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Resoundingly Human podcast: How video game companies can "level up" their profits

  • 1.  Resoundingly Human podcast: How video game companies can "level up" their profits

    Posted 01-16-2020 16:33
    The video game industry is growing at a phenomenal rate, generating a record $43.4 billion in revenue in 2018, an increase of nearly 20 percent from the year before. The largest area of growth within this industry has been in the online gaming community. But with players functioning at different skill levels and an even wider range of interest areas, how can companies ensure players remain engaged and their products continue to grow in popularity? Joining us for this episode to provide new insight into online gamer behavior is Yan Huang from Carnegie Mellon University, whose research which was recently published in the INFORMS journal Information Systems Research, tackles these questions head on. 

    Click here to listen!


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    Ashley Kilgore
    Manager, Communications
    INFORMS
    Catonsville MD
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  • 2.  RE: Resoundingly Human podcast: How video game companies can "level up" their profits

    Posted 11-15-2024 02:56
    Edited by Sravya Bhaskara 11-15-2024 02:58

    The podcast episode exploring how video game companies can "level up" their profits offers valuable insights into the gaming industry's business strategies.

    The first thing Yan Huang discussed in the podcast was the impact of matchmaking algorithms on player engagement. The speaker provided a detailed analysis of how these algorithms match players based on skill levels and past performance. Players are classified using data such as win/loss ratios, performance history, and in-game behavior. All of which help determine fair matchups that keep gameplay enjoyable and balanced. I can relate this to my past experience when I was an avid player of game named Quiz-up. It had great way of choosing your oppotent which makes the game more interesting.

    Second most important thing is all about the data used for these matchmaking algorithms. It is complex and extensive, often spanning multiple months of player activity. The study, which involved data from over 1,300 players across 29 months, analyzed various factors like motivation scores, time spent in-game, and challenge levels. These factors helped paint a picture of how player behavior evolves over time, which is critical for understanding long-term engagement and retention.

    Video game companies make money not only from initial game sales but also from in-app purchases, virtual goods, and ads. Highly engaged players are more likely to spend money on virtual currencies, special items, and other premium content. Matchmaking is directly tied to this revenue model. Because as players find these games enjoyable and challenging, which leads to greater player retention, making them more likely to spend over time. These are the potential factors which would increase the profits of online video games.

    One thing that worked well in the podcast was how the Yan Huang linked behavioral theories to the practical use of matchmaking algorithms. It made the academic research feel applicable to real-world business strategies. However, one suggestion for improvement would be to include more examples of specific games or companies that have successfully implemented these techniques.

    As someone with experience in data analysis, I found the discussion on how data-driven insights can optimize user experience particularly relevant. In my own work, understanding user behavior is crucial, and applying similar analytical techniques to improve customer retention could yield significant results.



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    Sravya Bhaskara
    San Francisco CA
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