Her research involves utilizing the tools of Management Science/Operations Research and Economics to model, analyze, and derive insights into problems in the areas of Supply Chain Management, Marketing/OM interfaces, Revenue Management, Entrepreneurships, and Sustainable Operations. Her research papers appear in prestigious refereed journals in operations such as Manufacturing & Service Operations Management, Production and Operations Management, IIE Transactions, European Journal of Operational Research, Naval Research Logistics, as well as marketing journals such as Quantitative Marketing and Economics. Dr. Zhao’s research has been recognized and supported by research councils in Canada such as Natural Sciences and Engineering Research Council of Canada, Social Sciences and Humanities Research Council, and Ministry of Ontario Research and Innovation Council. External and internal funds enable her to supervise many post-docs and graduate students. She is also an Adjunct Professor at the Department of Management Science in the University of Waterloo.