INFORMS Open Forum

Show Me, Don't Tell Me: Operational Transparency Increases Trust, Support of Government

  • 1.  Show Me, Don't Tell Me: Operational Transparency Increases Trust, Support of Government

    Posted 19 days ago

    BALTIMORE, MD, November 15, 2021 – As multiple published reports indicate, trust in government has reached historic lows and frustration with government performance has reached record highs. New research in the INFORMS Journal Manufacturing & Service Operations Management finds that in co-productive settings, such as government services, people's trust and engagement levels can be enhanced by increasing operational transparency.

    Click here to read the full press release.



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    Ashley Smith
    Public Relations Specialist
    INFORMS
    Catonsville MD
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