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Reminder: Special issue of Service Science on "Innovation in Transportation-Enabled Urban Services"

  • 1.  Reminder: Special issue of Service Science on "Innovation in Transportation-Enabled Urban Services"

    Posted 09-23-2021 18:44
    Dear Colleagues,

    The deadline for this is coming up (September 30). We aim to process the papers rapidly with a fast turn around of reviews and a short timeline for final decisions and publication.



    Calls for Papers

    Innovation in Transportation-Enabled Urban Services

    Submission Due Date Extended to 30 September 2021

    Today, around 55% of the world's population lives in an urban area or city, and that figure is expected to rise to 70% over the coming decades. Rapid developments of city infrastructure and technologies--mobile location tracking and computing, autonomous and connected vehicles, wearable devices, robotics and robots, smart appliances, biometric authentication, various IoT devices, and smart monitoring systems, to name a few--are creating numerous opportunities and inspiring innovative and emerging urban services.

    Among these innovations, complex systems of urban transportation and logistics have embraced advances in technologies and have been reshaped significantly. For example, on-demand transportation that uses a shared fleet has disrupted and improved many traditional transportation and logistics systems. In addition, the advances in transportation and logistics services enable innovative new urban services, such as food and fresh grocery delivery, which are now booming and changing everyday life for urban residents.

    Novel challenges and opportunities arise in these transportation/logistics systems and relevant transportation-enabled urban services. This special issue of Service Science ( is devoted to enhancing our understanding of the planning, operation, and management of such services. Contributions are expected to demonstrate rigorous model development, economic/econometric analysis, and decision-making tools based on optimization and/or data-driven approaches. Topics of interest are aligned in two streams:

    Stream 1: Innovation in traditional urban transportation/logistics systems. Potential topics include (but are not limited to):

    • Shared transportation and logistics
    • Mobility-as-a-service
    • On-demand transportation for underserved/underrepresented groups
    • Flexible school bus services
    • Smart automated parking
    • Last-mile delivery
    • Social implications of these innovations (e.g., environment, equity, safety, energy)

    Stream 2: Innovation in transportation-enabled urban services. Potential topics include (but are not limited to):

    • Food and grocery delivery
    • Local freelancing services
    • Seamless e-commerce
    • On-demand healthcare enabled by transportation
    • Personal shopper services
    • Urban patrol and emergency responses
    • Social implications of these innovations (e.g., environment, equity, safety, energy)

    Guest Editors
    Niels Agatz, Erasmus University (
    Soo-Haeng Cho, Carnegie Mellon University (
    Hai Wang, Singapore Management University (

    Saif Benjaafar, University of Minnesota (

    Submission Process and Timing

    All submissions should be submitted via Service Science online submission system: All submissions will be subject to the journal's standard peer review process. Criteria for acceptance include originality, contribution, and scientific merit. For submission guidelines, please visit the journal's home page to learn more:

    The estimated times for the steps of this special issue are as follows:

    • Submission of full paper: 30 June 2021 Extended to 30 September 2021
    • Feedback from editorial team: 30 December 2021
    • Submission of revised manuscript: 30 April 2022
    • Final decision (subject to minor revisions): 31 July 2022

    Saif Benjaafar
    Presidential Endowed Professor
    Distinguished McKnight University Professor
    Department of Industrial and Systems Engineering
    University of Minnesota
    Minneapolis, MN 55455

    Editor-in-Chief, Service Science