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Our new publication in the applications of Evolutionaruy Computation in CRM
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Our new publication in the applications of Evolutionaruy Computation in CRM
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Ravi Vadlamani
Posted 12-06-2017 23:42
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Hi Guys, Pl follow the link:
https://www.researchgate.net/profile/Gutha_Krishna/publication/307956400_Evolutionary_computing_applied_to_customer_relationship_management_A_survey/links/59cd18e80f7e9b454f9f8d0b/Evolutionary-computing-applied-to-customer-relationship-management-A-survey.pdf
published in Engineering applications of AI at
Evolutionary computing applied to customer relationship management: A survey - ScienceDirect
Sciencedirect
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Evolutionary computing applied to customer relationship management: A survey - ScienceDirect
Customer relationship management (CRM) is a customer-centric business strategy which a company employs to improve customer experience and satisfaction by customizing products and services to customers' needs. This strategy, when implemented in totality eventually increases the revenue of the company. Traditionally, data mining (DM) techniques have been applied to solve various analytical CRM tasks.
View this on <g class="gr_ gr_95 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" id="95" data-gr-id="95">Sciencedirect</g> >
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Dr. Ravi Vadlamani
Professor and Head, Center of Excellence in Analytics,
Inst for Dev. and Res.in Banking Tech (IDRBT), Hyderabad
Hyderabad, India
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