At present, I am engaged in the research of e-commerce information systems, service management, trust evaluation and management, and user behaviour as an associate professor at the School of Management at the Zhejiang University of Technology in China. From July 2015, I have been teaching several subjects to undergraduate and postgraduate students as a head tutor/teaching assistant at the University of Wollongong in Australia. I successfully completed the University of Wollongong’s doctoral program in 2018. I originally graduated from the University of Wollongong in 2010 with a bachelor’s degree in computer science. After that, I obtained a double master’s degree in networking and business information systems from the University of Western Sydney and the University of Sydney in 2011 and 2013, respectively. Currently, I am passionate about the influence of information technology on individuals, organizations, governments, and society.