Skip main navigation (Press Enter).
Log in
Toggle navigation
Search Options
Log in
Home
Communities
All Communities
My Communities
Discussions
Directory
Member Directory
Events
Discussion Posts
Browse
Library Entries
Blogs
INFORMS Open Forum
×
Back to discussions
Expand all
|
Collapse all
New Research Shows Live Chats Can Increase Sales by Nearly 16%
1.
New Research Shows Live Chats Can Increase Sales by Nearly 16%
0
Like
Ashley Smith
Posted 01-08-2020 11:43
Options Dropdown
CATONSVILLE, MD, January 8, 2020 –
Live chat tools allow for communication between sellers and buyers. They are popular instruments for e-commerce sites that don't have the advantage of face-to-face communication that brick-and-mortar stores do. New research in the INFORMS journal
Information Systems Research
says these live chats can actually increase sales and boost profits.
Click here to read the full press release.
------------------------------
Ashley Smith
INFORMS
Catonsville MD
------------------------------
×
New Best Answer
This thread already has a best answer. Would you like to mark this message as the new best answer?
Related Content
New Research Finds Customer Waiting Area Entertainment and Co-opetition Between Brick-and-Mortar Stores Can Boost Profits
Ashley Smith
Added 12-13-2019
Discussion Thread
1
New Research Finds Cost Transparency Can Increase Sales 20%
Ashley Smith
Added 04-23-2020
Discussion Thread
2
New Research Shows Restructuring Online Marketplace Business Models Can Triple Profits
Ashley Smith
Added 10-03-2019
Discussion Thread
1
15 Ways to Quickly Improve Your Customer Service
James Mellor
Added 06-29-2020
Blog Entry
How Ecommerce Success Depends Greatly on Supply Chain Management
James Mellor
Added 07-07-2021
Blog Entry
Copyright 2024. All rights reserved.
Powered by Higher Logic