Travelling is fun, right? But do you know what goes on behind the scenes to make your trip possible? There are a lot of actors in the travel industry (like travel agencies, airlines, airports, and hotels) that have to make decisions and take actions every second to help you get to your destination and enjoy your stay. These decisions and actions are perfect targets for Operations Research (OR) and Artificial Intelligence (AI). They can help understand the needs and optimize the offers better. On one side, travellers want relevant information and recommendations for their travel plans. They want to find the best deals in terms of prices and quality and have a smooth and enjoyable experience during their trip. On the other hand, travel providers such as airlines and travel agencies, want to satisfy passenger expectations in terms of quality of services and at the same time they want to optimize their operations to stay competitive and innovative.
In this webinar we will explore different examples of OR and AI in the travel industry from both perspectives (i.e., passengers and providers) including not only the current application but also the future possibilities that will be enabled by the latest trends on those fields (such as Generative AI).