Mobile Integrated Health - Community Paramedicine
The client
The Baltimore City Fire Department, University of Maryland Medical Center, the City of Baltimore, and the University of Maryland, Baltimore partnered to launch Mobile Integrated Healthcare – Community Paramedicine (MIH-CP), a community-based pilot program. MIH-CP supports the health of individuals through a comprehensive, free, multidisciplinary care model for patients which provides care outside the hospital setting, designed to reduce health disparities, decrease emergency department visits, and prevent hospital readmissions.
Two projects
Minor Definitive Care Now (MDCN) is a program that supports low acuity patients who call 911 for EMS evaluation and transport. MDCN was only permitted to respond to 9-1-1 calls dispatched as low acuity by the 911 call center. There were potentially missing medically appropriate patients to evaluate and treat because of inaccurate information via the call center. Provider referrals would allow for any paramedic working within the 9-1-1 system to refer patients directly to MDCN for evaluation and treatment. Volunteers were asked to help determine how provider referrals would impact MDCN. Additionally, MDCN wanted to know whether there was an optimal location to station the MDCN vehicle, and at what point an expansion of the coverage area would require a second vehicle.
Transitional Health Support (THS) is designed to help patients with multiple social, environmental, and healthcare challenges to improve the successful transition from hospital to home. The primary objective of the THS program is to reduce 30-day unplanned re-admissions to any hospital. Volunteers were asked to help THS gain an understanding of their performance metrics and how certain decision variables are connected to these performance metrics, and to identify relevant and potentially available data to support the optimization of decisions.
Volunteers
- Lucy Huang
- Steven Lauretti
- Kiatikun Louis Luangkesorn
- Venroy Porter
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